Experience

ProjectMark

• United States
• Construction
• 1 - 100 Employee

• Manager of Customer Success

  • Aug 2022 - Present



Trulioo

• Canada
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Customer Success Manager

  • Oct 2021 - Sep 2022



Collective 54

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Director of Member Success

  • Feb 2021 - Jul 2021



Unanet

• United States
• Software Development
• 200 - 300 Employee

• Senior Customer Success Manager

  • Aug 2018 - Feb 2021

• Customer Success Representative

  • Jun 2017 - Feb 2021

• Manager, Customer Success

  • Mar 2019 - Dec 2020



Ajilon

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Business Development Manager

  • Feb 2016 - May 2017

  Responsible for the development and maintenance of branch accounts. This is achieved through outside sales activity, qualification of prospective clients and the development of existing client accounts. This role may also be responsible for interviewing, screening, and testing applicants to determine their skill set in order to assess appropriate placement opportunities.Screens potential business deals, develops negotiating strategies and positions and closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. Protects organization's values and enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Execute effective business development activities including: sourcing and qualifying clients, identifying decision makers, establishing client relationships, completing company and department profiles/org charts, building relationships with internal recruiters, marketing candidates, identifying cross-selling opportunities and scheduling client visits. Responsible for selling staffing solutions to prospective clients in need of Finance/Accounting and/or Office professionals for temporary, temp-to-hire and direct hire assistance.