Experience

Vantage Health Plan

• United States
• Insurance
• 200 - 300 Employee

• Accountant

  • Apr 2018 - Present

  · Approve bank reconciliations and other account reconciliations · Cash management · Prepare reconciliations of general ledger accounts monthly · Analyze medical and pharmaceutical costs · Assist in preparing financial budgets · Inventory Management for all clinics and pharmacies · Approve bank reconciliations and other account reconciliations · Cash management · Prepare reconciliations of general ledger accounts monthly · Analyze medical and pharmaceutical costs · Assist in preparing financial budgets · Inventory Management for all clinics and pharmacies



CenturyLink

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Analyst

  • Jan 2015 - Mar 2018

   Provide sales channel reporting and trend analysis to support effective management of success based capital spend  Focused on programs that impact sales, operations, and networks to leverage the existing investments  Evaluate capital spend performance against outlook estimate expectations  Involved in training on process and procedures toward customer data analysis, monthly reporting, and variance analysis  Customer identification of capital budget spending  Provide sales channel reporting and trend analysis to support effective management of success based capital spend  Focused on programs that impact sales, operations, and networks to leverage the existing investments  Evaluate capital spend performance against outlook estimate expectations  Involved in training on process and procedures toward customer data analysis, monthly reporting, and variance analysis  Customer identification of capital budget spending



Career Technical College-Monroe

• Monroe, Louisiana Area

• Financial Aid Officer

  • Oct 2011 - Nov 2014

   Primarily responsible for packaging all students with Title IV funding.  Complete student files and ensuring consistency with institution, state, and federal guidelines.  Provides support to the Financial Aid Director in meeting the goals of the department.  Provide counseling to students to ensure an understanding of financial aid basics  Assist in repacking continuing students for 2nd and 3rd years  Review cost of attendance and tentative financial aid awards with students



Unitech Training Academy-West Monroe

• West Monroe

• Financial Aid Planner

  • Dec 2010 - Oct 2011

   Interprets and applies Federal law, State regulations, Accreditation guidelines, and College polices relating to the delivery of student financial aid assistance.  Determines prospective student’s financial aid eligibility.  Counsels current and prospective students and/or parents regarding student’s aid eligibility.  Contributes to student satisfaction through delivery of quality customer service in all aspects of the administration of financial aid.  Collect student’s tuition and out of pocket expense payments.  Calculates refunds that are due to students upon them dropping/graduating from the college.  Maintain all student financial aid folders.



Chase

• Personal Banker

  • Jan 2009 - Nov 2010

   Build relationships with customers by providing individualized products and services. Proactive problem-solver resulting in high level of consumer satisfaction with services. Acquire, retain, and expand customer base. Initiate customer contact to assess financial needs and provide product recommendations. Partner with branch manager and product sales specialists to maximize profitability. Mentor new professionals through education and training. Daily management debriefing providing input to ensure continuity of services.  Verification of consumer account information for accuracy.

• Bank Teller

  • Oct 2005 - Jan 2009

   Daily operations to meet needs of internal/external customers. Vault transactions. Daily customer transactions including receipts, deposits, withdrawals, authorizations. Direct contribution to excellent customer experience by referral to personal banker. Handled approximately $2 million dollars in cash a month. ATM custodian. (stock and order money) Efficient, effective team player contributed to organizational success