Eric Carlson
Resort Manager at Palm Beach Marriott Singer Island Beach Resort & Spa- Claim this Profile
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Bio
Experience
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Palm Beach Marriott Singer Island Beach Resort & Spa
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United States
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Hospitality
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1 - 100 Employee
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Resort Manager
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Oct 2022 - Present
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Director of Outlets
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Apr 2022 - Oct 2022
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Caribbean Catering
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Islamorada, Florida, United States
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Catering and Sales Manager
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Jan 2021 - Apr 2022
• Responded to all incoming sales leads, prepared quotes and followed up with potential clients • Communicated with all clients through their event planning process • Hired, trained and scheduled all on-call banquet staff & culinary team for events • Designed menus, rental diagrams and décor to meet client vision and budget • Coordinated setup and service the day of events • Ordered and inventoried all necessary food products • Managed day to day operations producing over one million in annual gross revenue Show less
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The Islander Resort
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United States
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Real Estate
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1 - 100 Employee
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Director Of Operations
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Apr 2015 - Jan 2022
• Implemented operations direction and oversaw all departments • Performed daily room inspections to ensure cleanliness and safety • Directed department heads and staff to maintain property-wide quality standards • Performed MOD duties on weekends, holidays and other busy nights • Addressed any guest comments or issues throughout their stay • Performed daily maintenance and safety inspections of all employee and guest areas • Adjusted weekly and daily rates to achieve occupancy, ADR and Rev-Par goals • Mediated any issues with local, county and state agencies to ensure compliance and maintain efficient operations Show less
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Morada Bay
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United States
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Restaurants
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1 - 100 Employee
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General Manager
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Nov 2009 - May 2014
• Hired, trained and managed a staff of approximately one hundred fifteen • Worked closely with ownership and chefs o cross-utilize products creating more effective and streamline menus in order to increase volume and seating capacity • Organized, operated and produced the famous “Full Moon Party”, steadily increasing traffic and sales volume through the promotion of entertainment, brand sponsors and select advertising campaigns • Utilized industry trade for paper, radio and social media advertising, reducing expenses annually by thirty percent • Inventoried, stocked and ordered all beverage and Front of House supplies, preventing loss and controlling costs by creating a commissary and inventory system • Turned the company profitable in 2011, steadily increasing profitability year over year Show less
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Education
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Johnson & Wales University
Associate's degree, Hospitality Administration/Management