Eric Hernandez

Customer Support Engineer at PerkinElmer Genomics
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • Customer Support Engineer
      • Oct 2020 - Present

      Installed, validated, qualified, maintained as well as repaired both PKI and multivendor equipment. Served as a focal point for the team to communicate priorities/progress to customers and management. Trained engineers on SOP for equipment maintenance/repair, installation, WOs, and inventory. Worked over 3300 hours in one year and in January was named employee of the month Installed, validated, qualified, maintained as well as repaired both PKI and multivendor equipment. Served as a focal point for the team to communicate priorities/progress to customers and management. Trained engineers on SOP for equipment maintenance/repair, installation, WOs, and inventory. Worked over 3300 hours in one year and in January was named employee of the month

  • General Atomics
    • Palmdale, California, United States
    • Integration Engineer
      • Jan 2017 - Oct 2020

       Created, Reviewed, and revised: product test procedures, technician procedures, field service memos, work orders, drawing change requests and manufacturing bill of materials.  In a fast past environment, independently worked on swing shift for over two years, supporting three production facilities, special projects as well as being on-call 24 hours for field support.  Trained multiple engineers and provided direction as well as guidance on complex discrepancies.  Recipient of Occupational Excellence Award for completing the projected 2-year ATLC project in 120 days.

    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Mechanical Engineer
      • Oct 2016 - Jan 2017

       Assembled submittal packages for manufacturing anti-terrorist barricades and bollards.  Assisted clients in technical troubleshooting and part replacement.  Worked with the development team on updating hydraulic schematics and future design projects.  Assembled submittal packages for manufacturing anti-terrorist barricades and bollards.  Assisted clients in technical troubleshooting and part replacement.  Worked with the development team on updating hydraulic schematics and future design projects.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Manufacturing Team Lead
      • Sep 2015 - Sep 2016

       Performed a product development design process and built an automated pipetting mechanism.  Assisted in integrating 4 axis motor control using two different motor drivers.  Inspired the team to work closer together to bring more innovation and successfully meet more deadlines.  Performed functional analysis and implemented design solutions for: unequal pipetting & deck alignment.  Performed a product development design process and built an automated pipetting mechanism.  Assisted in integrating 4 axis motor control using two different motor drivers.  Inspired the team to work closer together to bring more innovation and successfully meet more deadlines.  Performed functional analysis and implemented design solutions for: unequal pipetting & deck alignment.

Education

  • UC Irvine
    Bachelor of Science - BS, Mechanical Engineering
    2013 - 2016
  • Mt. San Jacinto College
    Associate of Science - AS, Mathematics
    2010 - 2013
  • Mt. San Jacinto College
    Associate of Science - AS, Physical Sciences
    2010 - 2013

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