Eric Crismon
IT Technician at Soboba Casino- Claim this Profile
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Topline Score
Bio
Credentials
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Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoSep, 2021- Nov, 2024 -
CompTIA Server+
CompTIAMay, 2020- Nov, 2024 -
CompTIA A+
CompTIAJun, 2019- Nov, 2024 -
CompTIA Network+
CompTIASep, 2019- Nov, 2024 -
CompTIA Security+
CompTIAMay, 2020- Nov, 2024
Experience
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Soboba Casino
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United States
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Gambling Facilities and Casinos
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1 - 100 Employee
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IT Technician
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Mar 2022 - Present
▪ Provides front line support to end users and to casino related hardware, software and network. ▪ Responsibilities include answering calls and submitted tickets from casino team members to diagnose, troubleshoot, repair or escalate issues, as necessary, in a timely manner for all casino systems. ▪ Performs daily system checks, maintenance and projects as assigned. ▪ Performs all client-side hardware, software installations and deployments. ▪ Provides front line support to end users and to casino related hardware, software and network. ▪ Responsibilities include answering calls and submitted tickets from casino team members to diagnose, troubleshoot, repair or escalate issues, as necessary, in a timely manner for all casino systems. ▪ Performs daily system checks, maintenance and projects as assigned. ▪ Performs all client-side hardware, software installations and deployments.
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Career Transition
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Wildomar, California, United States
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Personal Pursuit and Career Transition
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May 2021 - Feb 2022
Key Accomplishment: Successfully attained my Cisco Certified Network Associate. ▪ Took a sabbatical to spend time on personal pursuits as well as working on leveling up my IT skills. ▪ Engaged in daily continuing education efforts to enforce and build upon my IT related skillset including but not limited to collegiate course work, performing scenario-based simulations, provisioning virtual machine labs based upon a specific set of requirements, professional IT training videos and reading job specific and industry related books, journals, and articles. Show less
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Caesars Entertainment, Inc.
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United States
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Hospitality
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700 & Above Employee
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IT Staff Auditor
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Oct 2020 - Apr 2021
▪ Ensure comprehensive review of procedures and processes to drive regulated information systems applications. ▪ Utilize strong analytical skills to ensure proper document management and make recommendations as needed. ▪ Drive compliance with NGCB and NIGC minimum internal control standards for complex information systems including application, network, os and database layers.▪ Hold direct responsibility for audit findings with process owners to cement remediation efforts in collaboration with a talented team to drive corrective actions and streamline operations. Show less
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Internal Auditor II
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May 2019 - Oct 2020
▪ Oversaw all audits for traditional and non-traditional gaming operations including IT MICS through assessing compliance, internal controls, and jurisdictional requirements per state and federal regulations. ▪ Effectively evaluated internal controls, conducted investigations, and communicated potential risks with direct reporting to senior leadership. ▪ Collaborated with a talented team to drive communications and streamline operations.
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Harrah's Resort Southern California
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United States
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Hospitality
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200 - 300 Employee
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Regulatory Compliance Supervisor
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Jan 2016 - May 2019
▪ Performed comprehensive anti-money laundering audits including oversight of customer due diligence, suspicious activity, currency transaction review, and reporting. ▪ Collaborated with tribal gaming leadership to cement implementation and evaluation of gaming, policies, procedures, and regulatory compliance as needed. ▪ Drove all organization, coordination, and logistics for multiple projects on behalf of the property serving as liaison to the corporate team. ▪ Developed and implemented Title 31 currency transaction and suspicious activity reporting training for all front-of-house staff. Show less
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Income Control Supervisor
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Jan 2014 - Jan 2016
▪ Managed a high performing team of 13 direct reports including delegating workload, training, and communications. ▪ Drove quarterly auditing, fraudulent activity, and timely reporting to streamline operations. ▪ Implemented high profile and innovative policies and procedures for smooth delivery of audits. ▪ Oversaw all functions including recruiting, interviewing, training, and development as needed.
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Income Control Analyst
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Apr 2012 - Jan 2014
▪ Steered activities of Auditors I, II and III in absence of supervisor and optimized scheduling to minimize overtime.▪ Served as primary point of contact for audit questions.▪ Implemented new procedures and audits, researching and troubleshooting issues and assuming hands-on role in carrying out daily audit functions such as reconciling, analyzing, recording, calculating, and summarizing numbers.
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Income Control Auditor III
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Apr 2011 - Apr 2012
▪ Performed remaining gaming audits and reported daily revenue "snapshot" to company leadership as well as to the Tribal Gaming Commission.▪ Responsible for performing second Title 31 audit reviews and ensured timely filing of required documentation.▪ Provided training and guidance to department staff and worked as a liaison between the audit and external casino departments.
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Income Control Clerk
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Aug 2005 - Apr 2011
▪ Performed daily gaming and hospitality audits including but not limited too: slots, table games, cashier cage, food and beverage, hotel, spa, events and rewards center.▪ Performed Title 31 compliance reviews of property casino multiple transaction log (MTL), currency transaction reporting (CTR) and investigated potential suspicious activity for the preparation of suspicious activity incident reports by casinos (SAR-C's).▪ Managed and maintained the department records in accordance with company and regulatory requirements. Show less
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Education
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2018 - 2020
Capella University
Bachelor of Science in Information Technology, Information Assurance and Cybersecurity -
2017 - 2018
Mt. San Jacinto College
Associate of Arts - AA, Liberal Arts - Business & Technology
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