Eric Franklin
Project Success Engineer III at ITPartners+- Claim this Profile
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Topline Score
Bio
Credentials
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MCSA: Windows Server 2012
MicrosoftJun, 2016- Nov, 2024 -
CompTIA Network+ ce Certification
CompTIASep, 2022- Nov, 2024
Experience
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ITPartners+
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United States
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Computer and Network Security
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1 - 100 Employee
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Project Success Engineer III
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Jun 2021 - Present
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Without Walls Vineyard
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Zeeland, Michigan, United States
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Technology Director
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Sep 2020 - Oct 2022
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ZetaOne, Inc
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Professional Services Engineer
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Jan 2020 - Jun 2021
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CompuCraft Technology Solutions
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United States
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Computer and Network Security
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1 - 100 Employee
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Network Operations Engineer
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2012 - Jan 2020
• Improved inefficiencies, oversaw patch management and maintained resold services, including managed backup and network services • Designed, launched, and managed large projects, such as network overhauls and new servers • Oversaw internal IT infrastructure • Deployed and maintained Hyper-V hosts and clusters and VMware vSphere hosts • Set up and upheld Active Directory environments, such as domain controllers, group policy and radius authentication for WPA2 Enterprise wireless and VPNs • Migrated and maintained Exchanges servers • Initiated a Veeam Cloud Connect environment with Veeam Availability Console; maintained Veeam Backup and Replication server at client sites backed up to Cloud Connect • Maintained a large Code42 Server that backups hundreds of endpoints using CrashPlan • Set up, configured, and maintained SonicWall firewalls, using GMS for centralized management • Set up wired and wireless networks with HP, Meraki, Netgear and Ubiquity • Created a patch management/application deployment system for macOS using a combination of Munki, AutoPkg, Sal and Imagr with the backend running on CentOS 7, including local caching servers and using Puppet • Implemented MDT with WDS and WSUS to improve efficiencies with workstation setups • Integrated into K-12 school system1200+ iPad’s using Jamf Pro • Managed multiple Mac labs in K-12 and high education using Jamf Pro, Munki and Addigy. • Configured, maintained and trained on three different remote monitoring and management (RMM) tools, such as SolarWinds N-central, Addigy, and Auvik Show less
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Professional Services Engineer
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2000 - 2012
• Managed IT infrastructure for multiple small businesses throughout West Michigan • Set up and maintained servers, workstations, and the network • Partnered with sales department to create proposals for improvements and upgrades • Managed IT infrastructure for multiple small businesses throughout West Michigan • Set up and maintained servers, workstations, and the network • Partnered with sales department to create proposals for improvements and upgrades
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Education
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Eastern Michigan University
Computer Science