Experience

Seattle Gymnastics Academy

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Member Services Coordinator

  • Nov 2021 - Present

  - Oversees student intake and enrollment.- Responsible for schedule design and management of 1,100+ students.- Contributed to 22% growth in overall enrollment within first two months of work.- Liaison between management, HR, coaches, and customers.- Oversees a variety of administrative tasks including answering and transferring calls, scheduling, checking and filing accounting reports, calendar management, filling out business reports, greeting customers, emailing clients.- Registered/certified coach with USA Gymnastics; CPR certified.



Lush Fresh Handmade Cosmetics North America

• Canada
• Personal Care Product Manufacturing
• 700 & Above Employee

• Floor Leader

  • Jul 2019 - Oct 2021

  - Drove sales through the analysis of shop floor behavior and consequent business drivers, steady communication with team, delegating tasks, and frequent check-ins with employees to ensure business goals are consistently met.- Utilized exemplary communication skills to provide customers with tailored shopping experiences - regularly named in online surveys due to outstanding customer service.- Demonstrated competent, dynamic leadership through clear communication of expectations, effective structuring of sales floor, and empathy-lead decision making.



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Crew

  • May 2018 - Aug 2018

  • Ensured high standards of customer service during high-volume, fast-paced work in the busiest Chipotle location in North America.• Maintained sanitary environment, including kitchen, bathrooms, food line, eating area.• Abided by food safety procedures according to company policies and health and safetyregulations.• Responsible for a variety of roles including food preparation, line sanitation, bathroomsanitation, restaurant organization and cleanliness, customer engagement, and closingrestaurant.