Experience

Amsterdam Barrel House

• Canada
• Restaurants
• 1 - 100 Employee

• Assistant General Manager

  • Sep 2022 - Present

• Service Manager

  • Sep 2021 - Sep 2022


Metro Toronto Convention Centre
• Canada
• Hospitality
• 100 - 200 Employee
• Bartender

  • Oct 2018 - Present

Amsterdam BrewHouse
• Canada
• Restaurants
• 1 - 100 Employee
• Service Manager

  • Sep 2019 - Sep 2021

Kit Kat Italian Restaurant Bar and Grill
• Assistant Manager

  • Nov 2014 - Oct 2019

Fairmont Hotels & Resorts
• United Arab Emirates
• Hospitality
• 700 & Above Employee
• Banquet Server

  • Jun 2013 - Sep 2014

Hotel Indigo
• Hospitality
• 500 - 600 Employee
• Server

  • Sep 2012 - Sep 2014


Sheraton Ottawa Hotel

• Canada
• Hospitality
• 1 - 100 Employee

• Assistant Food and Beverage Outlets Manager

  • Nov 2011 - Aug 2012

  Manage and schedule staff of up to 18 employees. Manage stock and supplies; create Purchasers OrdersManage supplier relationsStrong ability to adapt to change and work well under pressureEnsure staff follow proper corporate standard operating procedures Created and implemented service standards for opening and closing duties. Standardized check lists for all hotel outletsFull knowledge and understanding of union procedures from both non-unionized management side and unionized line employee sideFull knowledge of POS system, including menu loading, pricing and employee set upManage payroll and ensure that all employees were paid correctly, under the right classification and budgeted hours worked. Show less

• Server and Bartender

  • Jan 2009 - Nov 2011

  Direct guest contact focusing on service and increasing salesPassion and knowledgeable of food allowing advance guest engagementCombined and served a wide variety of drinks including wine, liquor, beer and mixed drinks.Knowledge of bar and cocktail preparationGather cash, chits or tabs in correct amounts and liable for cash and inventory for the time worked.In both roles of server and bartender, completed responsibilities in keeping correct tools on hand ( garnish, polished glasses and cutlery, trays etc) Show less



Delta Hotel

• Hospitality
• 100 - 200 Employee

• Mystic Café, Server

  • Nov 2008 - Mar 2009

  Serve food and beverage to guests. Ability to multi-task Thorough knowledge of restaurant systems and procedures. Greatly motivated to provide excellent customer service. Managed and handled money. Serve food and beverage to guests. Ability to multi-task Thorough knowledge of restaurant systems and procedures. Greatly motivated to provide excellent customer service. Managed and handled money.



Delta Vancouver Airport Hotel

• Hemisphere North Hostess and Cashier

  • Apr 2008 - Sep 2008

  Worked as a team to seat guest accordingly Moved in fast paced due to guest having to return to the airport Managed and handled large amount of money Bilingual for Spanish speaking guest Made sure guest understood our menu and buffet Worked as a team to seat guest accordingly Moved in fast paced due to guest having to return to the airport Managed and handled large amount of money Bilingual for Spanish speaking guest Made sure guest understood our menu and buffet



Whole Foods Market

• United States
• Retail
• 700 & Above Employee

• Customer Service Team

  • Jan 2005 - Jan 2007

  employee working a minimum of 20 hours a week for over two years Dealt with customers to ensure customer service satisfaction while respecting store policies. Managed and handled money with sales up to $35,000 a day. Work with co-workers in a professional and respectable manner employee working a minimum of 20 hours a week for over two years Dealt with customers to ensure customer service satisfaction while respecting store policies. Managed and handled money with sales up to $35,000 a day. Work with co-workers in a professional and respectable manner