• May 2023 - Present

• Dec 2022 - May 2023

Industrial Engineering Intern

• Jul 2021 - Aug 2021

My internship experience at ISIJET provided an opportunity to enhance my skills in business development and business analysis. I actively participated in developing business strategies and identifying new opportunities. I played a role in strengthening client relationships and expanding the existing customer base. Moreover, I utilized my knowledge in data analytics and business analysis to identify process improvement opportunities and deliver innovative solutions. I effectively utilized analytical tools to optimize business processes, reduce costs, and enhance efficiency. The internship at ISIJET fostered teamwork and honed my professional communication skills. Collaborating with cross-functional teams, I developed project management skills. Show less

Real Estate Representative

• Oct 2020 - May 2021

Customer Service Representative

• Jul 2018 - Nov 2018

In my role as a customer representative at TEB Bank, I focused on two main areas: sales and customer support. While effectively handling customer issues, I also capitalised on sales opportunities. I successfully promoted and sold a range of products, particularly credit cards. By understanding customers' needs, I showcased the benefits of our offers and convinced many to apply. Overall, my role allowed me to develop myself in sales, customer support and human relations. In my role as a customer representative at TEB Bank, I focused on two main areas: sales and customer support. While effectively handling customer issues, I also capitalised on sales opportunities. I successfully promoted and sold a range of products, particularly credit cards. By understanding customers' needs, I showcased the benefits of our offers and convinced many to apply. Overall, my role allowed me to develop myself in sales, customer support and human relations.