Eric Foust, PMP, ITIL, CSM
Director of Technical Management at SiloSmashers- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Robert Meers
Eric joined a contract for the U.S. Department of Homeland Security for Customs & Border Protection with the task of educating front-line staff and supervisors in the processing of truck electronic manifests. Eric's contributions as a technical shift-lead, instructor, and mentor were key to the teams success. The team was recognized for the successful implementation of over 200 land-border ports along the Canadian and Mexican border. Eric's strengths are his inter-personal skills and his grasp of business process in presenting this information so it is received by all members of the audience.
Robert Meers
Eric joined a contract for the U.S. Department of Homeland Security for Customs & Border Protection with the task of educating front-line staff and supervisors in the processing of truck electronic manifests. Eric's contributions as a technical shift-lead, instructor, and mentor were key to the teams success. The team was recognized for the successful implementation of over 200 land-border ports along the Canadian and Mexican border. Eric's strengths are his inter-personal skills and his grasp of business process in presenting this information so it is received by all members of the audience.
Robert Meers
Eric joined a contract for the U.S. Department of Homeland Security for Customs & Border Protection with the task of educating front-line staff and supervisors in the processing of truck electronic manifests. Eric's contributions as a technical shift-lead, instructor, and mentor were key to the teams success. The team was recognized for the successful implementation of over 200 land-border ports along the Canadian and Mexican border. Eric's strengths are his inter-personal skills and his grasp of business process in presenting this information so it is received by all members of the audience.
Robert Meers
Eric joined a contract for the U.S. Department of Homeland Security for Customs & Border Protection with the task of educating front-line staff and supervisors in the processing of truck electronic manifests. Eric's contributions as a technical shift-lead, instructor, and mentor were key to the teams success. The team was recognized for the successful implementation of over 200 land-border ports along the Canadian and Mexican border. Eric's strengths are his inter-personal skills and his grasp of business process in presenting this information so it is received by all members of the audience.
Credentials
-
Lean Certification
GoLeanSixSigma.comNov, 2016- Nov, 2024 -
ITIL V3 Foundation
EXINDec, 2009- Nov, 2024 -
Project Management Professional
Project Management InstituteSep, 2008- Nov, 2024 -
Certified ScrumMaster
Scrum AllianceJun, 2014- Nov, 2024
Experience
-
SiloSmashers, Inc.
-
United States
-
Business Consulting and Services
-
1 - 100 Employee
-
Director of Technical Management
-
Apr 2022 - Present
Responsible for strategizing business development trends and competitiveness of SiloSmashers personnel and overseeing the Technical Competency lead staff. Responsible for fostering the development of the technical team's capabilities and expertise in line with customer needs and market evolution. Additionally, leads SiloSmashers CMMI and ISO 20000 Certification Processes.
-
-
Program Manager
-
Aug 2015 - Mar 2022
Manage a team of Professional Service ContractorsBusiness Process ReengineeringPolicy and Procedure DevelopmentProcess automation using SharePoint, SharePoint Online, PowerApps, InfoPathQuality Assurance Reviews
-
-
-
The Answer Exchange, LLC.
-
Fairfax, VA
-
President and CEO
-
Feb 2013 - Mar 2022
The Answer Exchange, LLC. provides the following services: Process Improvement Process Automation QA/QC Audit Services Training SharePoint Implementation Strategy The Answer Exchange, LLC. provides the following services: Process Improvement Process Automation QA/QC Audit Services Training SharePoint Implementation Strategy
-
-
-
-
Director of Quality and Learning Solutions
-
Jan 2005 - Jan 2013
Chaired the Organizational Process Group whose mission was to implement process improvement initiatives across the organization and ensure processes were aligned to company goals.Developed and delivered all corporate training.Maintained ISO 20000 and CMMI Level 3 certifications.Established corporate quality metrics and aligned them to corporate goals.Managed corporate IT infrastructure and leverage low-cost IT solutions to automate and optimize corporate processes.Provided PMO support to TMS project managers.Conducted internal quality audits and identified process improvement opportunties for our project teams.Provided Business Process Reengineering consulting services.Provided SharePoint Consulting and Administration Services
-
-
Director of Enterprise Consulting
-
Jan 2005 - Jun 2008
Managed multiple projects with DoD and Treasury.Participated in process improvement initiatives throughout the company.Identified low-cost solutions to automate exisiting processes.Provided project management and soft application training to coporate staff.
-
-
-
Hewlett Packard Enterprise
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
Advanced Training Specialist
-
2000 - 2004
-
-
Advanced Training Specialist
-
2000 - 2004
-
-
Education
-
1990 - 1995
Penn State University
B.S., Labor and Industrial Relations, Psychology
Community
