Erdem ÖZ

Architect Business Analyst at Intertech Information Technology and Marketing Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Berlin, Berlin, Germany, DE
Languages
  • İngilizce Professional working proficiency
  • Turkish Native or bilingual proficiency

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Ali Çınar

Erdem is very hardworking and self-sacrificing. He takes ownership of the job and is liked by his co-workers. We have done successful work together. Thanks for all.

Semih Dolapci

ambitious, reliable and funny man. It was very enjoyable working with him. I always know that their success will continue. and I will be proud.

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Credentials

  • Strategy Analysis Training
    BA-Works Business Analysis Services
    Apr, 2023
    - Nov, 2024
  • Agile Business Analysis
    BA-WORKS İş Analizi Hizmetleri
    Feb, 2022
    - Nov, 2024
  • Business Analaysis and Modelling Techniques
    BA-WORKS İş Analizi Hizmetleri
    Feb, 2022
    - Nov, 2024
  • Business Analysis Foundations
    BA-WORKS İş Analizi Hizmetleri
    Dec, 2021
    - Nov, 2024
  • Agile Methodologies Training
    Ziraat Teknoloji
    Aug, 2019
    - Nov, 2024
  • ITIL Foundation Certificate in IT Service Management
    PeopleCert
    Oct, 2013
    - Nov, 2024
  • Software &Database Specialist
    BilgeAdam Teknoloji
    Apr, 2009
    - Nov, 2024

Experience

    • Türkiye
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Architect Business Analyst
      • Jul 2023 - Present

      • Conducted stakeholder interviews to gather requirements. • Translating Reqirements and documenting into functional and non functional requirements • Identified and documented business requirements utilizing Agile methodology. • Developed process models, use cases and user stories to define system functionality • Collaborating with various Business & IT Stakeholders • Partnered with teams to guide quality and process improvements. • Manuel TEST by myself before UAT •… Show more • Conducted stakeholder interviews to gather requirements. • Translating Reqirements and documenting into functional and non functional requirements • Identified and documented business requirements utilizing Agile methodology. • Developed process models, use cases and user stories to define system functionality • Collaborating with various Business & IT Stakeholders • Partnered with teams to guide quality and process improvements. • Manuel TEST by myself before UAT • Provided technical support during UAT cycles. • End to End responsibility for projects. • Collaborated with developers to ensure that product designs meet customer needs.

    • Senior Business Analyst
      • Aug 2021 - Jul 2023

      • Working on CRM Campaign Management Systems • Using Agile/Scrum Methodology • Connection between customers and developers • Gathering requirements from client, • Contact with Client to Identifying the needs of client, identifying to scope according to client needs, • Translating business requirement and document functional and non-functional needs • Writing user stories and priorities, • Planning sprint from backlog with PO • Creation of test scenarios for acceptance tests… Show more • Working on CRM Campaign Management Systems • Using Agile/Scrum Methodology • Connection between customers and developers • Gathering requirements from client, • Contact with Client to Identifying the needs of client, identifying to scope according to client needs, • Translating business requirement and document functional and non-functional needs • Writing user stories and priorities, • Planning sprint from backlog with PO • Creation of test scenarios for acceptance tests of applications to be developed / provided, • Performing functional tests of the applications, coordinating UAT and reporting test results, • Change management of applications in production environment, • Provides incident investigation support to users related to the applications in production environment and to provide second level support service to technical problems • Working closely with IT Vendors all implementation and development processes. • Using Confluence for documentation management, • Using Jira for agile projects management

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Business Analyst
      • Feb 2017 - Aug 2021

      • Worked on Card Payments Systems • Connection between customers and developers • Gathering requirements from client, • Contact with Client to Identifying the needs of client, identifying to scope according to client needs, • Writing user stories and priorities, • Translating business requirement into technical documentation, • Creation of test scenarios for acceptance tests of applications to be developed / provided, • Performing functional tests of the applications… Show more • Worked on Card Payments Systems • Connection between customers and developers • Gathering requirements from client, • Contact with Client to Identifying the needs of client, identifying to scope according to client needs, • Writing user stories and priorities, • Translating business requirement into technical documentation, • Creation of test scenarios for acceptance tests of applications to be developed / provided, • Performing functional tests of the applications, coordinating UAT and reporting test results, • Change management of applications in production environment, • Provides incident investigation support to users related to the applications in production environment and to provide second level support service to technical problems • Working closely with IT Vendors all implementation and development processes. Show less • Worked on Card Payments Systems • Connection between customers and developers • Gathering requirements from client, • Contact with Client to Identifying the needs of client, identifying to scope according to client needs, • Writing user stories and priorities, • Translating business requirement into technical documentation, • Creation of test scenarios for acceptance tests of applications to be developed / provided, • Performing functional tests of the applications… Show more • Worked on Card Payments Systems • Connection between customers and developers • Gathering requirements from client, • Contact with Client to Identifying the needs of client, identifying to scope according to client needs, • Writing user stories and priorities, • Translating business requirement into technical documentation, • Creation of test scenarios for acceptance tests of applications to be developed / provided, • Performing functional tests of the applications, coordinating UAT and reporting test results, • Change management of applications in production environment, • Provides incident investigation support to users related to the applications in production environment and to provide second level support service to technical problems • Working closely with IT Vendors all implementation and development processes. Show less

    • Türkiye
    • Software Development
    • 700 & Above Employee
    • Consulting Business Analyst
      • Sep 2015 - Feb 2017

      Monitoring and analyzing the business needs of the customers, preparation of detailed reports for the software team Testing software applications as well as documentation using corporate standards

    • Software Test Specialist
      • Jan 2015 - Sep 2015

      Testing software applications as well as documentation using corporate standards

    • Türkiye
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • IT - HelpDesk
      • May 2013 - Jan 2015

      To provide 1st and 2nd level support according to ITIL processes To provide 1st and 2nd level support according to ITIL processes

Education

  • Beykent Üniversitesi
    Bachelor's Degree, Management Information Systems
    2009 - 2014

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