Sr Emergency Preparedness Coordinator

• Aug 2022 - Present

Emergency Management Specialist

• Jan 2018 - Sep 2022

Working under federal Stafford Act requirements and state statutes, conduct damage assessments after natural, technological, and man-made disaster and emergency events. Communicate situational and operational updates to leadership and lateral stakeholders. Oversee and coordinate disaster recovery programs and manage recovery projects. Working under FEMA Homeland Security Exercise and Evaluation Program (HSEEP) guidelines develop, and deliver disaster related (simulated) exercises for continuous improvement across the state of NM for disaster preparedness. Coordinate exercise play with multiple jurisdictions and multiple public safety disciplines. Instruct multiple classes in the preparedness, operations, and recovery disciplines of emergency management.

Telecommunicator 1

• Jun 2014 - Jul 2017

Answer emergency and non-emergency calls. Rapidly determine necessary resources and priority, based on critical questioning through Standard Operating Procedure and Protocol. Communicate emergency needs through written and verbal means for dispatch. Answer emergency and non-emergency calls. Rapidly determine necessary resources and priority, based on critical questioning through Standard Operating Procedure and Protocol. Communicate emergency needs through written and verbal means for dispatch.

Daily Operations & Customer Service Manager

• Jun 2011 - Jun 2014

Prepare project quotations in collaboration with lighting manufactures representatives and using Eaton Corp. electrical switchgear software. Oversee daily warehouse operations. Supervise warehouse personnel to ensure daily output goals were met. Project development and management to ensure customers needs were met. Prepare project quotations in collaboration with lighting manufactures representatives and using Eaton Corp. electrical switchgear software. Oversee daily warehouse operations. Supervise warehouse personnel to ensure daily output goals were met. Project development and management to ensure customers needs were met.

Sales Consultant

• Jun 2010 - Dec 2011

Communicate with customers to determine their vehicle needs and lifestyle habits. Guide customers through vehicle choice options and benefits of ownership based on their preferences and lifestyle. Work collaboratively with other departments to provide exceptional customer service. Communicate with customers to determine their vehicle needs and lifestyle habits. Guide customers through vehicle choice options and benefits of ownership based on their preferences and lifestyle. Work collaboratively with other departments to provide exceptional customer service.

Inside Sales Specialist

• Jan 2003 - Jun 2010

Communicate with customers to determine their advertising goals and outcome requirements. Make recommendations on products and artwork abilities and limitations so the customer would be able to make informed decisions. Manage customer projects from concept to completion. Communicate with customers to determine their advertising goals and outcome requirements. Make recommendations on products and artwork abilities and limitations so the customer would be able to make informed decisions. Manage customer projects from concept to completion.