Experience

Healthcare Company

• Hospitals and Health Care
• 100 - 200 Employee

• Software Implementation Consultant

  • Sep 2000 - Present

  Deliver software solutions utilizing project planning, project management and implementing solutions in support of business objectives. Adhere to Software Implementation Process and development methodologies.Key Accomplishments:•Exceptional ability to successfully analyze an organizations critical support requirements; identify deficiencies, strategic opportunities and implementing innovative solutions for increasing reliability and improving productivity.•Develop workflow and system specifications to serve as liaison between clinical and technical community which increased project delivery by 50%.•Effectively interact with clinicians, vendors and technical personnel to ensure compliance with organizational support level agreements, production level support, and problem resolution.•Excel in all phases of software implementation: requirements definition, design, build, QA and support. Show less

• Continued from above

  • Sep 2000 - Present

  Change/Release Management/QAResponsible for Software Release & Change Management tracked software deployments to QA and production environments. Develop Software Release & Change Management processes, procedures and coordinate software implementations. Key Accomplishments:•Championed and implemented the Pre-Production Change Review Board that oversaw software release. checkpoint. Production release errors reduced by 95%.•Increased traceability by 100% - developed process and procedures that centralized information and allowed systematic processing of all change requests which provided a valued audit trail and consistency in documenting change over a project’s lifecycle.•Reduced software delivery time by 50% - Designed and implemented successful change request workflow, development and QA processes. •Perform Integration testing, System testing and Regression testing for membership system and Epic applications. Executed test cases manually to verify the expected results. Show less