Experience

MFS Technology (Malaysia)

• Malaysia
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Customer Support Officer

  • Mar 2019 - Present

  - Processing customer PO and log in order- Acknowledge customer shipment date- Responding promptly to customer inquiries- To resolve customer complaints- Ensure customer satisfaction and provide professional customer support- Ensure material and components availability- Check on hand material and components able to support if customer pull in the parts- Ensure parts to be load in the pipe line on time- Ensure parts to be ready and ship out on time- Chase production every day to ensure we meet the shipment day- Trigger customer to place order based on the forecast and production lead time- Ensure shipment date to be updated if customer pull in/push out



Printedge Communications Pte Ltd

• Advertising Services
• 1 - 100 Employee

• Client Service Executive

  • Dec 2017 - Mar 2019

  - Handling client enquiry and ensure client satisfaction- Brief designer new project and artwork changes- Liaise with client to follow up job progress- Prepare sales quotation and delivery orders to client- Arrange production and installation timing using File Maker Pro - Ensure delivery and installation done within timeline- Make cold call to find new customers.- Resourcing and purchase material from oversea- Known using illustrator (beginning level)- Event Planner & Event Floor Manager (DNA Christmas Village 2017 for Whitesands, Hougang, Tiong Bahru Plaza and Tampines 1) - Provide training to cashier and promoter (POS System)

• Senior Sales Coordinator

  • Jun 2017 - Nov 2017

• Sales Coordinator

  • Apr 2016 - Jun 2017



Oakwell Engineering Limited

• Sales Coordinator

  • Sep 2015 - Dec 2015

  - Issuing of invoice/purchase order- Prepare delivery orders for shipment- Arrange shipment date- Assist customer on order fulfillments- Follow up customer orders- Filling document- Known using SAP system (general only due to only 3 months) - Issuing of invoice/purchase order- Prepare delivery orders for shipment- Arrange shipment date- Assist customer on order fulfillments- Follow up customer orders- Filling document- Known using SAP system (general only due to only 3 months)



Messrs Yong Chen Lim & Saridah

• Administrative Executive Assistant

  • Feb 2014 - May 2014

  - Deal with customer- Balanced account and closing files- Open invoice- Entry account by using dennings and UBS system - Deal with customer- Balanced account and closing files- Open invoice- Entry account by using dennings and UBS system