Experience

NCR - Retalix

• Israel
• IT Services and IT Consulting
• 1 - 100 Employee

• QA Engineer Retalix/NCR Israel

  • Mar 2020 - Present

  ▪ Manual QA testing for the company point of sale and retail products. ▪ Help with product development and debugging. ▪ Manual script writing for QA testing and writing software release documents. ▪ Setup and managing the QA lab. ▪QA tech lead for developers and QA engineers. ▪ Manual QA testing for the company point of sale and retail products. ▪ Help with product development and debugging. ▪ Manual script writing for QA testing and writing software release documents. ▪ Setup and managing the QA lab. ▪QA tech lead for developers and QA engineers.



Retalix/NCR

• United States

• Professional support engineer

  • Jul 2013 - Mar 2020

  Tech Support Level 3 and 2 Retalix/NCR Israel Awarded 2019 Employe Of The Year For International Customer Support ▪ International Level 3 and 2 Technical support for the company point of sale and retail products. ▪ QA testing and help with product development. ▪ Customer IT support. ▪ Project Management. Tech Support Level 3 and 2 Retalix/NCR Israel Awarded 2019 Employe Of The Year For International Customer Support ▪ International Level 3 and 2 Technical support for the company point of sale and retail products. ▪ QA testing and help with product development. ▪ Customer IT support. ▪ Project Management.



CTWARE

• Israel
• Technology, Information and Internet
• 1 - 100 Employee

• Tech Support Specialist

  • Jul 2011 - Jan 2013

  VOIP tech support for cloud based contact centers VOIP tech support for cloud based contact centers



GlaxoSmithKline

• United States
• Investment Management

• Rack and Stack Technician

  • Jul 2009 - Aug 2011

  * Responsible for on-site move and install in four different data centers for enterprise grade servers from Sun, HP, and IBM. Responsible for relocating, servers. * Installed server and network cable wiring including fiber and copper. In gsk data centers. * Coordinated and supervised team members during data center move. * Experience with data center layout, design, engineering and monitoring. Good knowledge of Data Center technologies and facilities, including cabinets, racks, power supply, and environmental controls. * Install new servers and network appliances in gsk new data center. Show less



Ernst & Young

• China
• Accounting
• 700 & Above Employee

• Data Center Specialist

  • Mar 2006 - Mar 2009

  * Responsible for on-site installation in three different data centers for enterprise grade servers from Dell, HP, and IBM. Responsible for relocating, upgrading, and retiring servers. * Ability to work effectively under extreme deadlines; saved employer $250,000.00 on one project alone. * Installed configured and troubleshoot Dell PE6850, PE R900, 2850, 1850, 2950, HP DL580, DL360, DL380 and 6400R. * Installed server and network cable wiring including fiber and copper. * Installed VMware farms * Coordinated and supervised Windows - team members during data center move. * Experience with data center layout, design, engineering and monitoring. Good knowledge of Data Center technologies and facilities, including cabinets, racks, power supply and environmental controls. Show less



Hinds/Transtech Airport Solutions

• Field Engineer COOPER/Crouse

  • Jan 2005 - Feb 2006

  * Performed on-site installation of Airfield light control software and hardware for airports all over the country. * Installed computers and software in airport vaults and control towers. * Responsible for migrating regulators to new control software. * Responsible for troubleshooting and upgrading CCR'S. * Trained airport and tower personnel to operate and maintain the system. * Worked with Access 2000. * Performed on-site installation of Airfield light control software and hardware for airports all over the country. * Installed computers and software in airport vaults and control towers. * Responsible for migrating regulators to new control software. * Responsible for troubleshooting and upgrading CCR'S. * Trained airport and tower personnel to operate and maintain the system. * Worked with Access 2000.



PC-Workstation

• United States
• Appliances, Electrical, and Electronics Manufacturing

• Systems & Network Specialist

  • Jan 2002 - Jan 2005

  * Diagnosed hardware and OS issues. * Performed hardware and OS upgrade. * Performed data retrieval and data backup * Installed and configured wireless wired networks * Installed, configured and troubleshot Server 2003, Server 2000, Windows XP, 2000, ME, NT, 98/95, Apple OS X and OS 9 and provided support for various Microsoft office suites. * Worked daily with all the versions of anti-virus software. * Diagnosed hardware and OS issues. * Performed hardware and OS upgrade. * Performed data retrieval and data backup * Installed and configured wireless wired networks * Installed, configured and troubleshot Server 2003, Server 2000, Windows XP, 2000, ME, NT, 98/95, Apple OS X and OS 9 and provided support for various Microsoft office suites. * Worked daily with all the versions of anti-virus software.



Comverse

• Retail

• Mechanical Engineer Field Installer

  • Feb 1997 - Jul 2001

  * Advised customer of construction site requirements including installation of wire tunnels and ladders, preparation for grounding and placement of power cabinets. * Installed computer and T1 cable wiring. * Installed DC wiring. * Supervised sub-contractors with installations of Comverse Network Systems equipment. * Analyzed and interpreted schematic and construction site diagrams. * Advised customer of construction site requirements including installation of wire tunnels and ladders, preparation for grounding and placement of power cabinets. * Installed computer and T1 cable wiring. * Installed DC wiring. * Supervised sub-contractors with installations of Comverse Network Systems equipment. * Analyzed and interpreted schematic and construction site diagrams.