Eric Kevin Simo

Sharepoint Developer/HR Intern at Bart & Associates, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Alexandria, Virginia, United States, US

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Credentials

  • CompTia IT Fundamental
    CompTIA
    Aug, 2018
    - Nov, 2024
  • CompTIA Security+
    CompTIA
    May, 2022
    - Nov, 2024

Experience

  • Bart & Associates, Inc.
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sharepoint Developer/HR Intern
      • Jul 2023 - Present

      - Assisted in managing and maintaining the company's SharePoint site, ensuring content organization and accessibility using Microsoft 360 and Powershell. - Supported HR processes, including employee record management, recruitment coordination, and benefits administration. - Contributed to data analysis, generating HR metrics and reports for insights and decision-making using Power Bi. - Assisted in managing and maintaining the company's SharePoint site, ensuring content organization and accessibility using Microsoft 360 and Powershell. - Supported HR processes, including employee record management, recruitment coordination, and benefits administration. - Contributed to data analysis, generating HR metrics and reports for insights and decision-making using Power Bi.

  • Miyo Projek Inc
    • Fairfax, Virginia, United States
    • SharePoint Power Platform Developer
      • Aug 2021 - Apr 2023

      - Perform SharePoint administration, including managing permissions - Restrict and revoke access as required. Create, leverage, and manage content types, site columns, lookups, and templates for re-use in sites - Determine and create a scalable structure for top-level, directorate, division, and branch sites. - Perform SharePoint administration, including managing permissions - Restrict and revoke access as required. Create, leverage, and manage content types, site columns, lookups, and templates for re-use in sites - Determine and create a scalable structure for top-level, directorate, division, and branch sites.

  • PARS, inc
    • Gainesville, Virginia, United States
    • Inventory Control Specialist
      • Oct 2020 - Aug 2021

      - Developed comprehensive knowledge of insurance and claim regulations, processes and guidelines. - Managing the customer conflicts and challenging situations and as needed reporting/escalating issues through the appropriate channels. - Audits dealership performance and utilization of CRM tool (DealerSocket) and reports back to local Management team - Developed comprehensive knowledge of insurance and claim regulations, processes and guidelines. - Managing the customer conflicts and challenging situations and as needed reporting/escalating issues through the appropriate channels. - Audits dealership performance and utilization of CRM tool (DealerSocket) and reports back to local Management team

  • Hart Nissan
    • United States
    • Automotive
    • 1 - 100 Employee
    • Business Development Coordinator
      • Dec 2019 - Oct 2020

      • Regulating inbound and outbound calls through our CRM system. • Generating traffic in business tour by managing and producing online inquiries. • Keeping track of daily phones calls and emails interaction with customers. • Regulating inbound and outbound calls through our CRM system. • Generating traffic in business tour by managing and producing online inquiries. • Keeping track of daily phones calls and emails interaction with customers.

  • Best Buy
    • Retail
    • 700 & Above Employee
    • Geek Squad
      • Mar 2018 - Feb 2019

      Providing positive, timely engagements with customers during the check-in and check-out process. • Understanding customer's technology issues by asking probing questions, listening, asking clarifying questions, taking detailed notes, and providing accurate time estimates for next steps. • Monitoring queues and providing accurate status updates to customers. Providing positive, timely engagements with customers during the check-in and check-out process. • Understanding customer's technology issues by asking probing questions, listening, asking clarifying questions, taking detailed notes, and providing accurate time estimates for next steps. • Monitoring queues and providing accurate status updates to customers.

  • Verizon
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Retail Salesperson
      • Jan 2017 - Mar 2018

      Providing customers with products and solutions which helps to simplify and organize their lives. • Creating personal connections to make tech look simple. • Generating sales by using your passion for cutting edge technology. • Helping customers enjoy the best things about their new products so they can begin using and enjoying them immediately. Providing customers with products and solutions which helps to simplify and organize their lives. • Creating personal connections to make tech look simple. • Generating sales by using your passion for cutting edge technology. • Helping customers enjoy the best things about their new products so they can begin using and enjoying them immediately.

Education

  • George Mason University - College of Engineering and Computing
    Bachelor's degree - CS, Computer Science
    2020 -
  • Northern Virginia Community College
    Associate's degree, Computer Science
    2015 - 2020

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