Experience

Aztec Facility Services

• United States
• Facilities Services
• 1 - 100 Employee

• Housekeeping Supervisor

  • Jun 2015 - Present



Currently Unemployed

• Unemployed

  • Jun 2011 - Dec 2011



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Tier III NOC Analyst

  • Jun 1993 - Jun 2011

  Monitored system's HFC plant for any hardware related issues within the Comcast RAN such as CMTS devices, Cisco and Juniper devices, and implemented scheduled maintenances as needed for IOS upgrades or patches. Assisted in outage tracking with tools like Watchtower, Spectrum, and PathTrak as well as Remedy and CSG systems for ticket tracking. Maintained flexibility and availability to assist in coverage when necessary on all shifts. Worked to troubleshoot several large cable issues in Video… Show more Monitored system's HFC plant for any hardware related issues within the Comcast RAN such as CMTS devices, Cisco and Juniper devices, and implemented scheduled maintenances as needed for IOS upgrades or patches. Assisted in outage tracking with tools like Watchtower, Spectrum, and PathTrak as well as Remedy and CSG systems for ticket tracking. Maintained flexibility and availability to assist in coverage when necessary on all shifts. Worked to troubleshoot several large cable issues in Video, Internet, and VoiP services. Show less Monitored system's HFC plant for any hardware related issues within the Comcast RAN such as CMTS devices, Cisco and Juniper devices, and implemented scheduled maintenances as needed for IOS upgrades or patches. Assisted in outage tracking with tools like Watchtower, Spectrum, and PathTrak as well as Remedy and CSG systems for ticket tracking. Maintained flexibility and availability to assist in coverage when necessary on all shifts. Worked to troubleshoot several large cable issues in Video… Show more Monitored system's HFC plant for any hardware related issues within the Comcast RAN such as CMTS devices, Cisco and Juniper devices, and implemented scheduled maintenances as needed for IOS upgrades or patches. Assisted in outage tracking with tools like Watchtower, Spectrum, and PathTrak as well as Remedy and CSG systems for ticket tracking. Maintained flexibility and availability to assist in coverage when necessary on all shifts. Worked to troubleshoot several large cable issues in Video, Internet, and VoiP services. Show less



Ft.Gordon Georgia

• United States Army

  • Jun 1982 - Jun 1988

  Assisted in Telecommunications services by installing inside wiring connections to the main service grid providing quality control during installation. Worked to repair customer and commercial services through troubleshooting using a multi-meter and other tools the validate and resolve issues in a timely manner. Maintained dependability through flexibility and attendance. Assisted in Telecommunications services by installing inside wiring connections to the main service grid providing quality control during installation. Worked to repair customer and commercial services through troubleshooting using a multi-meter and other tools the validate and resolve issues in a timely manner. Maintained dependability through flexibility and attendance.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Telecommunications Tech

  • Jun 1982 - Jun 1988