Eric Hoyt
General Manager at Apple American Group LLC- Claim this Profile
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Bio
Credentials
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Serve Safe
Washington State Department of Social and Health ServicesJan, 2022- Oct, 2024
Experience
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Apple American Group LLC
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United States
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Restaurants
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700 & Above Employee
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General Manager
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Nov 2011 - Present
Direct store operations to ensure optimal customer experience and achieve all business goals and standards. Oversee payroll, sales, and cost control and reduction. Recruit, train, and guide top talent to meet financial and sales initiatives while maintaining core company values. Ensure overall financial stability of organization by implementing innovative sales performance and cost control processes. Lead $2M business with 8 management personnel and 35 employees. Direct store operations to ensure optimal customer experience and achieve all business goals and standards. Oversee payroll, sales, and cost control and reduction. Recruit, train, and guide top talent to meet financial and sales initiatives while maintaining core company values. Ensure overall financial stability of organization by implementing innovative sales performance and cost control processes. Lead $2M business with 8 management personnel and 35 employees.
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General Manager
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Jan 2000 - Mar 2011
Leading coffee and coffee product company with 17k+ locations; Direct store operations to ensure optimal customer experience and achieve all business goals and standards. Oversee payroll, sales, and cost control and reduction. Recruit, train, and guide top talent to meet financial and sales initiatives while maintaining core company values. Ensure overall financial stability of organization by implementing innovative sales performance and cost control processes. Lead $2M business with 8 management personnel and 35 employees. Exceeded sales targets while achieving payroll expense standards, resulting in organization being Manager of the Year FY 10 Generated dramatic additional sales increases, earning Top Store for Promotional Execution in Area of 120 stores Annually recruited and trained 1 SM and 2 ASM for new and existing units Raised operational score by 10%, encompassing sales team performance, guest score, and financial controls improvement. Achieved highest yearly sales growth, profit growth and lowest yearly management turnover in region for multiple years. Generated 12% increase in guest experience satisfaction. Show less
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Education
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2005 -
Shoreline Community College
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Inglemoor
Diploma
Community
