Eric Hawkins

HR Director at Volaris Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Pittsburgh Region

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Experience

    • Canada
    • Software Development
    • 300 - 400 Employee
    • HR Director
      • Jan 2023 - Present

      Pittsburgh, Pennsylvania, United States • Build collaborative relationships at multiple organizational levels, with Executives, Managers and Employees located globally • Support the development and execution of programs and processes, as well as manage the evaluation of results to ensure desired outcome and to make necessary modifications when needed • Perform due diligence on global acquisition targets, onboarding newly acquired companies and ensuring portfolio HR programs and processes are adhered to • Ensure high quality… Show more • Build collaborative relationships at multiple organizational levels, with Executives, Managers and Employees located globally • Support the development and execution of programs and processes, as well as manage the evaluation of results to ensure desired outcome and to make necessary modifications when needed • Perform due diligence on global acquisition targets, onboarding newly acquired companies and ensuring portfolio HR programs and processes are adhered to • Ensure high quality delivery of HR services to employees and share best practices with other groups as needed • Develop and evolve hiring strategies and create compensation models that attract top talent globally across group companies • Maintain Group-wide performance management system that promotes high performance and consistently top-grades the organization • Build recommendations as a result of due diligence • Evolve HR onboarding of new companies joining the Group • Ensure alignment of all group companies on HR strategies, procedures, tools and processes • Review job descriptions and global compensation benchmarking • Provide consultation for addressing employee issues and concerns across the Group VBUs • Work with Executive Teams to resolve performance and disciplinary issues • Coordinate, organize, and administer annual employee performance and/or salary reviews • Advise on organizational policy matters and ongoing changes to employment legislation for North America and under local advice for Europe • Facilitate annual talent review process with progress tracking, measurement, and follow up Show less

    • United States
    • Retail Groceries
    • 700 & Above Employee
    • Director, Retail Talent Acquisition
      • Aug 2021 - Oct 2022

      Pennsylvania, Ohio, West Virginia, Maryland and Indiana • Provided strategic talent acquisition thought partnership to leadership including a deep understanding of the business and strategy and how internal and external talent can help accelerate transformation and achieve goals. • Provided consultation and collaboration with leadership in attracting, recruiting, interviewing, and selecting talent while maintaining a consistent and engaging candidate experience. • Sourced, hired, led, engaged, coached and mentored a global talent acquisition… Show more • Provided strategic talent acquisition thought partnership to leadership including a deep understanding of the business and strategy and how internal and external talent can help accelerate transformation and achieve goals. • Provided consultation and collaboration with leadership in attracting, recruiting, interviewing, and selecting talent while maintaining a consistent and engaging candidate experience. • Sourced, hired, led, engaged, coached and mentored a global talent acquisition team. • Drove accountability for an efficient, dynamic full cycle recruiting process across all roles. • Oversaw the sourcing of candidates whose values align with the enterprise overall goals and expectations while cultivating a high-performance team. • Led Recruitment Marketing efforts to implement and evolve our employer branding and attraction strategy on various recruiting and networking platforms, and social media. • Developed maintained and leveraged cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in recruiting processes while demonstrating empathy for those partners. • Openly communicated with business partners and key stakeholders across the company on recruitment strengths and opportunities, striving to identify and remove roadblocks before they became issues. • Went beyond just fixing issues to identify root causes, evaluate optimal solutions, and recommended comprehensive upgrades to prevent future recurrence. • Ensured that third-party vendor and executive search firm agreements are appropriately negotiated and executed. • Stayed ahead of external trends and collaborate with peers to define creative recruiting and sourcing techniques to be competitive in state-of-the-art recruiting practices.

    • Director, Pharmacy Human Resource Operations
      • Oct 2019 - Aug 2021

      Pennsylvania, Ohio, West Virginia, Maryland and Indiana • Anticipated and identified ongoing and future business capability needs and direct the development of skills to support business requirements through staffing, talent development, organization design, performance management, succession planning and labor optimization processes • Responsible for team member relations for Pharmacy which includes overseeing the investigations conducted in the pharmacies by HR Business Partners • Strategically identified opportunities to improve business… Show more • Anticipated and identified ongoing and future business capability needs and direct the development of skills to support business requirements through staffing, talent development, organization design, performance management, succession planning and labor optimization processes • Responsible for team member relations for Pharmacy which includes overseeing the investigations conducted in the pharmacies by HR Business Partners • Strategically identified opportunities to improve business processes • Worked with Pharmacy Executive Leadership and Pharmacy District Leaders to proactively motivate and effectively manage and support their teams • Served as talent management expert by ensuring that high-talent performers are recognized and provide opportunities to grow and develop. Coaches and develops supervisor/manager skills in performance management, fair treatment, assists in diagnosing and designing solutions to improve service quality • Worked with Operations to help forecast talent and future recruiting needs to develop workforce plan for the regions • Oversaw governmental compliance as it relates to the Pharmacy team members • Available for Team Members to listen to their issues, respond, and mediate when necessary • Responsible for researching, establishing, recommending changes and administering personnel policies related to: recruitment of Team Members, training and development of personnel, compensation, and other Team Member services. This includes providing input to update the employee handbook, HR forms, and policies • Championed, within the organization, a commitment to honesty, integrity, and responsible behavior which creates a compliance driven culture within the organization and fosters an environment where Team Members feel comfortable reporting potential ethical violations or misconduct

