Experience

ACW Distribution (HK) Limited (a member of ACW Group)

• Hong Kong
• Computer and Network Security
• 1 - 100 Employee

• System Engineer

  • Feb 2020 - Present

  - Provide technical support and professional service to partners and end-users.(Palo Alto, Check Point,Sophos, Dark Trace).- Participate in security projects with Palo Alto Networks products, including upgrades, migration, deployment, customization,implementation plans, UAT reports, and documentation.- Build a lab tests for new security product/solution presentation. - Provide technical support and professional service to partners and end-users.(Palo Alto, Check Point,Sophos, Dark Trace).- Participate in security projects with Palo Alto Networks products, including upgrades, migration, deployment, customization,implementation plans, UAT reports, and documentation.- Build a lab tests for new security product/solution presentation.



NWS Holdings Limited

• Hong Kong
• Investment Management
• 1 - 100 Employee

• System Engineer

  • Jan 2018 - Dec 2019

  - Participate in a Wi-Fi upgrade project.- Lead Assist. System Engineer and Engineer Trainee to provide day-to-day support for end-users.- Ensure adequate antivirus protection & solutions are maintained and updated.- Assist in disaster recovery, closing security loopholes.- Planning and Deploying Windows 10 Feature Updates via ZENworks PatchManagement

• Assist System Engineer

  • Jan 2014 - Dec 2017

  - Provide remote & on-site support to end users on IT equipment.- Responsible for a daily health checks on overall IT infrastructure.- Manage and maintain Network Monitoring System.- Assist management and planning Backup server using BackupExec, & Veeam.