Experience

Corporate Traveller Canada

• Canada
• Travel Arrangements
• 200 - 300 Employee

• Corporate Travel Manager

  • Jun 2017 - Present

  Tend to client’s travel inquiries and needs in a timely and efficient manner Assist the team managers with statements, queues, and reconciliations Log time and cost savings in Salesforce Maintain relationships and a high level of service with all clients and executives Attend implementation meetings with new clients Invoice to meet each individual company’s standards On call duties of the 24/7 Emergency phone Tend to client’s travel inquiries and needs in a timely and efficient manner Assist the team managers with statements, queues, and reconciliations Log time and cost savings in Salesforce Maintain relationships and a high level of service with all clients and executives Attend implementation meetings with new clients Invoice to meet each individual company’s standards On call duties of the 24/7 Emergency phone



Flight Centre Business Travel Canada

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Business Travel Manager

  • Nov 2016 - May 2017

  Strong focus on business travel, and meeting corporate accounts needs while maintaining the high level of service gained from leisure travel. Responding to clients in a very quick manner as last minute bookings & changes are frequent. Gained deeper knowledge on Corporate Rewards Programs (air/car/accommodation), airline booking classes (and associated rules) and invoicing to meet each individual companies standards. Strong focus on business travel, and meeting corporate accounts needs while maintaining the high level of service gained from leisure travel. Responding to clients in a very quick manner as last minute bookings & changes are frequent. Gained deeper knowledge on Corporate Rewards Programs (air/car/accommodation), airline booking classes (and associated rules) and invoicing to meet each individual companies standards.



Flight Centre Travel Group

• Australia
• Travel Arrangements
• 700 & Above Employee

• Travel Manager

  • Jul 2015 - Oct 2016

  Consult clients regarding their travel plans Provide exceptional customer service Achieve agreed sales targets and KPIs Adhere to Flight Centre’s minimum standards Be a team player Assist with settling Bank Reconciliation and Third Party Statements Assist in maintaining the shop’s appearance and cleanliness Consult clients regarding their travel plans Provide exceptional customer service Achieve agreed sales targets and KPIs Adhere to Flight Centre’s minimum standards Be a team player Assist with settling Bank Reconciliation and Third Party Statements Assist in maintaining the shop’s appearance and cleanliness



Bechtel Corporation

• United States
• Construction
• 700 & Above Employee

• Document Controller

  • Oct 2013 - Sep 2014

  Achievements: Sole Client Document Controller for Pacific Northwest FEED & EDE portions of the project Learned a new Document Management system quickly, reflecting my ability to grasp new concepts and programs which can immediately be applied to my work Identified and fixed many errors in the Document Management System Taken on tasks outside my job description Responsibilities: Resident Document Controller for Pacific Northwest Processed incoming transmittals… Show more Achievements: Sole Client Document Controller for Pacific Northwest FEED & EDE portions of the project Learned a new Document Management system quickly, reflecting my ability to grasp new concepts and programs which can immediately be applied to my work Identified and fixed many errors in the Document Management System Taken on tasks outside my job description Responsibilities: Resident Document Controller for Pacific Northwest Processed incoming transmittals, checking that correct documents and revisions had been sent Assigned review workflows to all incoming documents Prepared documents for review by Resident Manager Tracked offline CRS reviews Created and maintain TEQ log Created outgoing transmittals Created weekly reports of overdue documents Worked with Bechtel document controllers to resolve any document related conflicts Assisted Resident Team engineers with various tasks when needed Show less Achievements: Sole Client Document Controller for Pacific Northwest FEED & EDE portions of the project Learned a new Document Management system quickly, reflecting my ability to grasp new concepts and programs which can immediately be applied to my work Identified and fixed many errors in the Document Management System Taken on tasks outside my job description Responsibilities: Resident Document Controller for Pacific Northwest Processed incoming transmittals… Show more Achievements: Sole Client Document Controller for Pacific Northwest FEED & EDE portions of the project Learned a new Document Management system quickly, reflecting my ability to grasp new concepts and programs which can immediately be applied to my work Identified and fixed many errors in the Document Management System Taken on tasks outside my job description Responsibilities: Resident Document Controller for Pacific Northwest Processed incoming transmittals, checking that correct documents and revisions had been sent Assigned review workflows to all incoming documents Prepared documents for review by Resident Manager Tracked offline CRS reviews Created and maintain TEQ log Created outgoing transmittals Created weekly reports of overdue documents Worked with Bechtel document controllers to resolve any document related conflicts Assisted Resident Team engineers with various tasks when needed Show less



