Experience

Encompass Supply Chain Solutions

• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Director, Service Sales

  • Jan 2023 - Present

  Beyond Encompass’ 70 years of parts supply experience, we offer clients a full suite of aftersales services from one streamlined source. From depot repair to asset disposition, Encompass is committed to maximizing the value of returned products. As one of the only service centers with ready access to repair parts, our turnaround time is unparalleled and backed by quality guarantees. Encompass also provides comprehensive product failure data to help clients improve end user satisfaction… Show more Beyond Encompass’ 70 years of parts supply experience, we offer clients a full suite of aftersales services from one streamlined source. From depot repair to asset disposition, Encompass is committed to maximizing the value of returned products. As one of the only service centers with ready access to repair parts, our turnaround time is unparalleled and backed by quality guarantees. Encompass also provides comprehensive product failure data to help clients improve end user satisfaction and build brand loyalty. Plus, backed by full performance reporting, clients gain on-demand visibility to program metrics. Show less Beyond Encompass’ 70 years of parts supply experience, we offer clients a full suite of aftersales services from one streamlined source. From depot repair to asset disposition, Encompass is committed to maximizing the value of returned products. As one of the only service centers with ready access to repair parts, our turnaround time is unparalleled and backed by quality guarantees. Encompass also provides comprehensive product failure data to help clients improve end user satisfaction… Show more Beyond Encompass’ 70 years of parts supply experience, we offer clients a full suite of aftersales services from one streamlined source. From depot repair to asset disposition, Encompass is committed to maximizing the value of returned products. As one of the only service centers with ready access to repair parts, our turnaround time is unparalleled and backed by quality guarantees. Encompass also provides comprehensive product failure data to help clients improve end user satisfaction and build brand loyalty. Plus, backed by full performance reporting, clients gain on-demand visibility to program metrics. Show less



Asurion

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Director, Sales Enablement

  • May 2021 - Jul 2022

  Managed a national team who worked directly with the over 800 ubreakifix by asurion stores to drive increased revenue through training, coaching and ongoing support from the owner level down to the employees. Stores saw increased take rates, improved profitability metrics and additional door swings through the team's efforts. Managed a national team who worked directly with the over 800 ubreakifix by asurion stores to drive increased revenue through training, coaching and ongoing support from the owner level down to the employees. Stores saw increased take rates, improved profitability metrics and additional door swings through the team's efforts.



uBreakiFix

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Director, Business Development

  • Mar 2014 - Apr 2021

  Created partnerships with manufacturers, insurance providers and carriers to drive additional revenue. Closed OEM relationships, distributors and many insurance relationships, including Asurion which lead to our acquisition in August of 2019. Built out a network of internal and 3rd party vans to service customers in 200 US markets. Created partnerships with manufacturers, insurance providers and carriers to drive additional revenue. Closed OEM relationships, distributors and many insurance relationships, including Asurion which lead to our acquisition in August of 2019. Built out a network of internal and 3rd party vans to service customers in 200 US markets.



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business Account Executive

  • Jan 2012 - Mar 2014

  Consult with Small to Medium Business Owners and C-Level Executives within Pasco, Hernando and Citrus counties to provide a complete solution to help drive operational efficiencies to increase revenues and drive down expenses.

• Retail Sales Representative

  • Apr 2009 - Dec 2011

• Retail Store Manager

  • Aug 2007 - Mar 2009