Eric Clausen

Major Account Manager at Apogee Interactive, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Overland Park, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Major Account Manager
      • Jan 2023 - Present

      Overland Park, Kansas, United States Apogee Interactive is the nation’s leading full-service provider of proactive customer engagement software services for utilities. Apogee is based in Atlanta and has been a partner with the utility industry since 1993. Apogee’s EMPOWER digital engagement platform delivers online and outbound proactive, personalized communication to consumers nationwide. Apogee's digital reach extends through hundreds of utilities reaching nearly half of US households and businesses, increasing utility… Show more Apogee Interactive is the nation’s leading full-service provider of proactive customer engagement software services for utilities. Apogee is based in Atlanta and has been a partner with the utility industry since 1993. Apogee’s EMPOWER digital engagement platform delivers online and outbound proactive, personalized communication to consumers nationwide. Apogee's digital reach extends through hundreds of utilities reaching nearly half of US households and businesses, increasing utility customer satisfaction and cutting costs. Apogee’s cloud-based, SaaS platform enables more meaningful customer engagement, proven sustainable energy results, and improved program performance for utilities. Show less

    • United States
    • Insurance
    • 200 - 300 Employee
    • Business Development-Home Solutions
      • Jun 2021 - Jan 2023

      Overland Park, Kansas, United States Business development, sales, integration for the full suite of Cinch Home Service's warranty and protection products and program solutions that effectively promote and manage partners’ brand. Focus on value-added home warranty solutions, customer, partner experience. Delivery via various B2B, B2C, and B2B2C channel and marketing distribution within the residential markets for the Utility, Telecommunication, and Fortune 500 companies. HVAC, surge protection, appliance maintenance, repair… Show more Business development, sales, integration for the full suite of Cinch Home Service's warranty and protection products and program solutions that effectively promote and manage partners’ brand. Focus on value-added home warranty solutions, customer, partner experience. Delivery via various B2B, B2C, and B2B2C channel and marketing distribution within the residential markets for the Utility, Telecommunication, and Fortune 500 companies. HVAC, surge protection, appliance maintenance, repair, replacement programs. Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Major Account Executive - Strategic Markets
      • Mar 2021 - Jun 2021

      Overland Park, Kansas, United States Business development, direct sales of the full suite of Spectrum Enterprise products, systems, and network solutions to national companies in a variety of industries and commercial markets.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • National Sales Manager - Consumer & Small Business
      • Oct 2018 - Aug 2020

      Overland Park, Kansas, United States Drive sales, operational efficiencies of Windstream key broadband products and services with Indirect Channel partners. Exceed sales targets, customer expectations, drive customer satisfaction, and deliver positive results in all aspects of the business. Business development / launch of new channel partners and account management of existing partners including national master agents, dealers, AT&T/DTV. 2019 delivered 17k incremental broadband customers and over $1m annual revenue to… Show more Drive sales, operational efficiencies of Windstream key broadband products and services with Indirect Channel partners. Exceed sales targets, customer expectations, drive customer satisfaction, and deliver positive results in all aspects of the business. Business development / launch of new channel partners and account management of existing partners including national master agents, dealers, AT&T/DTV. 2019 delivered 17k incremental broadband customers and over $1m annual revenue to Windstream via my two channel partners. Exceeded individual monthly sales targets and ROI objectives 18 of 20 months; sales 121% 2019 / 2018. Drive sales of Windstream key products via indirect / third party channel distribution comprised of retail stores, dealers, and call centers. 2019 winner of Windstream’s annual / national ‘EXCEED’ award (President’s Club). Show less

    • United States
    • Internet Publishing
    • 100 - 200 Employee
    • Director, Partner Management - Energy & Utilities
      • Mar 2011 - May 2018

      Overland Park, Kansas, United States Maintained individual contribution, P&L responsibilities, new business development, contract execution, marketing, promotions, KPIs, call center engagement, product, operations, and reporting for many Fortune 500 utility companies including CPS Energy, Evergy, PG&E, PSE&G, SG&E, SoCal Gas, TXU Energy, and Xcel Energy delivering over $20m in annual revenue to Allconnect. Launched and managed marketing and sales for energy products and programs in the areas of demand, renewable, protection… Show more Maintained individual contribution, P&L responsibilities, new business development, contract execution, marketing, promotions, KPIs, call center engagement, product, operations, and reporting for many Fortune 500 utility companies including CPS Energy, Evergy, PG&E, PSE&G, SG&E, SoCal Gas, TXU Energy, and Xcel Energy delivering over $20m in annual revenue to Allconnect. Launched and managed marketing and sales for energy products and programs in the areas of demand, renewable, protection, warranty, and energy efficiency delivering 100k+ new customers for energy companies and $3.5m in annual incremental revenue to Allconnect. Third party program involvement, KPIs, and sales execution with service providers as ADT, AT&T/DTV, Comcast, DISH, and Verizon. Individual awards included highest corporate award (GEM) and Diamond Club Show less

    • United States
    • Public Safety
    • 1 - 100 Employee
    • Product Marketing Manager / Key Account Specialist
      • Oct 2009 - Jan 2011

      Overland Park, Kansas, United States Indirect channel distribution, sales, product management, and product development for complex voice and video systems for first respondents and local governments

    • United States
    • Telecommunications
    • 700 & Above Employee
    • General Manager
      • Aug 1997 - Aug 2009

      Overland Park, Kansas, United States Sprint / Embarq / CenturyLink Within 6 years, drove annual alternate / indirect channel revenue growth from $0 to $17 million via multiple new third-party partnerships as utility, satellite, and big box retail companies. This included customer channels of choice as call centers, digital, and walk in offices. Led new team of 4 direct reports in finding, creating, and implementing new channel partners to sell entire portfolio of products. New channel areas included Best Buy and Sprint… Show more Sprint / Embarq / CenturyLink Within 6 years, drove annual alternate / indirect channel revenue growth from $0 to $17 million via multiple new third-party partnerships as utility, satellite, and big box retail companies. This included customer channels of choice as call centers, digital, and walk in offices. Led new team of 4 direct reports in finding, creating, and implementing new channel partners to sell entire portfolio of products. New channel areas included Best Buy and Sprint retail stores; third party partners as Allconnect, DISH, Florida Power & Light. Show less

    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Territory Sales Manager
      • Jul 1993 - Jul 1997

      Overland Park, Kansas, United States Increased territory revenue in 4 years from $14m to $24m via direct and indirect sales of complex voice and data communication systems to local, state, and federal accounts of all sizes. Territory exceeded 14 of 16 quarterly sales targets. Led 14 direct reports across 7 states in 5 offices while managing the P&L for sales, service, engineering, and project management.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Product Marketing Manager
      • Jan 1989 - Jul 1993

      Chicago, Illinois, United States Simultaneous project management of large systems for 7 commercial accounts (Levi Strauss, Yellow Cab, others) in six different states. Led team of 5 direct reports, covering 3 states, delivering complex communication systems and services to business and governments. Increasing responsibilities of individual, leadership, and management roles of account management to commercial accounts of all sizes.

    • Territory Sales Manager
      • Jul 1981 - Dec 1988

      Denver, Colorado, United States

Education

  • Arizona State University
    Bachelor of Science - BS, Marketing
    1976 - 1980

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