    • HR Business Partner & Strategy Manager, Pharmacy
      • Apr 2017 - Oct 2019

      Pennsylvania, Ohio, West Virginia, Maryland and Indiana • Partnered with Pharmacy business leaders to develop and implement a people plan to support the business strategy • Provided consultancy service to deliver HR best practice solutions in support of the company’s strategic objectives • Met with business leaders on a regular basis to stay abreast of changing business needs and anticipate human resource issues and opportunities • Identified ongoing and future business needs and direct the staffing, talent development, organization design,… Show more • Partnered with Pharmacy business leaders to develop and implement a people plan to support the business strategy • Provided consultancy service to deliver HR best practice solutions in support of the company’s strategic objectives • Met with business leaders on a regular basis to stay abreast of changing business needs and anticipate human resource issues and opportunities • Identified ongoing and future business needs and direct the staffing, talent development, organization design, performance management, succession planning and labor optimization processes accordingly • Guided senior leadership on handling sensitive performance management • Provided interpretation of relevant policies and procedures • Supported senior leadership by ensuring proper implementation and usage of HR tools • Oversaw Team Member compliance with State and Federal regulations

    • Manager, Talent Acquisition Selection
      • Mar 2017 - Apr 2017

      Pennsylvania, Ohio, West Virginia, Maryland and Indiana • Led a team of Talent Acquisition Specialists who conduct all aspects of the selection process for positions across all areas of the organization (Retail, Retail Support and Corporate) • Assigned and balanced the workload of Talent Acquisition Specialists • Ensured recruiting practices are consistent and compliant with Company policies, procedures, and applicable labor and employment laws • Developed comprehensive strategies for all areas as part of the Talent Acquisition Leadership… Show more • Led a team of Talent Acquisition Specialists who conduct all aspects of the selection process for positions across all areas of the organization (Retail, Retail Support and Corporate) • Assigned and balanced the workload of Talent Acquisition Specialists • Ensured recruiting practices are consistent and compliant with Company policies, procedures, and applicable labor and employment laws • Developed comprehensive strategies for all areas as part of the Talent Acquisition Leadership Team

    • Specialist, HR/Labor Relations
      • Nov 2015 - Feb 2017

      Greater Pittsburgh Area • Advised Retail Leadership and HR Business Partners regarding labor contracts and policy interpretation • Partnered with Store Leaders, HR Business Partners and Regional Business Leaders to ensure retail locations are staffed in accordance with collective bargaining agreements and business needs • Worked closely with HR Director toward implementation of retail labor strategy • Ensured compliance with union grievance and non-union complaint resolution processes in retail locations •… Show more • Advised Retail Leadership and HR Business Partners regarding labor contracts and policy interpretation • Partnered with Store Leaders, HR Business Partners and Regional Business Leaders to ensure retail locations are staffed in accordance with collective bargaining agreements and business needs • Worked closely with HR Director toward implementation of retail labor strategy • Ensured compliance with union grievance and non-union complaint resolution processes in retail locations • Oversaw union Bid/Lateral process (promotions & transfers) • Assisted and advised HR Business Partners with investigations, and conducted investigations as needed • Assisted legal counsel in representing Company at labor arbitration, agency mediation and litigation • Attended collective bargaining sessions, participated in subcommittee meetings and drafting proposals • Provided direction to Retail HR and/or Talent Acquisition regarding retail and leadership rehire candidates • Conducted research to present findings on various topics including legal compliance and industry benchmarking

    • HR Business Partner, Jr.
      • Feb 2014 - Nov 2015

      Greater Pittsburgh Area • Served as a liaison between Team Member Relations and other departments and/or groups • Formulated partnerships across the HR functions to advance department objectives • Advised Team Member Relations team and store leadership on contract and policy interpretation issues

    • Coordinator, Labor Relations
      • Sep 2011 - Feb 2014

      Greater Pittsburgh Area • Ensured compliance with contractually mandated timelines and procedures • Maintained records of grievance files and union correspondence • Assisted labor counsel in arbitration preparation

    • Coordinator, Recruiting
      • Dec 2010 - Sep 2011

      Greater Pittsburgh Area • Conducted initial phone interviews with candidates • Supported the Field Recruiting team with coordination of candidate interviews • Participated in Giant Eagle Business Systems (GEBS) Rapid Change Event to develop new work design

Education

  • Penn State University
    Bachelor of Science (B.S.) in Labor and Employment Relations, Minor in Business and The Liberal Arts
    2006 - 2010

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