Experience

Tidewater Tech
• United States
• Education Administration Programs
• 1 - 100 Employee
• Registrar

  • Apr 2021 - Present

Regent University
• United States
• Higher Education
• 700 & Above Employee
• Senior Academic Advisor

  • Jan 2017 - Apr 2021


Virginia Beach City Public Schools

• United States
• Primary and Secondary Education
• 700 & Above Employee

• PE Teacher Assistant

  • Aug 2011 - Jan 2017

• Substitute teacher

  • Apr 2010 - Aug 2011

  • Maintains and respects the confidentiality of student and school personnel information.• Implements lessons plans, while ensuring the integrity of academic time and in a manner which motivates students to learn and participate.• Performs other related duties as assigned by building administrator(s) in accordance with school/division policies and practices.



YMCA of South Hampton Roads

• United States
• Wellness and Fitness Services
• 300 - 400 Employee

• School Age Counselor

  • Mar 2009 - Jun 2012

  • Communicate to the Child Care Director concerning any issues. • Responsible for and assigned group of children and take attendance daily. • Monitor where children are in the center and transport children in a safe manner to a given location. • I.D. any parent or guardian not recognized when any child is being picked up. • Plan age appropriate activities. • Maintain open lines of communication between parents-self-children-and programs. • Communicate to the Child Care Director concerning any issues. • Responsible for and assigned group of children and take attendance daily. • Monitor where children are in the center and transport children in a safe manner to a given location. • I.D. any parent or guardian not recognized when any child is being picked up. • Plan age appropriate activities. • Maintain open lines of communication between parents-self-children-and programs.



Circuit City

• Technology, Information and Internet
• 700 & Above Employee

• Customer Service Specialist

  • Oct 2007 - Mar 2009

  • Handle customer inquiries, complaints, and service requests. • Educate customer of procedures and estimated time frames. • Provide swift resolution to customer complaints, ultimately restoring trust and winning loyalty. • Assist in training of new customer service representatives, functioned as ongoing training assistant and assured consistent quality of service and professional environment. • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. • Acted as interim call center supervisor, monitored call center representative phone calls and provided assistance and necessary performance feedback. Show less