Installation and Support Engineer

• Jul 2023 - Present

Developer Support Engineer

• Mar 2023 - Jul 2023

Software Support Technician

• Jan 2022 - Feb 2023

Configure hardware and software in a Windows-based environment for custom point of sale orders. Troubleshoot operational and technical issues with clients. Ticketed and documented incidents in Salesforce. Configure hardware and software in a Windows-based environment for custom point of sale orders. Troubleshoot operational and technical issues with clients. Ticketed and documented incidents in Salesforce.

IT Assistant

• Aug 2020 - Dec 2021

Offered technical assistance to students, faculty, and staff. Classified incidents and updated tickets and users in Cherwell. Created 4 screen monitors for digital signage using Xibo. Offered technical assistance to students, faculty, and staff. Classified incidents and updated tickets and users in Cherwell. Created 4 screen monitors for digital signage using Xibo.

Freelance Animator

• Feb 2020 - Mar 2020

Created various 2D animated gifs for UI software, Developed further skills using Adobe CC products. Created various 2D animated gifs for UI software, Developed further skills using Adobe CC products.

Graphic Design Intern

• Aug 2018 - Dec 2019

Resigned a 30-page deskbook. Updated and managed school websites. Managed social media accounts for Instagram, Twitter, and Facebook. Resigned a 30-page deskbook. Updated and managed school websites. Managed social media accounts for Instagram, Twitter, and Facebook.

President

• Aug 2017 - Dec 2019

Organized Turkish booth for the International Festival at UNC Charlotte, club meetings and social events. Designed promotional ads and posters for events and managed social media accounts for Instagram and Facebook. Organized Turkish booth for the International Festival at UNC Charlotte, club meetings and social events. Designed promotional ads and posters for events and managed social media accounts for Instagram and Facebook.

Freelance Video Editor

• Jun 2019 - Jul 2019

Edited 1 minute trailer videos for different company websites Edited 1 minute trailer videos for different company websites

Website Designer

• Apr 2018 - Dec 2018

Redesigned company website using GoDaddy. Managed and updated Google Calendar for appointments. Redesigned company website using GoDaddy. Managed and updated Google Calendar for appointments.

Animation Intern

• Jun 2018 - Jul 2018

Designed and animated 2D characters, learned animation program Moho 12. Designed and animated 2D characters, learned animation program Moho 12.

Social Media Intern

• Aug 2017 - May 2018

Managed social media accounts and worked as a photographer for business events. Managed social media accounts and worked as a photographer for business events.

Website Designer

• May 2016 - May 2017

Redesigned the organization’s website adding new content, promoted the webpage on specific group pages on Facebook and via email. As well as managed and updated social media for Flickr and Google Calendar. Redesigned the organization’s website adding new content, promoted the webpage on specific group pages on Facebook and via email. As well as managed and updated social media for Flickr and Google Calendar.

Graphic Designer

• Jun 2016 - Dec 2016

Designed promotional social media ads for three suspense romance novels, created trailer for an upcoming novel, designed book cover for novel. Designed promotional social media ads for three suspense romance novels, created trailer for an upcoming novel, designed book cover for novel.

Intern

• May 2016 - Jun 2016

Researched TV show ideas for film company specializing in documentaries, assisted on a Valero commercial set and acted as an extra for a Valero commercial. Researched TV show ideas for film company specializing in documentaries, assisted on a Valero commercial set and acted as an extra for a Valero commercial.

Intern

• May 2016 - Jun 2016

Improved photo taking skills by shadowing photographer, learned how to edit photos using Adobe Lightroom, and composed a blog post for an app review. Improved photo taking skills by shadowing photographer, learned how to edit photos using Adobe Lightroom, and composed a blog post for an app review.