Thermon

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 500 - 600 Employee

• Technical Coordinator

  • May 2013 - Jun 2013

  Achievements: Created a more efficient Document Control department by reorganising its structure Set up an organised archiving system for multiple projects Responsibilities: Two month contract to assist the Document Control department Reorganised the structure of Document Control for multiple on-going projects Created a logical electronic filing system for all transmittals and documents Implemented new issuing procedures creating a more efficient department Corrected… Show more Achievements: Created a more efficient Document Control department by reorganising its structure Set up an organised archiving system for multiple projects Responsibilities: Two month contract to assist the Document Control department Reorganised the structure of Document Control for multiple on-going projects Created a logical electronic filing system for all transmittals and documents Implemented new issuing procedures creating a more efficient department Corrected data that was incorrectly input into the Tracking Database Organised hundreds of documents in alphanumeric order for multiple projects Set up an organised archiving system Archived multiple projects Assisted the Engineering Manager with the creation of a new timesheet template Printed confidential documents and created binders for newly acquired projects Show less Achievements: Created a more efficient Document Control department by reorganising its structure Set up an organised archiving system for multiple projects Responsibilities: Two month contract to assist the Document Control department Reorganised the structure of Document Control for multiple on-going projects Created a logical electronic filing system for all transmittals and documents Implemented new issuing procedures creating a more efficient department Corrected… Show more Achievements: Created a more efficient Document Control department by reorganising its structure Set up an organised archiving system for multiple projects Responsibilities: Two month contract to assist the Document Control department Reorganised the structure of Document Control for multiple on-going projects Created a logical electronic filing system for all transmittals and documents Implemented new issuing procedures creating a more efficient department Corrected data that was incorrectly input into the Tracking Database Organised hundreds of documents in alphanumeric order for multiple projects Set up an organised archiving system Archived multiple projects Assisted the Engineering Manager with the creation of a new timesheet template Printed confidential documents and created binders for newly acquired projects Show less



Worley

• Australia
• Professional Services
• 700 & Above Employee

• Document Controller

  • Jul 2012 - Nov 2012

  Achievements: Proved to be an enormous asset to the project Reduced a backlog of 300 transmittals in a limited amount of time Took on a greater workload then originally assigned Responsibilities: Assisted in reducing an extreme backlog of emails and transmittals Maintained and updated the controlled Document Register Controlled the internal and external distribution of documents via transmittals Processed transmittals and documents from multiple vendors Attended… Show more Achievements: Proved to be an enormous asset to the project Reduced a backlog of 300 transmittals in a limited amount of time Took on a greater workload then originally assigned Responsibilities: Assisted in reducing an extreme backlog of emails and transmittals Maintained and updated the controlled Document Register Controlled the internal and external distribution of documents via transmittals Processed transmittals and documents from multiple vendors Attended meetings with vendors to discuss document standards and deadlines Worked with Expeditors to ensure deadlines were met Assigned documents to reviewers in accordance with distribution matrices Uploaded comments to documents and returned comments to vendors for review Pre-registered vendor document numbers Assisted Engineers with various tasks when needed Show less Achievements: Proved to be an enormous asset to the project Reduced a backlog of 300 transmittals in a limited amount of time Took on a greater workload then originally assigned Responsibilities: Assisted in reducing an extreme backlog of emails and transmittals Maintained and updated the controlled Document Register Controlled the internal and external distribution of documents via transmittals Processed transmittals and documents from multiple vendors Attended… Show more Achievements: Proved to be an enormous asset to the project Reduced a backlog of 300 transmittals in a limited amount of time Took on a greater workload then originally assigned Responsibilities: Assisted in reducing an extreme backlog of emails and transmittals Maintained and updated the controlled Document Register Controlled the internal and external distribution of documents via transmittals Processed transmittals and documents from multiple vendors Attended meetings with vendors to discuss document standards and deadlines Worked with Expeditors to ensure deadlines were met Assigned documents to reviewers in accordance with distribution matrices Uploaded comments to documents and returned comments to vendors for review Pre-registered vendor document numbers Assisted Engineers with various tasks when needed Show less



Thermon

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 500 - 600 Employee

• Technical Coordinator/Document Control Lead

  • Jun 2009 - Jun 2011

  Achievements: Managed the issuing of over 8000 documents for clients AMEC and Imperial Oil Successfully set up and established Thermon Document Control for this project Created Document Control work manuals for internal audit Met and adapted to client specifications Received AMEC Team Work Recognition Award (see Awards section for description) Responsibilities: Responsible for the setup and management of Document Control Established and created manuals for workflow… Show more Achievements: Managed the issuing of over 8000 documents for clients AMEC and Imperial Oil Successfully set up and established Thermon Document Control for this project Created Document Control work manuals for internal audit Met and adapted to client specifications Received AMEC Team Work Recognition Award (see Awards section for description) Responsibilities: Responsible for the setup and management of Document Control Established and created manuals for workflow methods and procedures Trained and advised other Document Control staff Oversaw and processed all documentation for Thermon Document Control Monitored weekly progress and reports Registered and issued multiple types of documents Updated progress and tracking of documents Liaised with Clients regarding any Document Control related issues Monitored EHT work from design to CADD to Quality Assurance Quality Control Coordinated internal office moves, new hires and departures Filing, archiving and organisation of issued documents Show less Achievements: Managed the issuing of over 8000 documents for clients AMEC and Imperial Oil Successfully set up and established Thermon Document Control for this project Created Document Control work manuals for internal audit Met and adapted to client specifications Received AMEC Team Work Recognition Award (see Awards section for description) Responsibilities: Responsible for the setup and management of Document Control Established and created manuals for workflow… Show more Achievements: Managed the issuing of over 8000 documents for clients AMEC and Imperial Oil Successfully set up and established Thermon Document Control for this project Created Document Control work manuals for internal audit Met and adapted to client specifications Received AMEC Team Work Recognition Award (see Awards section for description) Responsibilities: Responsible for the setup and management of Document Control Established and created manuals for workflow methods and procedures Trained and advised other Document Control staff Oversaw and processed all documentation for Thermon Document Control Monitored weekly progress and reports Registered and issued multiple types of documents Updated progress and tracking of documents Liaised with Clients regarding any Document Control related issues Monitored EHT work from design to CADD to Quality Assurance Quality Control Coordinated internal office moves, new hires and departures Filing, archiving and organisation of issued documents Show less



