Experience

Portable Practical Educational Preparation PPEP INC

• Non-profit Organizations
• 1 - 100 Employee

• Director

  • May 2021 - Present



DivaDots Janitorial

• Director of Finance

  • Apr 2011 - Present

  Oversee activities directly related to making products or providing services. Direct and coordinate activities of businesses with the production, pricing, sales, or distribution of products. Review financial statements, sales and activity reports to determine areas needing cost reduction and program improvement. Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.• Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.



Arizona Department of Transportation -Motor Vehicle Division -

• Yuma, Arizona Area

• Customer Service Unit Supervisor

  • Mar 2011 - Apr 2021

  Audit and issue Driver’s licenses and Identification cards to individuals based on state and federal standards. Process accounting on a daily basis, supervise staff and assist in technical or complex issues. Evaluate and quality check applications, records, or documents to ensure accuracy and eligibility. Audit title and registration of vehicles for the state, maintaining requirements for ownership documents, applicable taxes and registration fees. Knowledge of ADOT policies and use of TPX databases and QMatic systems. Acting lead duties in office; including banking, approving documents, approving fee exemptions, replenishment of license plates, and title stock. Train new hire employees with diverse operating systems. Member of the MAX team, serve as advocate in developing the ADOT Motor Vehicle Modernization Project with a $55M budget.



Rent-A-Center

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Sep 2008 - Jul 2011

  Administrate over 400 active customer accounts at time with duties such as calling for payment reminders, modifying changes, securing on time payments and/or collecting on delinquent accounts. Install and troubleshoot computers, television, furniture and game sets for customers. Delivering furniture in a timely manner as well as conducting cold sales calls to new or existing customers. Maintaining a quality showroom with merchandise in excellent rent-ready condition, and/or replacing merchandise on a daily basis.