Eric Cardenas
Mobile Expert at Enjoy Technology, Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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Google IT Support Specialization
CourseraSep, 2020- Nov, 2024
Experience
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Enjoy Technology, Inc.
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United States
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Retail
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500 - 600 Employee
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Mobile Expert
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Feb 2021 - Present
Visiting clients in their homes to educate and facilitate the setup and activation of mobile devices. Suggesting different solutions to clients that would improve their quality of life or resolve any needs in the form of upgrades, new line activations, or other services. Communicating clearly any ideas or solutions with other experts and leads to achieve mutual growth and success either in person or while out in the field. Visiting clients in their homes to educate and facilitate the setup and activation of mobile devices. Suggesting different solutions to clients that would improve their quality of life or resolve any needs in the form of upgrades, new line activations, or other services. Communicating clearly any ideas or solutions with other experts and leads to achieve mutual growth and success either in person or while out in the field.
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The Good People Inc
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Cerritos, California, United States
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Warehouse Tech Support
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Sep 2020 - Jan 2021
Assisting with 2020 elections for the county of Los Angeles. Entry level IT support, setting up and breaking down devices. Trouble shooting and configuring laptops, printers and other electronic devices. Communicating any issues with leads and supervisors. Performing general maintenance. Assisting with 2020 elections for the county of Los Angeles. Entry level IT support, setting up and breaking down devices. Trouble shooting and configuring laptops, printers and other electronic devices. Communicating any issues with leads and supervisors. Performing general maintenance.
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2020 Companies
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United States
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Advertising Services
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700 & Above Employee
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Samsung Experience Consultant
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Oct 2019 - Aug 2020
Basic IT troubleshooting support for mobile sales with all Samsung mobile products including smart phones, smart watches, tablets and PC's. Educating users and setting up their new Samsung products. Communicating with various teams within Best Buy and 2020 Companies to better position Samsung across retail locations. Basic IT troubleshooting support for mobile sales with all Samsung mobile products including smart phones, smart watches, tablets and PC's. Educating users and setting up their new Samsung products. Communicating with various teams within Best Buy and 2020 Companies to better position Samsung across retail locations.
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HIT Mobile, Inc.
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United States
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Telecommunications
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1 - 100 Employee
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Mobile Expert T-Mobile
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Mar 2019 - Oct 2019
Providing customer service. Performing basic troubleshooting in store and escalating problems to the proper channels when necessary. Setting up new devices for customers and educating them on use. Communicating with the team to enhance the customer experience. Doing general maintenance and troubleshooting of instore display products. Providing customer service. Performing basic troubleshooting in store and escalating problems to the proper channels when necessary. Setting up new devices for customers and educating them on use. Communicating with the team to enhance the customer experience. Doing general maintenance and troubleshooting of instore display products.
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Education
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Marco Antonio Firebaugh High School
High School Diploma, High School/Secondary Diplomas and Certificates
Community
