Eric Cape
Information Technology Infrastructure Engineer at Schafer Industries- Claim this Profile
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Bio
Matthew Son
Eric is an outstanding human being. His most remarkable technical skill is steady, calm, pleasantness in the face of upset customers, demanding tasks, and the intense pressures of supporting a 700 unit system of restaurants. Eric manages a staff of 9 infrastructure personnel who all adore him. He leads by example and puts in incredible hours to complete unreasonable timelines (I know, because I gave them to him). His super power is his ability to respond with cheerfulness as some of our less professional franchisees would curse and scream about issues they caused. And this calm cheerfulness was infectious and spread through the entire IT Department. I have loved working with Eric. He has successfully implemented an amazing number of projects while working for me: * Redesign of the corporate network, with vastly improved uptime and bandwidth * Standardized Store Infrastructure * Standardized POS Menus * Developing SOPs for improved processes * Innovating Store Technology layouts * Installing and maintaining servers at our data center * Migrating our Exchange server to Office 365 with over 120 accounts It has been an honor and a pleasure to work with Eric. Any organization would be lucky to have him.
Matthew Son
Eric is an outstanding human being. His most remarkable technical skill is steady, calm, pleasantness in the face of upset customers, demanding tasks, and the intense pressures of supporting a 700 unit system of restaurants. Eric manages a staff of 9 infrastructure personnel who all adore him. He leads by example and puts in incredible hours to complete unreasonable timelines (I know, because I gave them to him). His super power is his ability to respond with cheerfulness as some of our less professional franchisees would curse and scream about issues they caused. And this calm cheerfulness was infectious and spread through the entire IT Department. I have loved working with Eric. He has successfully implemented an amazing number of projects while working for me: * Redesign of the corporate network, with vastly improved uptime and bandwidth * Standardized Store Infrastructure * Standardized POS Menus * Developing SOPs for improved processes * Innovating Store Technology layouts * Installing and maintaining servers at our data center * Migrating our Exchange server to Office 365 with over 120 accounts It has been an honor and a pleasure to work with Eric. Any organization would be lucky to have him.
Matthew Son
Eric is an outstanding human being. His most remarkable technical skill is steady, calm, pleasantness in the face of upset customers, demanding tasks, and the intense pressures of supporting a 700 unit system of restaurants. Eric manages a staff of 9 infrastructure personnel who all adore him. He leads by example and puts in incredible hours to complete unreasonable timelines (I know, because I gave them to him). His super power is his ability to respond with cheerfulness as some of our less professional franchisees would curse and scream about issues they caused. And this calm cheerfulness was infectious and spread through the entire IT Department. I have loved working with Eric. He has successfully implemented an amazing number of projects while working for me: * Redesign of the corporate network, with vastly improved uptime and bandwidth * Standardized Store Infrastructure * Standardized POS Menus * Developing SOPs for improved processes * Innovating Store Technology layouts * Installing and maintaining servers at our data center * Migrating our Exchange server to Office 365 with over 120 accounts It has been an honor and a pleasure to work with Eric. Any organization would be lucky to have him.
Matthew Son
Eric is an outstanding human being. His most remarkable technical skill is steady, calm, pleasantness in the face of upset customers, demanding tasks, and the intense pressures of supporting a 700 unit system of restaurants. Eric manages a staff of 9 infrastructure personnel who all adore him. He leads by example and puts in incredible hours to complete unreasonable timelines (I know, because I gave them to him). His super power is his ability to respond with cheerfulness as some of our less professional franchisees would curse and scream about issues they caused. And this calm cheerfulness was infectious and spread through the entire IT Department. I have loved working with Eric. He has successfully implemented an amazing number of projects while working for me: * Redesign of the corporate network, with vastly improved uptime and bandwidth * Standardized Store Infrastructure * Standardized POS Menus * Developing SOPs for improved processes * Innovating Store Technology layouts * Installing and maintaining servers at our data center * Migrating our Exchange server to Office 365 with over 120 accounts It has been an honor and a pleasure to work with Eric. Any organization would be lucky to have him.
Credentials
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Security +
CompTIASep, 2017- Nov, 2024 -
Dell TechDirect
DellMar, 2016- Nov, 2024 -
Nutanix Platform Professional
NutanixFeb, 2016- Nov, 2024 -
VMWare VTSP
VMwareJun, 2015- Nov, 2024 -
A+
CompTIAJul, 2014- Nov, 2024 -
Continuum Certified IT Expert
Continuum Managed Services, LLCJan, 2014- Nov, 2024 -
Leviton Certified Structured Cabling Installer
LevitonJan, 2014- Nov, 2024 -
CompTIA Network+ ce
CompTIAOct, 2016- Nov, 2024
Experience
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Schafer Industries
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United States
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Machinery Manufacturing
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1 - 100 Employee
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Information Technology Infrastructure Engineer
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Mar 2022 - Present
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IT Consultant
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Dec 2021 - Present
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Gosh Enterprises Inc
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United States
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Restaurants
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1 - 100 Employee
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Director Of Information Technology
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Jan 2021 - Dec 2021
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Information Technology Manager
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Oct 2018 - Jan 2021
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Information Technology Infrastructure Specialist
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Oct 2018 - Jul 2019
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Excel Management Systems
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IT Services and IT Consulting
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1 - 100 Employee
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Systems Administrator
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Sep 2013 - Oct 2018
Network, Server, Desktop, Software, Security, and Systems Admin Network, Server, Desktop, Software, Security, and Systems Admin
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Education
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The Ohio State University
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Columbus State Community College
Associate's degree ITST, IT -
University of New Orleans