Eric Hanson

Cabinet Maker / Installer / Trim Carpentry at Kitchen Tune Up
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Minneapolis-St. Paul Area

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Bio

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5.0

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Nick Herberg

Eric was a summer intern in our IT group at TKDA, he worked with me on the everyday tasks. He is a quick learner and handles himself very well, I would hire him!

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Credentials

  • CompTIA A+ ce
    CompTIA
    Sep, 2013
    - Oct, 2024
  • CompTIA Network+ ce
    CompTIA
    Apr, 2016
    - Oct, 2024
  • CompTIA Secure Infrastructure Specialist
    CompTIA
    Mar, 2019
    - Oct, 2024
  • CompTIA Security+
    CompTIA
    Mar, 2019
    - Oct, 2024
  • IT Operations Specialist
    CompTIA
    Apr, 2016
    - Oct, 2024

Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Cabinet Maker / Installer / Trim Carpentry
      • Apr 2022 - Present

      • Measure Cabinet openings for future door/drawer replacement • Calculate replacement door/drawer sizes according to desired overlay specs • Assemble cabinet cases with face frames, drawer guides, sanding, and prep for finishing • Finishing processes including sanding, staining, painting, and topcoat application • Install cabinet components/hardware according to design, including base trim, crown molding • Time management and teamwork on a broad scope, short deadline environment • Shop and tool maintenance/cleaning daily or when necessary Show less

    • United States
    • Construction
    • Owner/Operator
      • Oct 2021 - Present

      High-quality wood products with an ever-expanding catalogue of items, including seasonal and holiday exclusives. High-quality wood products with an ever-expanding catalogue of items, including seasonal and holiday exclusives.

    • Cabinet Maker/ Installer
      • Jul 2021 - Apr 2022

      • S4S face frame material from provided cut list and assemble face frames • Cut end panels, machine dados and rabbets when necessary • Assemble cabinet cases with face frames, drawer guide build-out, finish sand, and prep for finishing • Apply wipe-on stains to match approved color samples • Install drawer guides and hinge plates according to overlay needs of a given design • Attached drawer fronts, clips, and or rails to provided drawer boxes • Assist with delivery and installation of final product, including cutting and installing base trim • Shop and tool maintenance/cleaning daily or when necessary Show less

    • Wellness and Fitness Services
    • 1 - 100 Employee
    • IT Service Desk Analyst
      • Aug 2019 - Jul 2021

      • Provided level 1 support to end users via phone and remote desktop technologies • Maintained highly detailed documentation on every interaction utilizing Service-Now • Provided level 1 support to end users via phone and remote desktop technologies • Maintained highly detailed documentation on every interaction utilizing Service-Now

    • Glass, Ceramics and Concrete Manufacturing
    • 700 & Above Employee
    • Production Technician
      • Oct 2018 - Aug 2019

      • Worked as part of a large coordinated team on a challenging schedule • Maintained production pace at various tasks to ensure fulfillment of customer orders • Attention to detail in handling of material to minimize customer return rate • Worked as part of a large coordinated team on a challenging schedule • Maintained production pace at various tasks to ensure fulfillment of customer orders • Attention to detail in handling of material to minimize customer return rate

    • Service Desk Analyst
      • Sep 2017 - Jun 2018

      • Provided support for end users with level 1 hardware and software issues • Conducted troubleshooting verbally instructions, via Skype chat, and remote desktop technologies • Assisted local users with hardware issues in person • Maintained highly detailed documentation on every interaction utilizing Cherwell ticketing system • Provided support for end users with level 1 hardware and software issues • Conducted troubleshooting verbally instructions, via Skype chat, and remote desktop technologies • Assisted local users with hardware issues in person • Maintained highly detailed documentation on every interaction utilizing Cherwell ticketing system

    • United States
    • Medical Equipment Manufacturing
    • 200 - 300 Employee
    • Network Engineer I
      • Dec 2016 - Feb 2017

