Experience

Holland Applied Technologies

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Sales Engineer

  • Oct 2023 - Present

  • Estimating customer provided conceptual engineering parts. • Handling inbound customer calls. • Out bound customer calls for lead generation & prospecting. • Developed relationships with key customers. • Order expediting. • Quote generation and follow up. • Order follow up. • Ability to manage multiple assignments. • Setting up and managing new accounts. • Responsible for assisting in customer follow-up and maintenance to insure customer satisfaction and service on existing accounts in a timely manner. Show less



Hengli North America

• Inside Sales Coordinator

  • 2023 - Oct 2023

  • Handles customer requests including quotes, orders, follow-up, and delivery information. • Track the delivery time of the products with logistic department and update to the sales manager, create the invoice and send to sales team accordingly. • Receive order from US sales team, input to the system and create the purchase order accordingly. • Supports members of the outside sales team. • Handles customer requests including quotes, orders, follow-up, and delivery information. • Track the delivery time of the products with logistic department and update to the sales manager, create the invoice and send to sales team accordingly. • Receive order from US sales team, input to the system and create the purchase order accordingly. • Supports members of the outside sales team.


Perfect Aire, LLC
• United States
• Consumer Goods
• 1 - 100 Employee
• Inside Sales Representative

  • Oct 2021 - Nov 2022


Lamb Weston

• United States
• Food and Beverage Manufacturing
• 700 & Above Employee

• Inside Sales Representative / Sales Development Specialist

  • Jul 2019 - Apr 2020

  • Communicated with Lamb Weston distributors about a product's different features and answer any questions. • Cross functional coordination with supply chain to maintain and update distributor product forecasts. • Identify opportunities for increasing distributor sales, including presenting new item launches and opportunities. • Develop and maintain relationships with key distributor partners to maximize sales and support future growth. • Communicated with Lamb Weston distributors about a product's different features and answer any questions. • Cross functional coordination with supply chain to maintain and update distributor product forecasts. • Identify opportunities for increasing distributor sales, including presenting new item launches and opportunities. • Develop and maintain relationships with key distributor partners to maximize sales and support future growth.



CNH Industrial

• Machinery Manufacturing
• 700 & Above Employee

• Direct from The Suppliers Parts Support Analyst & Dealers Parts Support

  • Jul 2018 - Jul 2019

  Take inbound calls from Case IH, New Holland and Case Construction dealers and solve their request.Ensure corrective action is taken by all involved parties to prevent future concerns.Provide World Class service via first contact resolution, with accurate, and consistent responses to dealers' parts inquiries, with their primary focus on dealer satisfaction.Understand the ordering parameters, for different parts to provide the best option to the dealer, to meet or exceed the customers' needs.Acted as a bridge between CNH Parts Support and CNH's suppliers. Show less

• Inside Sales Representative, Dealers Parts Support & PSSM (Parts & Service Sales Manager)

  • Sep 2017 - Jul 2018

  Focused on activities and strategies that resulted in revenue growth and made CNH Industrial the preferred supplier of parts for each dealership.Provided input for corporate reports and forecasts for management reporting as necessary.Encouraged and facilitated the sale of CNH Industrial Parts & Service offerings to the CNH Industrial dealer network by creating a daily, monthly, and annual call plan using data and market knowledge to meet or exceed sale targets, metrics and goals.



Kelly

• South Africa
• Staffing and Recruiting
• 300 - 400 Employee

• Inside Sales Representative, Dealers Parts Support & PSSM (Parts & Service Sales Manager).

  • Aug 2012 - Sep 2017

  Communicated with CNH dealers about a product's different features and answer any questions. Acted as a bridge between Marketing and Sales. Be cognizant of each marketing initiative, and work toward CNH objectives. Built a sales pipeline for CNH Parts Sales Service Manager via outbound calls and e-mail communications. Achieve sales objectives. Communicated with CNH dealers about a product's different features and answer any questions. Acted as a bridge between Marketing and Sales. Be cognizant of each marketing initiative, and work toward CNH objectives. Built a sales pipeline for CNH Parts Sales Service Manager via outbound calls and e-mail communications. Achieve sales objectives.