Eric Chen

高级大客户经理 at Convertlab
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Contact Information
us****@****om
(386) 825-5501
Location
Shenzhen, Guangdong, China, CN
Languages
  • 普通话,粤语,英语 -
Skills

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Experience

    • China
    • Technology, Information and Internet
    • 1 - 100 Employee
    • 高级大客户经理
      • Jul 2021 - Present

      1 Proactively leads account planning process that develops mutual performance objectives, financial targets, and critical milestones for targeted opportunities and defending/growing key customers like Walamrt, Miniso, etc. 2 Proactively identifies, clarifies, and validates emerging customer needs in order to create and win additional revenue opportunities within the territory. 3 Establishes productive, professional relationships with key personnel in customer accounts. 4 Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’expectations. Show less

    • China
    • Information Technology & Services
    • 1 - 100 Employee
    • 大客户经理
      • Jul 2019 - Apr 2020

  • Eragon Inc
    • Shenzhen
    • Business and Development
      • Jan 2017 - Mar 2019

    • Hong Kong
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Regional sales manager
      • Apr 2010 - Oct 2016

      1 Responsibility for EAS label sales and providing RFID solution to the retailer. business volume from $100,000 in 2010s to $2,000,000 in 2014s, 2 Explore market independently, clients inclusive Tesco, Etam, Centuro, Khol`s. 3 Assist headquarter to moniter china market, using excel to date collection, advising HQ on year business planning; sales team management and staff acquisition, market trend analysis and competitor information collection. 4 Training and coach sales team member to acheve their sales target. joining sales call and sales task assignment Show less

    • Hong Kong
    • Hospitality
    • 700 & Above Employee
    • 销售及传媒主管
      • 2008 - 2010

      1 According to the division director formulate marketing plan, organize public relations activities and marketing promotion plan. 2 According to different theme involved in design various printed materials, including posters, leaflet, backdrop and outer packing, etc. 3 According to the market information, writing such as department monthly report and competitor analysis 4 Positive developing media and maintain existing media, therefore media resources are rich 5 Assist Sales Director to design and execute marketing plan includes marketing research, client development, contract drafting and running out of daily sales report. 6 Recommend key design factors for each client including site, date/time, room reservations, event flow, space requirements, catering and production needs. 7 Collaborate with Communications Department and Events Team members, to develop specific event activities (normally with guest rooms) to help drive interest, awareness, revenue and loyalty with the enterprise. 8 Obtain feedback and make recommendations to improve client’s satisfaction for future business. Ensure consistency of messaging and branding across all activities. Increase Shangri-La’s share of voice and image by enforcing adherence to Shangri-La’s brand values and tone in all event operations and communications. Show less

Education

  • 中国人民大学
    研士, 金融学
    2021 - 2023
  • 香港大学
    研究生, 零售管理与购物者营销
    2014 - 2016

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