Experience

Credit Union 1

• United States
• Financial Services
• 200 - 300 Employee

• Business Banking Relationship Manager

  • Jun 2023 - Present



Zeigler Automotive Group

• United States
• Motor Vehicle Manufacturing
• 400 - 500 Employee

• New Car Sales Associate

  • Feb 2020 - Apr 2023

  • Successfully sell new and used vehicles to new and returning customers • Work directly with multiple dealerships within the Midwest for customer sales and satisfaction • Coordinate transportation and customer service pick-up • Collect, review and verify all personal records • Verify and approved all new vehicle and equipment • Manage inventory through new vehicle check-in • Coordinate lease termination and buy-out of vehicles • Business supply inventory associate • Coordinate and execute grounds management Show less



Integrity Business Solutions

• Kalamazoo, Michigan, United States

• Customer Service Representative

  • 2015 - 2020

  • Effectively met each customer needs through strong communication and customer service support • Maintained hundreds of customer files and records • Delivered office supplies to customers in timely fashion • Coordinated multiple associate schedules to meet the demands of customer orders • Efficiently managed and sorted hundreds of customer orders • Effectively met each customer needs through strong communication and customer service support • Maintained hundreds of customer files and records • Delivered office supplies to customers in timely fashion • Coordinated multiple associate schedules to meet the demands of customer orders • Efficiently managed and sorted hundreds of customer orders



Langland Funeral Home

• Kalamazoo, Michigan, United States

• Funeral Home Assistant

  • 2004 - 2015

  • Directly worked with families during difficult and tragic times with compassion and support • Assisted families with life decisions • Provided resources for families in need • Worked directly with hospitals and nursing homes to coordinate funeral events • Met with families in person with appointments for life planning • Provided families with financial management and recommendations • Organized transfers of clients • Managed the day of event – visitation, celebration of life ceremony, and cemetery burial Show less



Western Michigan University

• United States
• Higher Education
• 700 & Above Employee

• Telecommunications Customer Service/Student Supervisor

  • 1999 - 2003

  • Initial contact with customers for all billing and technical support • Set schedule for fellow customer service employees • Trained new employees to address customer concerns and daily functions • Assisted in writing technical writing for procedural documentation • Inventory management • Coordinate repair service between the customer and service technicians • Initial contact with customers for all billing and technical support • Set schedule for fellow customer service employees • Trained new employees to address customer concerns and daily functions • Assisted in writing technical writing for procedural documentation • Inventory management • Coordinate repair service between the customer and service technicians