Experience

Niko Group

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Service Desk Officer

  • Mar 2021 - Present



2BEServed

• St-Niklaas, Flemish Region, Belgium

• Owner

  • May 2010 - Present

  Personal assistance and support for private and small business Apple users. Personal assistance and support for private and small business Apple users.



Yaska

• Switzerland
• IT Services and IT Consulting
• 1 - 100 Employee

• Office Manager

  • Dec 2010 - Aug 2020

  A never boring challenge which requires a lot of flexibility and creativity regarding: • Daily management • Follow-up and guidance service engineers • HR administration • Financial, debtors and creditors management • Accounting and administration • Order administration • Fleet management A never boring challenge which requires a lot of flexibility and creativity regarding: • Daily management • Follow-up and guidance service engineers • HR administration • Financial, debtors and creditors management • Accounting and administration • Order administration • Fleet management



X-Consult

• Willebroek, Flemish Region, Belgium

• Office Manager & Professional Support

  • May 2014 - Aug 2017

  In close cooperation with the Manager/Owner I was responsible for: • Technical support for professional Windows and Apple users • Daily management • Follow-up and guidance service engineers • HR administration • Financial, debtors and creditors management • Accounting and administration • Order administration • Fleet management In close cooperation with the Manager/Owner I was responsible for: • Technical support for professional Windows and Apple users • Daily management • Follow-up and guidance service engineers • HR administration • Financial, debtors and creditors management • Accounting and administration • Order administration • Fleet management



Blue Sky Computing

• Belgium
• Computer Hardware Manufacturing
• 1 - 100 Employee

• B2B Business Development

  • May 2009 - Sep 2010

  • Relationship Manager (Farmer) • Development of a B2B channel, parallel to the existing retail channel • Introduction of Apple Computer products into the existing product range • Relationship Manager (Farmer) • Development of a B2B channel, parallel to the existing retail channel • Introduction of Apple Computer products into the existing product range



Meridiaan (Eurosync nv)

• Sint-Niklaas, Belgium

• Central Desk Manager

  • Jan 2004 - Feb 2009

  Everyday it was a new challenge to take care that the best products arrived just on time, at the best price and at the right place. • Relationship manager (Farmer) • Responsible for quotation center and helpdesk • Responsible for order administration • Purchase manager for trade goods Everyday it was a new challenge to take care that the best products arrived just on time, at the best price and at the right place. • Relationship manager (Farmer) • Responsible for quotation center and helpdesk • Responsible for order administration • Purchase manager for trade goods



Seco sarl

• Sousse, Tunisia

• General Manager

  • Oct 2001 - Dec 2003

  - Daily management - Follow-up and guidance software developers - HR management - Financial management - Control of bookkeeping, administration, duties and taxes - Monthly reporting to Belgian shareholders - Daily management - Follow-up and guidance software developers - HR management - Financial management - Control of bookkeeping, administration, duties and taxes - Monthly reporting to Belgian shareholders



Niveau

• Dilbeek, Flemish Region, Belgium

• Sales Representative

  • Sep 2000 - Sep 2001

  • Active prospection and expansion of customer network for Cockpit software (Accounting / Order administration) on Apple and Windows computers - Creation of new dealer network for Cockpit software • Active prospection and expansion of customer network for Cockpit software (Accounting / Order administration) on Apple and Windows computers - Creation of new dealer network for Cockpit software



Makses Computer

• Sales Representative

  • Feb 1999 - Aug 2000

  Active prospection and expansion of customer network for Apple and Compaq computers

• Coordinator

  • Mar 1994 - Feb 1999

  • Planning and coordination service department• Responsable for 1st level support• Responsable for spare parts order administration



Databeheer

• Service & Support Manager

  • Oct 1992 - Mar 1994

  Support Manager for ProAcc Socware (Accounting & Order administration) on Apple and Windows computers:• Responsable for 1st level support• Responsible for correction of corrupt data files (in-house)• Planning and coordination of technical interventions (in-house & on-site)

• Dealer Manager

  • May 1990 - Sep 1992

  Active prospection and expansion of existing dealer network for Omnis software (database software for Windows and Apple computers)



Samson Suplies Belgium

• Brussels, Brussels Region, Belgium

• Sales Representative

  • Apr 1990 - Apr 1990

  Promoting Wearnes computers through the creation of a dealer network Promoting Wearnes computers through the creation of a dealer network



LCI Computer

• Brussels, Brussels Region, Belgium

• Sales Representative

  • Sep 1989 - Feb 1990

  Promoting Tandon computers through the creation of a dealer network in the BeLux Promoting Tandon computers through the creation of a dealer network in the BeLux



Immo-Elec

• Brussels, Brussels Region, Belgium

• Sales Representative

  • Aug 1987 - Aug 1989

  Sales representative for IBM PS/2 and Apple computers Sales representative for IBM PS/2 and Apple computers



Computer Supplies Belgium

• Antwerp, Flemish Region, Belgium

• Sales Representative

  • Feb 1987 - Jun 1987

  Sales representative for office machines (fax, copier, etc.) Sales representative for office machines (fax, copier, etc.)



ACT

• Antwerp, Flemish Region, Belgium

• Auxiliary accountant

  • Nov 1984 - Jan 1987

  • Cost calculation ships • Imputation purchase orders • Cash register management • Cost calculation ships • Imputation purchase orders • Cash register management