Bantrel Co.

• Canada
• Engineering Services
• 700 & Above Employee

• Electric Heat Trace Coordinator

  • Jan 2008 - Jun 2009

  Achievements: Took on roles and tasks outside of my hired job description Received Bantrel Employee Recognition Award (see Awards section for description) Responsibilities: Assisted EHT Utilities & Offsites (U&O) Lead with overall work on interconnecting piperacks, Flare, Waterblock, Tank Farm, Utilities, Sulphur loading areas Applied project specific design & CADD standards and client specific requirements to daily work Daily monitoring of EHT work from design to… Show more Achievements: Took on roles and tasks outside of my hired job description Received Bantrel Employee Recognition Award (see Awards section for description) Responsibilities: Assisted EHT Utilities & Offsites (U&O) Lead with overall work on interconnecting piperacks, Flare, Waterblock, Tank Farm, Utilities, Sulphur loading areas Applied project specific design & CADD standards and client specific requirements to daily work Daily monitoring of EHT work from design to CADD to Quality Assurance Quality Control Managed all work flow and ensured work was completed by order of priority and according to construction deadlines Issued EHT isometrics for construction, created and issued Material Requisitions and Work Packages Assisted with CADD mark-ups using Microstation and AutoCAD Tracked drawings and associated information through the use of three different Microsoft Access databases Worked with designers to help ensure all work is finished on time Filing, printing, setting up meetings Show less Achievements: Took on roles and tasks outside of my hired job description Received Bantrel Employee Recognition Award (see Awards section for description) Responsibilities: Assisted EHT Utilities & Offsites (U&O) Lead with overall work on interconnecting piperacks, Flare, Waterblock, Tank Farm, Utilities, Sulphur loading areas Applied project specific design & CADD standards and client specific requirements to daily work Daily monitoring of EHT work from design to… Show more Achievements: Took on roles and tasks outside of my hired job description Received Bantrel Employee Recognition Award (see Awards section for description) Responsibilities: Assisted EHT Utilities & Offsites (U&O) Lead with overall work on interconnecting piperacks, Flare, Waterblock, Tank Farm, Utilities, Sulphur loading areas Applied project specific design & CADD standards and client specific requirements to daily work Daily monitoring of EHT work from design to CADD to Quality Assurance Quality Control Managed all work flow and ensured work was completed by order of priority and according to construction deadlines Issued EHT isometrics for construction, created and issued Material Requisitions and Work Packages Assisted with CADD mark-ups using Microstation and AutoCAD Tracked drawings and associated information through the use of three different Microsoft Access databases Worked with designers to help ensure all work is finished on time Filing, printing, setting up meetings Show less



Government of Alberta

• Canada
• Government Administration
• 700 & Above Employee

• Administrative Assistant

  • May 2007 - Dec 2007

  Achievements: Entered role at level 3 administrative assistant and exited at level 5 Responsibilities: I.T. site contact Printed cheques, processed invoices, entered data into IMAGIS (Accounts Payable system) Answered and directed incoming phone calls, referred external clients to appropriate areas Assisted staff with computer hardware, email accounts, office products Submitted service requests for equipment hardware Typed court documents and client letters, filing,… Show more Achievements: Entered role at level 3 administrative assistant and exited at level 5 Responsibilities: I.T. site contact Printed cheques, processed invoices, entered data into IMAGIS (Accounts Payable system) Answered and directed incoming phone calls, referred external clients to appropriate areas Assisted staff with computer hardware, email accounts, office products Submitted service requests for equipment hardware Typed court documents and client letters, filing, general office support Show less Achievements: Entered role at level 3 administrative assistant and exited at level 5 Responsibilities: I.T. site contact Printed cheques, processed invoices, entered data into IMAGIS (Accounts Payable system) Answered and directed incoming phone calls, referred external clients to appropriate areas Assisted staff with computer hardware, email accounts, office products Submitted service requests for equipment hardware Typed court documents and client letters, filing,… Show more Achievements: Entered role at level 3 administrative assistant and exited at level 5 Responsibilities: I.T. site contact Printed cheques, processed invoices, entered data into IMAGIS (Accounts Payable system) Answered and directed incoming phone calls, referred external clients to appropriate areas Assisted staff with computer hardware, email accounts, office products Submitted service requests for equipment hardware Typed court documents and client letters, filing, general office support Show less