Ephraim De Castro
HR Administrator at SRI Executive at SRI Executive- Claim this Profile
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Bio
Credentials
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Yellow Belt Certified (Continuous Improvement Program)
Emerson Automation SolutionsAug, 2012- Nov, 2024
Experience
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SRI Executive
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Ireland
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Business Consulting and Services
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1 - 100 Employee
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HR Administrator at SRI Executive
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Nov 2022 - Present
Founded in 1997, SRI Executive was initially conceived as an executive search firm focused solely on the Not for Profit and Life Science sector. Since then, we have evolved and developed, becoming a global consulting practice specialising in Search and Strategy. Working with many global organisations across the Not for Profit and Sustainable Development sector, SRI has developed an executive programme which is relevant, distinct and provides tangible results, for our global leaders, within these respective fields. With a mission to drive change, at both a local and global level, we at SRI have continually championed organisations who have committed themselves to making a lasting difference across the world. Having partnered with over 200 organisations across the Not for Profit and Sustainable Development sector, we not only understand the culture, values and ethos of the international development landscape, but also the difficulties associated with it. As many organisations seek to stay relevant, deliver the best possible services and provide the skills required, they look to SRI to assist them to provide them with the senior executive talent and strategic expertise to make a lasting difference in the world. Show less
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Amazon Operation Services Philippines, Inc.
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Philippines
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Consumer Services
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500 - 600 Employee
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HR Sr. Associate, HR Services
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Jun 2020 - Apr 2022
- Act as a key HR contact in resolving employees' data management request. - Manage key employee life cycle processes such as letter generation and exit support - Maintain, manage and regularly audit all personnel information in global system - Partner with peers in HR and cross-functional teams to drive alignment of HR programs - Understand processes and program regulations and the way they have been translated into existing technical environment - Take ownership of customer/employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. - Meet setup SLA and KPI - Participation in the continuous improvement of HR processes. - Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns. This could be via email, phone and chat / instant messaging in English Show less
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SAP
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Germany
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Software Development
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700 & Above Employee
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HR Service Consultant
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Jul 2019 - Jun 2020
Support the HRdirect organization by • Effectively communicating and resolving employee escalations forwarded by HRdirect Associate • Closely cooperating with HR Shared Services or other HR pillars (Center of Excellences & HRBPs) to resolve issues that require third level support • Executing and enhancing higher complexity processes supported by the HRSC organization • Partnering with the other HR Service Center teams to promote organizational alignment • Work with other SSC units or Center of Excellences and HRBP’s to support new services • Auditing and updating the Knowledge Base, and supporting knowledge transfer to HRdirect Associates • Managing responsibility for pages in Me@SAP • Conducting creation, maintenance, deletion and archiving with templates based on the input from content owners by using the Centralized Publishing Service. • Providing input by coordinating with content owners and gaining feedback from customers. • Providing support by addressing employees and managers to the portal if information are available • Supporting projects as assigned Inquiry Support • Investigates second level issues that are outside the scope of the knowledge base and resolve directly with employees, managers, and third-party vendors in accordance with Service Level Agreements. Solution Management •Support Portal page/content and HRdirect KB enhancements. Partner w/ Center of Excellences and HRBPs to facilitate knowledge transfer between HRdirect and other HR departments. Increase HRdirect Associates knowledge of HR processes and tools by providing real-time guidance and inquiry processing feedback. Show less
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Reed Elsevier Philippines
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Philippines
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IT Services and IT Consulting
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700 & Above Employee
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Human Resources Specialist
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Sep 2018 - Jan 2019
COMPENSATION & BENEFITS • Pioneer Team handling UK HRSS Benefits • Enter benefit of employees. • Ensure that all employees are in the correct benefit. • Answer queries email or Phone regarding benefits. • Create report and send to relevant parties. • Train colleague regarding UK benefits INVOICE • Enter invoices from all Business Unit • Ensure that invoice is all paid • Answer follow-up and status of invoice. NON-UK PAYROLL • Manage all the international changes, Transfer and Payroll for Non-UK (New Hire – Termination) Show less
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Freelance Researcher
