Eric Gonzales

Hotel Network Account Manager at Creative Lodging Solutions
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Contact Information
us****@****om
(386) 825-5501

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5.0

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LinkedIn User

Eric is a very energetic and charismatic person. Clients love the personalized service he gives. He is very responsive and customer service centric. Eric is a goal achiever with a high level of drive.

LinkedIn User

I have had the opportunity to work with Eric for over 3 years. During this time, I have seen Eric grow and develop at an amazing pace. Eric previously handled large project negotiation. Based off of his exemplary performance in the negotiation department, Eric was offered a job within our hotel network. Negotiating large volume contracts with specific brands and chains is now his primary job duties. Eric oversees all hotel rates, contracts, production and issue relation for Major Brands and Chains. These are brands that Creative Lodging Solutions is partnered with and does millions of dollars with each year. Erics ability to maintain and grow these relationships have proved to be very lucrative for our company. What makes Eric stick out in the workplace is his selflessness and his ability to adjust on demand. There has been many instances where another department could use his skills and Eric voluntarily stepped in to not only meet, but exceed expectations. Eric is a genuine leader but when you have the chance to watch him operate in a team environment, you will immediately see his ability to collaborate and succeed while learning from and helping others. Eric is an optimist. He assumes positive intent in every interaction and has the ability to add value within each conversation. Eric would be an extremely valuable asset to any company. I will be happy to answer any questions you may have in regards to Erics work ethic, knowledge and commitment.

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Credentials

  • Prism Learning Group- The Crucial Elements to Negotiating
    -

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Hotel Network Account Manager
      • Dec 2015 - Present

      -Responsible for all hotel negotiations and identifying new hotels that seek to be a part of the CLS network via the Priority Pay online billing system.-Responsible for signing all contracts and agreements made between Hotels and CLS.

    • Negotiation Contractor
      • Jan 2015 - Dec 2015

      -Obtain quoted rates in writing, at least by email, until Request for Pricing Contracts are signed for verification of negotiation-Track and monitors industry / hotel changes within markets.-Provide recommendations for improved profitability and client services.-Negotiate with a person at each hotel/management company that is authorized to quote a discounted rate and sign CLS Rate proposals.

    • Account Manager
      • Dec 2013 - Jan 2015

      -It is my responsibility to coordinate Client business travel and ensure optimal savings. We guarantee consolidated billing, planning and personalized service for all our clients.-Responsible for 5 accounts that generated 4.5 million dollars in hotel revenue per year.-Exhibited and utilized knowledge of the hotel industry and regional markets associated with clients.-Identified and resolved client and hotel issues on a daily basis.

Education

  • Ozark Christian College
    Bachelor's degree, Bible/Biblical Studies
    2003 - 2007
  • Asbury University
    2 yr degree, Elementary Education and Teaching
    2011 - 2013

Community

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