Experience

Kpower Global Logistics, LLC

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Onsite Manager

  • Jun 2020 - Present

  Manage and coordinate temporary employees at a corporate client location. Responsible for providing emergency 24/7 staffing support service to the client. Duties include conducting headcount, facilitating meetings, inspecting work done, coordinating with supervisors, and generating daily progress reports. Manage and coordinate temporary employees at a corporate client location. Responsible for providing emergency 24/7 staffing support service to the client. Duties include conducting headcount, facilitating meetings, inspecting work done, coordinating with supervisors, and generating daily progress reports.



La Michoacana Wholesale Inc.

• United States

• Bilingual Customer Service Representative

  • Jan 2015 - May 2020

  Assists customers when it comes to billing matters. Answer calls or correspondence from customers to identify their needs, respond to inquiries, discuss product or service specifications, manage billing arrangements, provide price quotes, and offer other services. Arrange appointments, process refunds, and solve issues and concerns, ensuring efficiency and client satisfaction. Assists customers when it comes to billing matters. Answer calls or correspondence from customers to identify their needs, respond to inquiries, discuss product or service specifications, manage billing arrangements, provide price quotes, and offer other services. Arrange appointments, process refunds, and solve issues and concerns, ensuring efficiency and client satisfaction.