Experience

College of Liberal Arts, University of Minnesota Twin Cities

• United States
• Higher Education
• 100 - 200 Employee

• Assistant Director for Student Support

  • Jun 2023 - Present

  • Founded the holistic support program with the College of Liberal Arts (CLA), focusing on increasing support and belonging among students in CLA.• Served as the primary student case manager for the College of Liberal Arts (14,000+ Students) regarding student crisis, support, conflict resolution, and response to critical incidents.• Partnered with campus-wide stakeholders for admissions case review, behavioral consultation, conflict & dispute resolution, student death process, and policy consultations. Show less

• Coordinator for Student Support Conduct and Resolution

  • Jul 2022 - Jun 2023



University of Illinois Urbana-Champaign

• United States
• Higher Education
• 700 & Above Employee

• Program Director for Community Standards

  • Oct 2019 - Jul 2022

  •Direct operations, projects, policies, compliance monitoring, and program initiatives aimed at creating a community of safety and mitigating risk/conflict, impacting approximately 50,000 students and employees. •Supervise and manage professional staff members(18 residence hall directors), including on-boarding, training, and performance management. •Partner with internal stakeholders (i.e., department heads, committees, human resources) to understand business priorities, consult on community standards and safety, and to drive more effective and efficient learning and operations.•Analyze organizational, state, and federal policies and present to key stakeholders and executive leadership to advance organizational goals. •Act as a lead mediator and neutral facilitator of conflict between disputing parties, groups, and individuals using mediation, arbitration, and other alternative dispute resolution practices so that agreements are reached that are fair and reasonable. Key accomplishments: •Created and managed a restorative circle program based on best practices, academic research, and analyzing peer institutions. The final product included all tools, resources, and training. •Led the development (i.e., policies, procedures, training, team management) and daily operations of the campus-wide response to mitigate COVID-19.oMaintained and delivered on a heavy caseload of over 300 cases annually. •Instructor, EPOL199, a pre-employment course focused on diversity, equity, and inclusion(18 to 20 students). Show less



St. Cloud State University

• United States
• Higher Education
• 700 & Above Employee

• Residence Hall Director

  • Jul 2018 - Jul 2019

  • Responsible for people management and leadership of 25 employees and oversaw the operations of five residential facilities housing nearly 1000 students. • Facilitated and adjusted based on needs all learning and development initiatives, focused on providing the best learner solution and experience, i.e., hiring, onboarding, training, career advancement, and just-in-time learning. • Served as the primary disciplinary hearing officer for the department of residential life, in addition to investigation assignment functions, and incorporated restorative practices into the conduct process while reducing the need for formal litigation. • Trained professional and student staff (approximately 20 training per year) around DEI, social justice, restorative justice, conflict resolution, mediation, and bias. • Optimized workflow process and employee shift schedules saving 80% annually, while ensuring the continuation of service Show less



University of Michigan

• United States
• Higher Education
• 700 & Above Employee

• Hall Director

  • Jul 2017 - Jun 2018

  •Responsible for people management and leadership of 21 employees and oversaw the operations of five residential facilities housing nearly 600 students. •Conducted interviews, selections, and provided employee on-boarding/training, mentorship, general guidance, performance review and management, and mediated employee separation. •Adjudicated cases of misconduct and utilized restorative justice practices and other means of mediation. •Worked collaboratively across the organization serving within numerous committee assignments (i.e., student staff training, curriculum development). •Instructor, ALA 421: Creating Inclusive Communities (15 students). Show less



North Dakota State University

• United States
• Higher Education
• 700 & Above Employee

• Residence Hall Director

  • Jun 2015 - Jul 2017

  • Supervised and provided mentorship and professional development plans/training for a staff of 8 and managed a residential community of 275 students. • Oversaw talent development activities, i.e., hiring, training, evaluation, and general HR duties, including various personal and professional development topics such as DEI, customer service, conflict resolution, crisis response, strategic thinking, etc. • Investigated 200 cases annually of misconduct and administered developmental plans to meet the learning needs of the individual. • Served on an emergency on-call rotation, responding to medical, mental health, interpersonal crisis calls, and referrals/coordinated appropriate community resources. •Served on interdepartmental committees including student staff training, Hall Director search, Advisor of campus programming board, staff senate, and as the residence life representative on the Diversity and Equity advisory board. Show less



