Experience

Sherwood Design Engineers

• United States
• Civil Engineering
• 1 - 100 Employee

• System Administrator

  • Jul 2022 - Present



Boys and Girls Clubs of King County

• Greater Seattle Area

• Mobile IT Technician

  • Mar 2018 - Apr 2022

  ● Deployed and administered systems with Microsoft Endpoint Configuration Manager. ● Migrated RODC and File Servers from Windows Server 2012 R2 to Windows Server 2019. ● Automated account management with PowerShell. ● Deployed and configured SIEM, monitoring networking and computing infrastructure. ● Deployed and customized System Center Service Manager for use by multiple business groups. ● Deployed Active Directory Certificate Services, securing internal networking communications. ● Configured SPF and DKIM for domain, significantly reducing successful phishing attempts. ● Increased security posture by hardening public facing workstations. Show less



X-Tracted Laboratories

• Greater Seattle Area

• IT and Production Director

  • May 2015 - Oct 2017

  ● Designed, implemented, and supported network and computing architecture. ● Documented and wrote procedures for operations and user education. ● Administered mission-critical software and services utilizing Hyper-V for disaster recovery. ● Hosted company website utilizing AWS EC2 and Route 53. ● Designed, implemented, and directed production systems supporting sales growth to a peak of $400k/mo. ● Designed SQL queries for business intelligence and record auditing. ● Directed packaging staff of 6+, and fulfillment staff of 3. ● Designed and sourced product packaging in compliance with WAC 314-55-105. Show less



University of Washington

• United States
• Higher Education
• 700 & Above Employee

• Technical Support Specialist

  • Jan 2010 - May 2014

  ● Provided Tier I support to faculty, staff, and students remotely and in-person. ● Documented issues and coordinated repair through ticketing system. ● Maintained accurate hardware inventory database via BASH command line and web GUI. ● Performed bi-annual inventory audits of thousands of devices. ● Performed quarterly lab refreshes, imaging 100+ workstations and addressing issues. ● Assisted on-boarding process with new user workstation configuration and deployment. ● Coordinated hardware repair and managed print services with vendors. Show less