Experience

Adaptive Micro Systems, a TAPCO Company

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Technical Service Representative

  • May 2017 - Present



CoreLogic

• United States
• Information Services
• 700 & Above Employee

• Client Services Representative

  • Apr 2016 - Mar 2017

• Help Desk Technician

  • Jul 2013 - Apr 2016

  CoreLogic Insurance Solutions, now fueled by MSB, delivers the most complete and accurate view of address level property risk. By pairing expansive building, location, environment and occupant data with deep industry insight, leading edge technology, focus and passion, we are breaking down information and technology barriers to make property insurance as easy as auto TM.



Target mobile

• Waukesha, wi

• Sales Representative

  • Jul 2012 - Jul 2013

  Provided expert customer service by selling cell phones and plans for AT&T, T-Mobile and Verizon. Provided expert customer service by selling cell phones and plans for AT&T, T-Mobile and Verizon.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Computer Technician

  • Feb 2013 - Feb 2013

  Provided technical assistance to Wells Fargo to help them back up their data and perform a Windows 7 migration. After the migration was complete we restored their data on the new Windows 7 computer and performed training to the Wells Fargo employees on the new operating system. *This was a short term contract position. Provided technical assistance to Wells Fargo to help them back up their data and perform a Windows 7 migration. After the migration was complete we restored their data on the new Windows 7 computer and performed training to the Wells Fargo employees on the new operating system. *This was a short term contract position.



Children's Wisconsin

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Support Analyst

  • Nov 2012 - Nov 2012

  Documented issues given by doctors and nurses to help with implementing the EPIC health care system. *This was a short term contract position. Documented issues given by doctors and nurses to help with implementing the EPIC health care system. *This was a short term contract position.



vcpi

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2011 - Jul 2012

  o Provide technical support for nurses and administrative staff o Troubleshooting over 30 health care provider programs o Working with Active Directory and Remedy o Troubleshoot and configure network printers *This was a short term contract position. o Provide technical support for nurses and administrative staff o Troubleshooting over 30 health care provider programs o Working with Active Directory and Remedy o Troubleshoot and configure network printers *This was a short term contract position.



EthoStream

• Technical Support Representative Tier 1

  • Aug 2007 - Nov 2011

  • Technical Support Representative Tier 1 o Provided technical support for hotel front desk and guests o Contacted the hotel ISP to diagnose further connectivity issues from the ground level o Diagnosed, troubleshoot, and resolve network and system problems o Monitored the performance of computer systems and the network hardware o Monitored network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future • Assembly Technician o Configured and repair energy efficient thermostats o Selected as one out of 15 team members that was flown to New York to install energy efficient thermostats at NYU. Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2005 - Aug 2007

  Answered customer questions, set up displays, put out new releases, ran the cash register, and stocked products. Answered customer questions, set up displays, put out new releases, ran the cash register, and stocked products.



TMP Directional Marketing

• Advertising Services
• 1 - 100 Employee

• Call Center Agent

  • Jun 2001 - Dec 2004

  Handled inbound calls for over 100 clients. Answered questions, located dealers, processed literature requests and captured data. Conducted outbound surveys as needed. Handled inbound calls for over 100 clients. Answered questions, located dealers, processed literature requests and captured data. Conducted outbound surveys as needed.