Eric Espenida
Network Engineer at Embrio Enterprises Pte Ltd- Claim this Profile
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English -
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Filipino Native or bilingual proficiency
Topline Score
Bio
Melvin Chan
Eric is very dependable and works very well with his peers and superiors. He is well liked due to his friendly and positive attitude. He puts his heart and mind to prepare for the projects that he is being entrusted.
Julius Uy
I am very fortunate to work with Eric in his capacity as a Software Support Specialist at Hubble. He is very dependable and benefits the team tremendously in troubleshooting issues and protecting the product managers and the software engineers from context switching. I'm very grateful to have the chance to work with Eric!
Melvin Chan
Eric is very dependable and works very well with his peers and superiors. He is well liked due to his friendly and positive attitude. He puts his heart and mind to prepare for the projects that he is being entrusted.
Julius Uy
I am very fortunate to work with Eric in his capacity as a Software Support Specialist at Hubble. He is very dependable and benefits the team tremendously in troubleshooting issues and protecting the product managers and the software engineers from context switching. I'm very grateful to have the chance to work with Eric!
Melvin Chan
Eric is very dependable and works very well with his peers and superiors. He is well liked due to his friendly and positive attitude. He puts his heart and mind to prepare for the projects that he is being entrusted.
Julius Uy
I am very fortunate to work with Eric in his capacity as a Software Support Specialist at Hubble. He is very dependable and benefits the team tremendously in troubleshooting issues and protecting the product managers and the software engineers from context switching. I'm very grateful to have the chance to work with Eric!
Melvin Chan
Eric is very dependable and works very well with his peers and superiors. He is well liked due to his friendly and positive attitude. He puts his heart and mind to prepare for the projects that he is being entrusted.
Julius Uy
I am very fortunate to work with Eric in his capacity as a Software Support Specialist at Hubble. He is very dependable and benefits the team tremendously in troubleshooting issues and protecting the product managers and the software engineers from context switching. I'm very grateful to have the chance to work with Eric!
Credentials
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CompTIA Network+ CE
CompTIAMar, 2022- Sep, 2024 -
Introduction to Packet Tracer
CiscoOct, 2020- Sep, 2024 -
Introduction to Cybersecurity
CiscoSep, 2020- Sep, 2024 -
Microsoft Certified: Azure Fundamentals
MicrosoftAug, 2020- Sep, 2024 -
Azure Administration Essential Training
LinkedInApr, 2020- Sep, 2024 -
Cisco Network Security: Cisco Firewall Technologies
LinkedInApr, 2020- Sep, 2024 -
Learning Cloud Computing: Networking
LinkedInApr, 2020- Sep, 2024 -
CompTIA Network+ Certification
CompTIAMar, 2022- Sep, 2024 -
Small Business Technical Overview
CiscoDec, 2021- Sep, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Sep, 2021- Sep, 2024 -
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Sep, 2021- Sep, 2024 -
Palo Alto Networks Certified Network Security Administrator
Palo Alto NetworksAug, 2022- Sep, 2024 -
NSE 1 Network Security Associate
FortinetApr, 2022- Sep, 2024 -
NSE 2 Network Security Associate
FortinetApr, 2022- Sep, 2024 -
NSE 3 Network Security Associate
FortinetApr, 2022- Sep, 2024 -
ITIL v3
EXIN
Experience
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Embrio Enterprises Pte Ltd
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Singapore
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IT Services and IT Consulting
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1 - 100 Employee
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Network Engineer
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Oct 2021 - Present
• Design and deploy functional networks (LAN, WLAN, WAN) • Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) • Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations • Provide Level 1-3 support and troubleshooting to resolve issues/ escalation case for network related incidents from operations team. • Perform monitoring of network infrastructure using available monitoring tools
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Hubble
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Australia
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Advertising Services
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Software Support Specialist
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2021 - Oct 2021
Hubble is a leading technology company focusing on construction and engineering industry. We are on a mission to build the world’s first autonomous construction sites by automating and trading the 4M (Man, Machine, Material, Money) resources. Our solutions help digitise all your work processes, and connect all key project stakeholders - developers, consultants, fabricators, contractors, and facility managers - onto an all-in-one platform - The Hubble Platform. - Support Business Support Analysts and Product Delivery Managers in executing scripts in production cases - Work with Software Engineering team to identify areas for product improvements - Support DevOps in setting up and executing various environments and configurations - Facilitate Data Migration - Administer AWS Services (IAM, EC2 Instance, RDS, S3, Elasticsearch, CloudWatch, VPC) to support Hubble Infrastructure (Infra. as code) - Kubernetes Administration for Pod Containers - Utilize monitoring tools ( prometheus, newrelic, grafana, kibana, cloudwatch) - Create process improvement guidelines Enjoy working with a very young & talented team.