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Oct 2017 - Oct 2018
• Conducted focus group discussions and key informant interviews for the Situation Analysis of Navotas for Save the Children Adolescent Skills for Successful Transitions (ASST) Program • Conducted an online survey with humanitarian organizations for the Humanitarian Leadership Academy (HLA) Philippines Academy Centre Benchmark Evaluation • Conducted web research and analysis for the industry studies included in JPMorgan Chase Foundation’s “Gearing the Philippine Workforce for Competitive and Inclusive Nation Building” Thought Leadership Paper • Conducted web research and developed presentation on Entrepreneurship for Inclusive and Value-Based Nation Building presented at the Asian Institute of Management • Developed presentation slides for the launching of Dr. Eduardo A. Morato, Jr.’s Health and Wellness Entrepreneurship book at the Ateneo School of Medicine • Researched on industry trends and statistics for the development and formulation of TESDA’s 4th National Technical Education and Skills Development Plan (NTESDP) 2017-2022 Show less
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Emerson
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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Specialist, Human Resources
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Jun 2011 - Mar 2017
RECRUITMENT • Provide administrative support for HR Recruitment Team in Boulder, CO, which includes scheduling interviews (local or out of state candidate) & arrangement of travel. • Coordinate with the interviewer and interviewee. • Prepare and send needed materials for the interviewer and interviewee. • Maintain Headcount Approval System in SharePoint 2010. TRAINING & DEVELOPMENT • Review Training classes for each Fiscal Year. • Advertise training. • Enroll employee to external and internal trainings. • Coordinate agenda/presenters for each HR training. • Provide administrative support for New Employee Orientation (NEO). • Provide administrative support for HR Training department. • Maintain confidential files for the HR Training department. • Update training records of each employee as needed. COMPENSATION & BENEFITS • Ensure the proper preparation of the Human Resources Action Forms with regard to the Merit Increase, Midyear Increase and Promotion. • Enter benefit of employees. EMPLOYEE RELATIONS • First Point of Contact • Handle employee-related issues, concerns and queries. FILES MANAGEMENT: • Ensure all HR files are properly maintained and kept confidential. • Submit reports that are necessary or requested, i.e. Employee Development Planning, Hourly Step Increases, Overtime Report, etc. • Maintain company Human Resources Information System (HRIS). • Maintain data of each employee. • Run different queries and report in PeopleSoft 9.0. • Prepare Job Descriptions. ADMINISTRATIVE • Organize meetings and reserve conference rooms as requested. • Send out Employee Engagement Excellence emails. • Prepare and update Kiosk Slide Daily. • Upload Data in SharePoint 2010. • Enter Human Resources action forms in PeopleSoft. • Work on special projects as needed. Show less
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Ateneo Graduate School of Business
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Higher Education
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1 - 100 Employee
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Training Associate
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May 2010 - Jun 2011
Overall training in charge of the Mastering Entrepreneurship for Nation Building (MEN B) Degree Program. Do administrative and logistics works such as preparation of the materials and rooms, also in Certification and Diploma courses. Coordinate with resource persons on course requirements. Introduce resource persons and facilitate house rules in trainings. Coordination with the students in terms of schedules, announcements, reminders and deadline of submissions of reports, assignments, etc. Process and update student records. Do offsite trainings. Generate and manage reports (evaluation reports, summary of attendance). Process money transactions allocated for the trainings. Inventories of equipments and supplies. Fill-up and filing of student’s class cards. Issuing of program materials and letters to students. Show less
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Training Associate
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Aug 2009 - Jan 2010
Handle different training program (In-house and Public) offered by the Ateneo Professional School. Prepare and reproduced the materials such as attendance sheets, profile of the participants, ID, reading materials, etc, that is needed in that actual run of the course. Attend and assist the client needs especially when it involves the training program. Preparing all the logistics needed in the training courses and coordinate with resource persons on course requirements. Filing and organizing the important documents. Show less
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PSBank Official
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Philippines
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Banking
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700 & Above Employee
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Customer Support Associate - Teller
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Jul 2008 - Mar 2009
Processing of over the counter transaction such as deposit, withdrawal/ encashment, utility payment and loan payment, etc. First hand processor of clearing of check, assist ATM loading, prepares ATM balance sheet and reports, markets some loan and deposit product, assist important clients complaint and inquiries Processing of over the counter transaction such as deposit, withdrawal/ encashment, utility payment and loan payment, etc. First hand processor of clearing of check, assist ATM loading, prepares ATM balance sheet and reports, markets some loan and deposit product, assist important clients complaint and inquiries
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Education
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2004 - 2008
University of the Philippines
Bachelor of Arts (BA), Development Studies
Community
