Experience

Atempo

• France
• Software Development
• 100 - 200 Employee

• Senior Customer Success Manager

  • Jun 2021 - Present



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Big Data Pursuit Engineer (Expert)

  • Feb 2019 - Feb 2021

  Storage Engineering Team: promote third-party products recently added to HPE portfolio like Qumulo (Big Data primary file storage) and Cohesity (Big Data secondary storage and backup) to the HPE Sales and Pre-sales communities worldwide. I gave trainings in Singapore, India, France and Belgium for Qumulo and in Belgium and France for Cohesity.

• Corporate System Engineer (Expert)

  • Nov 2015 - Jan 2019

  Storage Engineering Team: Promote new storage products like StoreOnce (backup) and 3PAR File Persona (Files for block storage array) within HPE Sales and Pre-Sales communities across EMEA using the Brussels' lab and workshops I created, managed and deliver. Driving beta phase with selected customers for both products. Also providing L4 level support on-site for those products (ex: Australia and Europe).

• CSE Technical Consultant (Specialist III)

  • Oct 2012 - Oct 2015

  Storage Engineering Team: promote Ibrix/X9000/StoreAll products within HPE Sales and Pre-Sales to become part of regular HPE portfolio (and no more low volume). Creation of a lab in Brussels to support that activity and different workshops I gave on those products.

• Technical Consultant

  • Jan 2008 - Sep 2012

  Deployment and configuration across EMEA of low volume products like RISS (archiving), Polyserve (clustering) and Ibrix/X9000/StoreAll (archiving) products. That job required travelling 3 weeks per month.



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Consultant en informatique

  • 2007 - 2007

  Deployment of a Microsoft Exchange 2007 in secure configuration for ING to be used as public mail entry point for the Bank. Deployment of a Microsoft Exchange 2007 in secure configuration for ING to be used as public mail entry point for the Bank.



Compaq Computer Corporation (aquired by Hewlett-Packard)

• Computer Hardware Manufacturing
• 1 - 100 Employee

• System and Exchange Administrator

  • 1998 - 2007

  Initial design and deployment of a solution based on Microsoft NT/Exchange for servers and Windows for user's PC to replace old Unix systems. Collaborate (design, procedures and deployments) to 2 migrations (from NT3.51/Echange 5.5 to Win2000/Exchange2000, then to Win2003/Exchange2003) for more than 10 sites across Europe Was backup of the manager for Helpdesk, Server and lab teams based in customer's IT building (13 persons)

• Customer Support Specialist

  • 1995 - 1998

  Software Support for Messaging products like All-In-One, Office Server, Mailworks, Microsoft Exchange, Message Store, Teamlinks, Altavista Mail, etc... European Expertise Center for some products like Linkworks, Mailbus-400 and Message Router Support of Postscript Print Servers (LPS16 and LPS20). I replaced a colleague on-the-fly to manage a complete deployment project since building construction to training users for Warner-Lambert european headquarter office in Brussels. With a… Show more Software Support for Messaging products like All-In-One, Office Server, Mailworks, Microsoft Exchange, Message Store, Teamlinks, Altavista Mail, etc... European Expertise Center for some products like Linkworks, Mailbus-400 and Message Router Support of Postscript Print Servers (LPS16 and LPS20). I replaced a colleague on-the-fly to manage a complete deployment project since building construction to training users for Warner-Lambert european headquarter office in Brussels. With a colleague, we developped and deploy a customized Mail Janitor (cleanup) solution for Alcatel's 3000 users.



Digital Equipment Corporation (USA)

• United States
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Customer Support Specialist

  • 1993 - 1995

  Software Support for Pathworks (connectivity from PC or Mac to Vax computers) and VMS

• Customer Support Specialist

  • 1992 - 1993

  Phone support Screening for HW: PDP Unibus, VAX, Disks, Terminal Servers SW: RSX, VMS, Decnet, OSI

• Field Service Engineer

  • Jul 1986 - 1992

  Covered: PDP-8, PDP-16 Unibus range (1124, 1134, 1144, 1184), PDP-1160, Vax 780, Vax 6000, Disks RK05-06-07, RL01-02, RA60-80-81-90



Southern Alberta Institute of Technology (SAIT)

• Canada
• Higher Education
• 700 & Above Employee

• Ingénieur électronique

  • Jun 1986 - Jun 1986

  Project militaire BAMS - Talkie-Walkie J'ai fait passer le projet de 6 mois de retard à 3 mois d'avance en quelques jours en corrigeant une erreur de conception de l'oscillateur à quartz utilisant la toute nouvelle technologie CMOS. J'ai ensuite formé les autres ingénieurs à cette technologie. Project militaire BAMS - Talkie-Walkie J'ai fait passer le projet de 6 mois de retard à 3 mois d'avance en quelques jours en corrigeant une erreur de conception de l'oscillateur à quartz utilisant la toute nouvelle technologie CMOS. J'ai ensuite formé les autres ingénieurs à cette technologie.