Experience

Genealogy Freelancers

• Consumer Services
• 1 - 100 Employee

• Genealogist

  • Sep 2009 - Present

  Researching family histories, including my own. Going back to the late 1700s and early 1800s. Researching family histories, including my own. Going back to the late 1700s and early 1800s.



Americold Logistics, LLC.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Production Worker

  • Mar 2020 - Sep 2020

  • Followed SOPs & FDA regulations for proper product processing & handling • Sorted and processed products; weighing, packaging, and labeling • Palletized labeled product packages • Sanitized production area in alignment with OSHA regulations • Followed quality assurance procedures for production processes • Followed SOPs & FDA regulations for proper product processing & handling • Sorted and processed products; weighing, packaging, and labeling • Palletized labeled product packages • Sanitized production area in alignment with OSHA regulations • Followed quality assurance procedures for production processes



Caterpillar Inc.

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Product Assembler

  • Sep 2019 - Jan 2020

  • Followed SOPs and established routing procedures • Responsibly & safely used of various tools to perform various work tasks • Assembled various products, i.e., skid steer loader hydraulic hose connectors • Followed SOPs and established routing procedures • Responsibly & safely used of various tools to perform various work tasks • Assembled various products, i.e., skid steer loader hydraulic hose connectors



Central Home Brands

• United States
• Manufacturing
• 100 - 200 Employee

• General Laborer

  • Feb 2019 - Jun 2019

  • Followed SOPs to process & load products for shipment • Carefully followed directions to assemble various products, i.e., outdoor furniture • Distributed raw material for manufacturing processes • Followed SOPs to process & load products for shipment • Carefully followed directions to assemble various products, i.e., outdoor furniture • Distributed raw material for manufacturing processes



Cloverleaf Cold Storage

• United States
• Warehousing
• 100 - 200 Employee

• Production Worker

  • Feb 2018 - Dec 2018

  • Followed FDA regulations using SOPs • Palletized finished product for storage and distribution • Sanitized production area • Performed quality assurance • Followed FDA regulations using SOPs • Palletized finished product for storage and distribution • Sanitized production area • Performed quality assurance



Conduent

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Oct 2017 - Jan 2018

  • Handled in-bound calls pertaining to customer accounts; problem-solved issues • Assessed in-bound call priority and escalated as appropriate • Counseled customers on best options for service and coverage • Exemplary customer service; consistently improved customer satisfaction through expert resolution of conflicts and issues • Handled in-bound calls pertaining to customer accounts; problem-solved issues • Assessed in-bound call priority and escalated as appropriate • Counseled customers on best options for service and coverage • Exemplary customer service; consistently improved customer satisfaction through expert resolution of conflicts and issues



Marelli

• Japan
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Assembler/ Inspector

  • Apr 2017 - May 2017

  • Assembled components by examining connections for correct fit • Maintained safe and clean working environment following established regulations • Completed tasks in a timely manner using a variety of tools • Documented production quality • Inspected parts during various phases of receiving, production, and post-production activities, using a variety of inspection and measurement equipment • Assembled components by examining connections for correct fit • Maintained safe and clean working environment following established regulations • Completed tasks in a timely manner using a variety of tools • Documented production quality • Inspected parts during various phases of receiving, production, and post-production activities, using a variety of inspection and measurement equipment



Coty

• Netherlands
• Personal Care Product Manufacturing
• 700 & Above Employee

• Material Handler

  • May 2014 - Dec 2016

  • Sorted components based on product codes • Safely transported components to various areas within the warehouse using hand pallet jacks • Accurately counted component parts for manufacturing products • Cleaned and maintained the warehouse in compliance with OSHA safety standards • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized • Sorted components based on product codes • Safely transported components to various areas within the warehouse using hand pallet jacks • Accurately counted component parts for manufacturing products • Cleaned and maintained the warehouse in compliance with OSHA safety standards • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized



Campbell University

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Aug 2012 - May 2014

  • Assisted customers to use computer equipment and conduct literature searches • Catalogued and classified library resources using the LC System (call numbers) • Disseminated information about available resources to patrons • Helped patrons with reference queries based on their research topics • Assisted customers to use computer equipment and conduct literature searches • Catalogued and classified library resources using the LC System (call numbers) • Disseminated information about available resources to patrons • Helped patrons with reference queries based on their research topics