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Systems & Network Administrator
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May 2011 - Jan 2020
Under Cloud Migration & Imp Senior Analyst role (Navitaire Project)- Facilitates local I.T office projects, Provide second level operations support for Navitaire Airline clients and established network build solution to NewSkies reservation system. Remotely monitor & managed devices which resides in AMER, EMEA and APAC Data Centers and ensure uptime efficiency and assist on network migration to Azure for hybrid cloud setup.• Work on build projects to setup Navitaire hosted reservation systems for airline clients• Responds to system generated alerts and perform the require investigation (Operations Center)• Troubleshoot customer raised incident via call, chat or email update.• Ensure SLA is met for project release, incident tickets and service request• Interpret firewall logs & configure script to allow or deny rules• Administer and Deploy Firewall Rules (Cisco ASA, Vmware NSX, Checkpoint, FortiGate)• Administer and Deploy Load Balancer (F5) configuration• Perform Installation and maintenance of network, server, wireless & voice devices for project offices• Participate on disaster recovery (DR) activity to ensure DR connection and server is up• Perform network device decommission• Responsible in device & circuit purchase and budget planning proposal• Administer LAN Room Equipment, RMA process on regional office• Guide junior Tech Support & NOC team members on SOP process
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I.T Technical Support
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Dec 2007 - May 2011
Under Cloud Migration & Imp Senior Analyst role (Navitaire Project) - Provide on-site IT support for Manila office and remote IT support for Australia, London, US offices. Deploy Laptop, Desktop workstation (Win/Mac), Rack and Stack IT equipment on Data/LAN room.• Provide Workstation Support and Deployment for 300 local users• Administer LAN Room Equipment on regional office• Administer internal office servers (File server, Printer Server, Applications Server.)• Administer Active Directory groups, users and Global policy permissions.• Administer office transfer, device racking and structured cabling for office LAN room• Provide asset inventory which includes desktop, laptop, servers and network equipment• Troubleshoot user workstation (laptop, desktop), LAN/WAN connectivity• Update users via call, chat or email relating to their requested concern• Maintained a working knowledge of Microsoft Office for user support• Create document, SOP, Diagram for reference notes and upload to SharePoint or confluence page• Participate on project planning for project deployment and office expansion
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PC Mall Services
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IT Services and IT Consulting
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1 - 100 Employee
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Web Support Administrator
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Dec 2005 - Nov 2007
Responsible for monitoring existing applications, web sites, networks & servers owned byPCMALL• Monitor of system software (SMS, McAfee, HP Insight Manager, etc.)• Assist on server upgrades and maintenance• Monitor website status and functionality• Assist in tracking problem transactions• Trouble shoot system application problems• Trouble shoot web application problems• Provide web testing
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Product Information Representative
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Sep 2005 - Dec 2005
Responsible for initial creation of products, updates information and improves the quality of current database information including product names, specifications, category add-ons, sales alerts. Ensure product name, web description, Internet sell text, legacy system description and mandatory technical specifications are accurate and complete on newly-created products. Manage accessories for each SKU: add-ons, cross-sell, up-sell & warranties and to ensure that the content is up to date on these new SKU requests and need to research the SKU requests for missing information to complete the SKU requests.
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Trend Micro
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Japan
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Software Development
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700 & Above Employee
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Associate Anti-Spam Rule Analyst
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May 2004 - Jan 2005
Responsible to handle customer inquiry about URL content filtering, sort URLs according to language, categorize web pages. Maintain contents of the URL database do preliminary testing of URL entries and do comprehensive reports based on investigation findings • Initiate and build a new team that focus on Spam filtering • Create Anti-Spam rules to be integrated with Trend Micro Products • Sort and Categorize Mail Samples • Accept rule submission from project team and update Trend Micro spam filter tool • Call other Business Unit members during virus outbreak • Support internal customers on Spam related inquiry
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Education
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2000 - 2004
Adamson University
Bachelor of Science (B.S.) in Computer Science, Computer Science
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