Eric Jensen

Southeast US Sales Manager at Av-Tek Valves
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta Metropolitan Area

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Matt Remund, CPA

Eric is an outstanding sales professional. We worked together for many years at Grainger and he consistently exceeded company and customer expectations. He almost always had the highest internal sales metrics of his peers and was often tasked with new and more challenging roles within Grainger. Eric’s ability to communicate effectively with customers, his unlimited energy and passion for helping people with his technical knowledge made him a standout employee. If I had the need for an account manager or outside sales professional, Eric would be at the top of my list.

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Credentials

  • Negotiating to Yes
    Wilson Learning
    Feb, 2019
    - Nov, 2024
  • The Counselor Salesperson
    Wilson Learning
    Oct, 2018
    - Nov, 2024
  • Microsoft Certified Application Specialist: Using Microsoft Office Excel 2007
    Microsoft
    Oct, 2008
    - Nov, 2024
  • Eagle Scout
    Boy Scouts of America
    May, 1991
    - Nov, 2024

Experience

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Southeast US Sales Manager
      • May 2022 - Present

      Av-Tek is a leading manufacturer of quality, European-made valves. We offer butterfly valves, ball check valves and plunger valves for the water, wastewater, industrial, and oil field markets. Av-Tek is a leading manufacturer of quality, European-made valves. We offer butterfly valves, ball check valves and plunger valves for the water, wastewater, industrial, and oil field markets.

  • Dainty Couture
    • Atlanta Georgia
    • Small Business Owner-Childrens Boutique
      • 2007 - Jun 2022

      Custom heirloom children’s clothing and accessories. Custom heirloom children’s clothing and accessories.

    • United States
    • Plastics Manufacturing
    • 1 - 100 Employee
    • Account Manager
      • 2019 - 2020

      -Managed challenging customer accounts, gained 11% sales increase by 4th quarter. -Leader in sales growth for new customer account generation and retention. -Created working account revenue management system facilitating continuous improvement. -Responsible for managing the flow of will call customers and call center activity. -Managed challenging customer accounts, gained 11% sales increase by 4th quarter. -Leader in sales growth for new customer account generation and retention. -Created working account revenue management system facilitating continuous improvement. -Responsible for managing the flow of will call customers and call center activity.

    • United States
    • Wholesale Building Materials
    • 500 - 600 Employee
    • Outside sales - Colleges and Universities
      • 2018 - 2019

      -Managed all Georgia university accounts regarding sales, conflict resolution, and customer service. -Expanded market by 70% in 2018 with potential earnings of $2.1 million. -Collaborated team performance goals, accountability meetings and presentations. -Introduced complex security plans to university vice presidents, and directors of facilities/housing. -Managed all Georgia university accounts regarding sales, conflict resolution, and customer service. -Expanded market by 70% in 2018 with potential earnings of $2.1 million. -Collaborated team performance goals, accountability meetings and presentations. -Introduced complex security plans to university vice presidents, and directors of facilities/housing.

    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • Outside Sales Manager / Keep Stock Manger
      • Feb 2016 - Apr 2018

      -Developed and maintained inventory management systems for 20 accounts lowering company loss by more than 30%.-Implemented inventory solutions achieving 56% accuracy increase with multi-million dollar accounts. -Initiated and updated real-time inventory database exceeding 96% accuracy. -Executed order tracking process encouraging customers to track current and plan future expenditures.

    • Call Center Manager / Customer Service Manager
      • May 2010 - Jun 2016

      -Managed national call center team in all aspects of employee performance, accountability, and scheduling.-Supported team development of company-wide matrix for call center standards.-Held frequent meetings regarding customer service reports, agent assessments, employee development, and team goals.-Trained and developed call center team regarding continuous improvement, attaining 92.3% customer accessibility.-Strong rapport with team members. Handled difficult, sensitive, and important issues with diverse group. Show less

    • Customer Service Manager/ Sales Team Leader
      • Feb 2004 - Jun 2010

      -Aided company project team responsible for construction/renovation of new branches in southeast area.-Continuous improvement leader responsible for development and implementation of company LEAN program. -Organized and directed the flow of in-bound customers to ensure fast and seamless service.-Trained staff on process improvement including customer service, warehouse, shipping/receiving and sales. -Awarded top sales associate in 2005 and 2006-Advanced to management 70% faster than company average Show less

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Store Manager
      • 1996 - 1999

      Managed payroll, scheduling, sales goals, and merchandising. Achieved smooth transitions per marketing/holiday incentive. Met and exceeded sales goals every year. Trained staff quarterly on loss prevention. Managed payroll, scheduling, sales goals, and merchandising. Achieved smooth transitions per marketing/holiday incentive. Met and exceeded sales goals every year. Trained staff quarterly on loss prevention.

Education

  • South University
    BBA, Management
    2005 - 2009

Community

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