Eric Breyne
Customer Care Agent at Mutualité Partenamut- Claim this Profile
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Français Native or bilingual proficiency
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Néerlandais Limited working proficiency
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Anglais Full professional proficiency
Topline Score
Bio
Katelyne Borremans
During my time at Egencia, I had the chance to work with Eric and for our common customers. Team player, but also drives to provide the best service for our client's experience. It was a real pleasure !
Tams El-Rabii
To whom it may concern: Through our close collaboration as a customer and partners, M. Eric Breyne is reliable and professional. He takes action very quickly. He was committed to his work and respecting his hierarchy . His dedication and high standards in completing whatever was required to succeed was remarkable. Eric is a very driven and hard-working person of whom I think highly. If you need more information, please do not hesitate to contact me. Kind regards Tams EL-Rabii Royal Jordanian Airlines.
Katelyne Borremans
During my time at Egencia, I had the chance to work with Eric and for our common customers. Team player, but also drives to provide the best service for our client's experience. It was a real pleasure !
Tams El-Rabii
To whom it may concern: Through our close collaboration as a customer and partners, M. Eric Breyne is reliable and professional. He takes action very quickly. He was committed to his work and respecting his hierarchy . His dedication and high standards in completing whatever was required to succeed was remarkable. Eric is a very driven and hard-working person of whom I think highly. If you need more information, please do not hesitate to contact me. Kind regards Tams EL-Rabii Royal Jordanian Airlines.
Katelyne Borremans
During my time at Egencia, I had the chance to work with Eric and for our common customers. Team player, but also drives to provide the best service for our client's experience. It was a real pleasure !
Tams El-Rabii
To whom it may concern: Through our close collaboration as a customer and partners, M. Eric Breyne is reliable and professional. He takes action very quickly. He was committed to his work and respecting his hierarchy . His dedication and high standards in completing whatever was required to succeed was remarkable. Eric is a very driven and hard-working person of whom I think highly. If you need more information, please do not hesitate to contact me. Kind regards Tams EL-Rabii Royal Jordanian Airlines.
Katelyne Borremans
During my time at Egencia, I had the chance to work with Eric and for our common customers. Team player, but also drives to provide the best service for our client's experience. It was a real pleasure !
Tams El-Rabii
To whom it may concern: Through our close collaboration as a customer and partners, M. Eric Breyne is reliable and professional. He takes action very quickly. He was committed to his work and respecting his hierarchy . His dedication and high standards in completing whatever was required to succeed was remarkable. Eric is a very driven and hard-working person of whom I think highly. If you need more information, please do not hesitate to contact me. Kind regards Tams EL-Rabii Royal Jordanian Airlines.
Credentials
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Febelfin
Febelfin AcademyMar, 2023- Sep, 2024
Experience
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Mutualité Partenamut
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Belgium
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Insurance
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1 - 100 Employee
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Customer Care Agent
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Jan 2022 - Present
Service à la clientèle dans un call center (50-60 contacts/jour) - excellent taux de satisfaction - souci pour le client et capacité à rencontrer son besoin. Service à la clientèle dans un call center (50-60 contacts/jour) - excellent taux de satisfaction - souci pour le client et capacité à rencontrer son besoin.
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Vanheede Environment Group
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Belgium
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Environmental Services
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200 - 300 Employee
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Dispatcher
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May 2021 - Jan 2022
Encodage des commandes clients, création du planning journalier, gestion d'une équipe de chauffeurs, gestion des camions, utilisation de Microsoft Dynamics AX Encodage des commandes clients, création du planning journalier, gestion d'une équipe de chauffeurs, gestion des camions, utilisation de Microsoft Dynamics AX
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Egencia
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United States
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Travel Arrangements
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700 & Above Employee
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Senior Business Travel Consultant
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Jul 2015 - Feb 2021
Agent de voyage - business Service à la clientèle dans un call center (50-60 contacts/jour) - excellent taux de satisfaction - souci pour le client et capacité à rencontrer son besoin - réservation de tous types de voyages d'affaires - suivi des dossiers - résolution de conflits. Agent de voyage - business Service à la clientèle dans un call center (50-60 contacts/jour) - excellent taux de satisfaction - souci pour le client et capacité à rencontrer son besoin - réservation de tous types de voyages d'affaires - suivi des dossiers - résolution de conflits.
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BCD Travel
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Netherlands
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Travel Arrangements
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700 & Above Employee
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Business Travel Consultant
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Jun 2006 - Jul 2015
Agent de voyage - businessService à la clientèle - réservation de tous types de voyages d'affaires - groupes - suivi de dossiers - traitement et suivi des plaintes - facturation des dossiers - rappels paiements - résolution de conflits - tenue d'une caisse.Amadeus, Atlantis, Socrate
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Business Travel Consultant
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Apr 2005 - Jun 2006
Agent call center pour Exxonmobil
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TUI Group
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Germany
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Travel Arrangements
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1 - 100 Employee
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Leisure Travel Consultant
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Oct 2004 - Apr 2005
Réservations de voyages, TO, à la carte, ticketing, ...
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Stagiaire
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Sep 2001 - Oct 2004
Agent de voyage - leisureStage formation EFPME (4j/sem.) - service à la clientèle - réservation de tous types de voyages de loisirs - suivi des dossiers - traitement et suivi des plaintes - facturation des dossiers - rappel paiements - tenue d'une caisse.
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Quick
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Brazil
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IT Services and IT Consulting
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1 - 100 Employee
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Vendeur caissier
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Oct 2002 - Jul 2003
Caissier Horaire du soir (18h-23h), parallèlement au stage - service à la clientèle - tenue d'une caisse - nettoyage de la salle. Caissier Horaire du soir (18h-23h), parallèlement au stage - service à la clientèle - tenue d'une caisse - nettoyage de la salle.
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Employé de bureau
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Jul 2001 - Jul 2001
Mise à jour d'une base de données de biens immobiliers - travail de bureau Mise à jour d'une base de données de biens immobiliers - travail de bureau
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Vendeur caissier
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Jul 2000 - Jul 2000
Caissier - vente au comptoir - tenue d'une caisse - nettoyage de la salle. Caissier - vente au comptoir - tenue d'une caisse - nettoyage de la salle.
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Vendeur caissier
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Jul 1999 - Jul 1999
Caissier - vente au comptoir - tenue d'une caisse - nettoyage de la salle. Caissier - vente au comptoir - tenue d'une caisse - nettoyage de la salle.
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SARL LAMBERT & F-D
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France
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Wholesale
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1 - 100 Employee
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Magasinier
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Jul 1998 - Jul 1998
Préparation des commandes - rangement des marchandises dans l'entrepôt - gestion du stock Préparation des commandes - rangement des marchandises dans l'entrepôt - gestion du stock
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Education
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2004 - 2004
EFP Infac
IATA, IATA -
2001 - 2004
EFP Infac
Chef d'entreprise agent de voyage, Gestion des services de tourisme et voyages -
1999 - 2001
Inraci
Cinématographie et production de films / vidéos -
1993 - 1999
Athénée Royal Ath
Secondaires supérieures, Math - langues
Community