      Managed multiple remote networks to ensure continued functionality of life-safety systems • Coordinated with remote clients to troubleshoot router connectivity and configuration • Performed installation of firewalls, servers and switches at client sites • Provided help desk support for internal users, utilizing Kaseya and GLPI ticketing systems • Provided remote and onsite assessment and validation of wireless networks • Applied failure analysis discipline to WiFi, BlueTooth and cellular-based devices • Documented operations procedures with detailed step-by-step instructions and screenshots Show less

    • India
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Network Engineer I
      • Nov 2015 - Dec 2016

      Managed multiple remote networks to ensure continued functionality of life-safety systems • Coordinated with remote clients to troubleshoot router connectivity and configuration • Performed installation of firewalls, servers and switches at client sites • Provided help desk support for internal users, utilizing Kaseya and GLPI ticketing systems • Provided remote and onsite assessment and validation of wireless networks • Applied failure analysis discipline to WiFi, BlueTooth and cellular-based devices • Documented operations procedures with detailed step-by-step instructions and screenshots Show less

    • Financial Services
    • 1 - 100 Employee
    • Information Technology Support Technician
      • Jun 2015 - Nov 2015

      • Singular on-site support staff for the organization’s two Minnesota companies • Managed user accounts and computers within Active Directory • Created baseline Windows 7 images, join machines to the company domain, and deploy them with specific software to users • Supported user needs within desktop productivity applications • Singular on-site support staff for the organization’s two Minnesota companies • Managed user accounts and computers within Active Directory • Created baseline Windows 7 images, join machines to the company domain, and deploy them with specific software to users • Supported user needs within desktop productivity applications

    • Network Technician
      • Jun 2014 - May 2015

      • Managed multiple remote networks to ensure continued functionality of life-safety systems• Coordinated with remote clients to troubleshoot router connectivity and configuration• Performed installation of firewalls, servers and switches at client sites• Provided help desk support for internal users, utilizing Kaseya and GLPI ticketing systems• Provided remote and onsite assessment and validation of wireless networks • Applied failure analysis discipline to WiFi, BlueTooth and cellular-based devices• Documented operations procedures with detailed step-by-step instructions and screenshots Show less

    • Customer Service Representative/ Tier 3 Support for Legacy Equipment
      • Jan 2014 - Jun 2014

      • Collaborated with remote maintenance staff to troubleshoot device connectivity and functionality• Selected to spearhead the integration of technical operations, supporting recent acquisition.• Created operational procedures and detailed process documentation with visuals for internal and external customers• Provided daily and aggregate reporting to customers, indicating the overall health of their remote monitoring devices

    • United States
    • Civil Engineering
    • 200 - 300 Employee
    • Helpdesk Analyst Intern
      • Jun 2013 - Sep 2013

      • Created baseline Windows 7 images, join machines to the company domain, and deploy them with specific software to users. • Coordinate with users to troubleshoot hardware and software issues at users’ workstations, install and perform computer maintenance. • Provided maintenance and troubleshooting of network printers to include industry-specific models, as well as maintain sufficient stock of printer supplies. • Created baseline Windows 7 images, join machines to the company domain, and deploy them with specific software to users. • Coordinate with users to troubleshoot hardware and software issues at users’ workstations, install and perform computer maintenance. • Provided maintenance and troubleshooting of network printers to include industry-specific models, as well as maintain sufficient stock of printer supplies.

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Infantry Team Leader/Squad Navigator/Vehicle Gunner
      • Jun 2004 - Jun 2008

      • Supervised a team of 3-4 Marines on a daily basis, as well as up to 12 Marines on a case by case basis. • Attained additional occupational specialty and functioned as a company marksmanship instructor. • Deployed to Al Anbar, Iraq from September 2005 – April 2006 as a Light Armored Vehicle Operator. • Deployed to Al Anbar, Iraq from March 2007 – September 2007 as a vehicle gunner and patrol team leader/navigator, ending the deployment as vehicle commander. • Honorable discharge with the rank of Corporal (E4) at the end of active duty and Sergeant (E5) upon entering the Inactive Ready Reserve. Show less

Education

  • Minneapolis Community and Technical College
    Computer Support and Network Administration
    2009 - 2013

Community

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