University of Northern Colorado

• United States
• Higher Education
• 700 & Above Employee

• GA for Leadership at Veterans Services

  • Jun 2014 - May 2015

  As the GA for leadership, I am helping make Veterans Services a more visible and active service on the UNC campus. I am advising the UNC chapter of the student veterans of American, as well as planning events and engagement opportunities to help get our veterans involved in both the UNC and Greeley communities. I have help plan and create new events such as Veterans orientation, Veterans week programming, and Veterans graduate. With the supervision of the director we are starting to implement a "green zone" training for faculty and staff to better work with our military students. Show less

• Residence Hall Director

  • Jan 2014 - Jun 2014

  As a graduate hall director of presidents row,I supervise a RA/DM staff of 5. Presidents row is 4 buildings comprising 175 beds. In my time as a hall director I work heavily with mapworks, banner, and maxient conduct systems. I also advise community council which under my guidance won community of the year(2014).

• Conduct Educator

  • Oct 2013 - Jan 2014

  I heard lower level conduct cases for resident students at UNC. My case load was on average 10 cases a week, working with mainly alcohol, drug, and other residential conduct violations. There I sought to make the conduct process educational and non punitive.



Metropolitan State University of Denver

• United States
• Higher Education
• 700 & Above Employee

• Graduate Disciplinary Investigator

  • Apr 2014 - May 2015

  •Adjudicated conduct cases (15 –20 per week) including academic integrity, conflict, behavior, alcohol, and other drugs violations. Included case assignments, letter creation, and follow-up when appropriate. •Worked collaboratively with faculty, deans, and administrators to align policies with training and educational and developmental practices. •Adjudicated conduct cases (15 –20 per week) including academic integrity, conflict, behavior, alcohol, and other drugs violations. Included case assignments, letter creation, and follow-up when appropriate. •Worked collaboratively with faculty, deans, and administrators to align policies with training and educational and developmental practices.



Families in Transition

• United States
• Individual and Family Services
• 1 - 100 Employee

• Americorp Vista:Marketing and Outreach

  • Jul 2012 - Jul 2013

  Lead the outreach efforts focusing on nontraditional college students, veterans, and the Hispanic community of Northern New England. I helped maintain and improve online databases(Quickbase and Salesforce). Wrote and received grant funding of approximately $100,000. I was also heavily involved in updating the technology and website of More Than Wheels. Lead the outreach efforts focusing on nontraditional college students, veterans, and the Hispanic community of Northern New England. I helped maintain and improve online databases(Quickbase and Salesforce). Wrote and received grant funding of approximately $100,000. I was also heavily involved in updating the technology and website of More Than Wheels.



KUMM-FM

• Station Manager

  • May 2011 - May 2012

  I ran the general day-to-day operations of KUMM-FM in Morris, MN, a student-run community radio station. As station manager, lead a staff of 7 and organized a DJ staff of nearly 70 people. Served as the primary fundraiser, grant writer, FCC regulations manager, and represented KUMM on AMPERS, the State of Minnesota board for independent public radio stations. I helped move the station forward with creative thinking and progressive ideas. Under my Leadership, the station could secure nearly $30,000 in funds for updating our aging technologies and improved systems. Show less

• Training Director

  • May 2010 - May 2011

  Trained all new DJs into the station's policies, procedures, and equipment. Ensuring FCC compliance, as well as station expectations, are maintained.



University of Minnesota Morris

• United States
• Higher Education
• 100 - 200 Employee

• Recording Engineer

  • Aug 2010 - May 2012

  I produced and recorded various musical events, both live and in the studio. From soloist to instrument large and small groups. Knowledge and experience using multiple live mixing boards and experienced board operator. I produced and recorded various musical events, both live and in the studio. From soloist to instrument large and small groups. Knowledge and experience using multiple live mixing boards and experienced board operator.



University of Minnesota Morris

• Morris, MN

• Research: Undergraduate Research Opportunity Project

  • Jun 2011 - Dec 2011

  Research the evolution of the baritone saxophone through transcriptions of the great baritone saxophone players throughout the 20th century. This resulted in 6 transcribed and analyzed saxophone solos presented in a lecture recital on December 4th, 2011. This research opportunity was provided by the University of Minnesota's Undergraduate research opportunity project. Research the evolution of the baritone saxophone through transcriptions of the great baritone saxophone players throughout the 20th century. This resulted in 6 transcribed and analyzed saxophone solos presented in a lecture recital on December 4th, 2011. This research opportunity was provided by the University of Minnesota's Undergraduate research opportunity project.



Henry's Catering

• Foley, MN

• Catering assistant

  • Apr 2004 - Jan 2008