Experience

Executive Flight Centre

• Canada
• Airlines and Aviation
• 100 - 200 Employee

• Ramp Agent

  • Mar 2021 - Present

  Worked in a diverse role as a ramp agent at CNRL's Horizon Aerodrome. Held a wide range of responsibilities including operating and servicing equipment, interacting with customers at check in, knowing and adhering to company operations manuals and safety procedures, interacting with flight crews to ensure correct passenger counts and reconciling discrepancies, and providing horizon unicom with accurate information regarding load details. Worked in a diverse role as a ramp agent at CNRL's Horizon Aerodrome. Held a wide range of responsibilities including operating and servicing equipment, interacting with customers at check in, knowing and adhering to company operations manuals and safety procedures, interacting with flight crews to ensure correct passenger counts and reconciling discrepancies, and providing horizon unicom with accurate information regarding load details.



Calgary Climbing Centre Hanger

• Canada
• Health, Wellness & Fitness
• 1 - 100 Employee

• Instructor

  • Sep 2020 - Jan 2021

  Instructed clients through a wide variety of courses revolving around indoor rock climbing, from first step lessons for novice climbers, to advanced level lead courses, as well as courses geared towards different demographics of age and gender. Actively managed risks and exercised judgement in order to ensure the safety of clients and adapted teaching style to suit climbers of different ages, backgrounds, and abilities. Had a high degree of personal accountability to ensure essential safety skills taught in lessons were understood and adhered to by clients. Provided an excellent customer service experience to clients and built lasting relationships. Show less

• Front Desk Staff

  • Jul 2020 - Jan 2021

  Responsible for the daily administration of the Calgary Climbing Center Hanger Location, checking people in and out of the gym, responding to customer requests over the phone, in person, and via email, providing guests with facility and programming information and assisting with booking customers into programs, setting up memberships and capturing payments, and many other administrative duties.



WestJet airlines

• Peer Selection Team

  • Jan 2019 - Nov 2020

  Conducted both in person and group interviews with candidates applying to the turnaround crew department, facilitated recruiting events with large groups of candidates, including giving presentations and answering job related questions, worked as part of a team of to provide observations and recommendations to hiring manager, produced guides to standardize interviews and reviewed information packages for new hires

• Ramp Agent

  • Jul 2010 - Nov 2020

  Responsible for various roles within WestJet's ground handling department at the Calgary International Airport. Dealt with the movement of baggage and servicing of aircraft, use of heavy aircraft servicing equipment, and worked on various teams to ensure the safe movement of baggage within the operation.