Experience

Almoayyed Computers

• Bahrain
• Information Technology & Services
• 1 - 100 Employee

• Systems Administrator

  • Jul 2016 - Present

  Outsourced to an esteemed customer – “Ministry of Works” ► Manage AD having more than 1500 users and 900 groups using powershell ► Prepare and validate migration of applications and servers to AWS Cloud ► Perform DB backups and copy/move files from on-Prem to S3 in AWS Cloud ► Administer and support office 365 Azure AD, Teams, and Exchange user accounts ► Provision Office 365 Retention Policy and Archiving for all users ► Provision VMs on VMware/VCenter for test and production installation ► Prepare/revised procedures and documentation for ISO audit and certification ► Automate monthly disabling/deletion of AD users by using powershell scripts ► Deploying Zero Day Microsoft security patches and actively exploited vulnerabilities ► Use SCCM for endpoint protection, patch management and software distribution ► Maintain on-prem Exchange 2013 Hybrid with Office 365 Exchange Online ► Verify, configure and troubleshoot VLAN and inter-switch communications ► Configure firewalls and VPNs, Wireless LAN and other networking devices ► Configure AWS Security Groups – inbound and outbound rules ► Installation and upgrade of Cisco switches firmware ► Network performance monitoring, maintenance and troubleshooting ► Document ports table, devices, diagram/cable layouts Show less



International Turnkey System

• System Support Engineer

  • Oct 2011 - Dec 2015

  Comptia | Microsoft | Cisco | Solaris | Nutanix | Citrix Project-Based Implementation: ► Deploy and configure EMC Data Domains and ES30 expansion device to BBK ► Hardware installation of Netscaler load balancing (Citrix ADC) to BBK ► Nutanix hardware and software installation on Main & DR project to BISB ► Install, configure Citrix XenApp/XenDesktop 7.6 in BISB ► Configure Hyper-V and System Center 2012 in BISB ► Participated in Oracle Solaris T5-8 server revamp project to Zain Telecom ► Server blades troubleshooting and replacement in Zain Telecom ► Stage core and distribution routers (4700/9600 series) in Zain HQ ► Upgrade routing protocols, install NMS, setup FTP in Zain MSC1 & MSC2 Show less



Zain Group [outsourced]

• Service Desk / Helpdesk

  • Jan 2008 - Sep 2011

  Comptia | Microsoft | Cisco Performed support services to all employees (www.bh.zain.com) ► Provide IT services (SR/Incidents) to desktop users ( >500 employees) ► Maintain records/inventory and prepare reports for all the remedy cases ► Monitor production servers availability – Windows Server 2003, 2008, 20212 R2 ► Support users on troubleshooting Windows 7 and Windows 8.1 ► Constantly reviewing service performance and how to improve ► Prepare procedures for contingency plan ► Troubleshoot and repair laptops, printers, scanners, AP, VC, etc. ► Troubleshoot and fix network access and connectivity issues. ► Track all the change requests on the IT infrastructure. ► Communicate issues with vendors according to its deliverables/repairs Show less