Eric Gruse
Chief Operations Officer at Mojave Payment Technologies- Claim this Profile
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Bio
Experience
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Mojave Payment Technologies
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United States
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Software Development
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1 - 100 Employee
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Chief Operations Officer
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Mar 2020 - Present
Las Vegas, Nevada, United States COO for FinTech software and EMV Certification provider Mojave Payment Technologies, minutes from the excitement of the world-famous Strip in Las Vegas, Nevada.
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Administrative Director
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Jun 2018 - Mar 2020
North Las Vegas, NV
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Managing Director - Chief Project Manager
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Jun 2018 - Mar 2020
North Las Vegas, NV
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Client Management, Software Training and Implementation
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May 2015 - Mar 2020
Las Vegas, Nevada Area Account management, internal and exterior group training, creation and cataloging of best practices and training materials, client boarding and appropriate system use of service software for Las Vegas based firm specializing in complex systems, development, security audits, PCI Compliance, and AWS Certification.
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Boarding, Training, and Product Demonstration
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Feb 2014 - Aug 2015
Louisville, Kentucky Area - Las Vegas, NV Demonstrations of the product for new clients, prospective clients, ISO partners, Merchant partners, and Hardware partners. Training of new clients and refresher courses for existing clients. Boarding of new clients into system and interfacing with both clients and merchant representatives. Leading on-site training of senior and junior staff assisting with on-site instillations, interfacing with ISO partners and Merchant Reps for quality assurance of clients' experience. Training of senior and… Show more Demonstrations of the product for new clients, prospective clients, ISO partners, Merchant partners, and Hardware partners. Training of new clients and refresher courses for existing clients. Boarding of new clients into system and interfacing with both clients and merchant representatives. Leading on-site training of senior and junior staff assisting with on-site instillations, interfacing with ISO partners and Merchant Reps for quality assurance of clients' experience. Training of senior and junior staff of large ISO Network partners. Show less
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Head Account Manager
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Apr 2012 - Jul 2015
Miami, Florida - Las Vegas, NV Lead manager for a Mobile and Web Development company with clients on four continents. Liaison between clients and technology development staff. Creating proposals, technical specification documents, tracking invoices, and maintaining timely schedules of deliverables.
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Owner and Founder
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May 2009 - Apr 2011
Key West, FL Co-founder and co-owner of a quick service restaurant with carry out, dine in, delivery, and catering. The concept specialized in health conscious western approaches to global cuisine with a smoothie bar. Focus of duties on administration, kitchen management, customer service, and training all employees. Developed a custom point of sale system for the restaurant with the other co-founder.
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Leaf Group
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Technology, Information and Internet
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200 - 300 Employee
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Contributing Writer
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Oct 2010 - Feb 2011
Research and write articles on assigned subject for posting to Demand Media sites such as eHow.com and LiveStrong
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Front Desk
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Nov 2008 - Apr 2009
Fort Lauderdale Beach, FL Unsupervised Front Desk position for checking in/out of guests, attending guest needs, reservations for hotel and spa, bill settlement, night auditing, and maintaining proper levels of security and hotel standards. Also responsible for set up/break down of weekend happy hours complimentary to guests.
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Education
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Florida International University
International Relations and Affairs, 3.5 -
Northern Michigan University
Associate of Arts - AA, Liberal Arts and Sciences/Liberal Studies -
University of Nevada-Las Vegas
Bachelor of Arts - BA, MULTI/INTERDISCIPLINARY STUDIES