Experience

A P Ventures, LLC (APV)

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Instructional Systems Designer

  • Sep 2019 - Present

  • Designed three (3) military aircraft familiarization courses for Air Force firefighters. • Designed a 7-module train-the-trainer course designed to equip Air Force firefighter training personnel with the information and resources needed to plan, safely conduct, and properly close out live fire training exercises. • Served as lead ISD where support to junior ISD was provided during the course storyboarding process. • Managed course design process (e.g., storyboarding, content editing, documentation management, and tasking). • Facilitated daily project stand-up/progress meetings with multimedia specialists and developers. • Advocated for and served on subcommittee tasked with redesigning Captivate template to ensure rapid courseware development and consistency across all client courses. • Created course blueprint/design document template that was used as a reference for other ISDs within the agency. • Redesigned storyboard template to ensure design consistency across all client courses. • Presented at agency wide ISD cohort meeting on the subject of using course blueprints/design document to ensure quality course production. • Produced detailed design documents for military firefighter courses. • Developed core and enabling learning objectives. • Partnered with subject matter experts to design high-quality e-learning courseware. • Designed storyboards with wireframe graphics included. • Developed assessment questions that align with course learning objectives. • Worked closely with multimedia specialists and graphic artists to design course assets. • Wrote eLearning narration scripts and provided direction and support to voiceover talent. • Produced shot sheets for video and still image field shoots. • Design and develop job aids. • Develop training animations using Vyond (GoAnimate). • Served as peer mentor. • Assisted HR department with making adjustments to agency forms. • Provided feedback and made edit suggestions for agency’s promotions video script. Show less



Udall Caribbean, LLC

• United States
• Luxury Goods & Jewelry

• Visionary Founder

  • Dec 2019 - Present

  Visionary founder and chief designer at Udall Caribbean, LLC. Visionary founder and chief designer at Udall Caribbean, LLC.



Graham Communication Design Group

• Baltimore, Maryland Area

• Principal Designer

  • Jan 2009 - Dec 2019

  Provide communication design services for clients in the United States and the Caribbean (both U.S. and British Virgin Islands). Please visit my portfolio at. Provide communication design services for clients in the United States and the Caribbean (both U.S. and British Virgin Islands). Please visit my portfolio at.



International Medical Corps

• United States
• Non-profit Organizations
• 700 & Above Employee

• Instructional Systems Design Consultant

  • May 2018 - Nov 2019

  During my most recent professional engagement as an Instructional Design Consultant for International Medical Corps I leveraged my experience with Articulate Storyline 360 to build four interactive and user-friendly eLearning courses for use by national and international staff. I partnered with IMC's communications and brand manager to ensure that branding was consistent throughout all deliverables, and assessed all communication requirements while creating logos and communication templates for our HR and Learning Teams. Show less



The Newberry Group, Inc.

• Linthicum Heights, MD

• Senior Instructional Systems Designer

  • Oct 2018 - Jun 2019

  - Used sound instructional design principles to design cohesive performance-focused training courseware for adult learners in a hands-on training environment. - Led a team of instructional designers in the development of instructional solutions for a new cyber training program. - Using appropriate K-levels, created clearly written, appropriate, and assessment-friendly course objectives. - Conducted learning needs assessment (e.g., reviewed end-of-class evaluations, conducted focus groups, etc.) in order to uncover any training facilitator knowledge gaps at the Academy. - Worked closely with graphic and editorial staff to update legacy course tools and resources (e.g., syllabus, student handbook, presentation slides, course pages (Moodle), etc. - Worked closely with technical SMEs to ensure technical accuracy of instructional solutions. - Evaluated the effectiveness of developed instructional solutions and delivery methods for learner retention and application. Initiated the redesign of instructional tools to help increase clarity and improve usability. - Analyzed courseware and current student needs; succinctly summarized findings and provided design-related improvement recommendations and instructional solutions to bolster the learning experience. Show less



Camp Sonshine

• United States
• Entertainment
• 1 - 100 Employee

• Communications Consultant, Marketing Project Manager, Customer Service Specialist

  • Apr 2015 - Nov 2017

  During my time with the Camp Sonshine organization, I led a number of key marketing projects to generate thousands of dollars in new revenue. A couple key achievements here were: - Leading in the strategic development of a new camp website that included comprehensive information on camp programs. This endeavor increased our customer engagement and drove an approximate 30% increase in staff access to critical resources and information. - Completely redesigned tools and resources, including summer staff training collateral, new ‘camp family’ information packet and parent summer guides, program guides, and various applications to greatly improve parents’ access to camp information. Show less



Sweet Magnolia Boutique

• Virgin Islands (U.S.)

• Marketing, Communication, and Branding Specialist / Quality Manager

  • Dec 2015 - Oct 2017

  At Sweet Magnolia I owned all key operations in Marketing, Communication, Branding, and Quality Control. I partnered with the organization’s buyer to attend national trade shows, more effectively driving the production of quality products while building long-term vendor relationships. I also conducted quality control for up to five large-bi-weekly inventory deliveries. Two of my most significant contributions to Sweet Magnolia Boutique were: - Redesigning the retail-floor layout to increase its overall aesthetic, which resulted in increased sales and customer engagement. - Serving as the Boutique’s Creative Director and Designer, authoring and editing all marketing products and building our brand’s identity for a line of 15 marketing and brand collateral products. Show less



Centretek

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Quality Assurance Manager; Web Team Coordinator

  • Aug 2010 - Dec 2014

  At CentreTEK solutions I held accountability over quality assurance for website and mobile applications, evaluating for and ensuring best-in-class deliverables in line with all client requirements. I partnered with our business development team to draft proposals, which secured several multi-million dollar contracts. I also aided in the development of user-friendly support materials and end-user training guides. Finally, I facilitated daily SCRUM (agile) team meetings while collaborating with project managers to track and schedule user-reported bugs listed in project issue backlogs. One of my more significant contributions to the organization at this time was: - Designing and developing a knowledge management system to improve our access to client and team digital assets, an initiative that would save thousands of dollars in saved non-billable time spent locating project digital assets. Show less



Catholic Relief Services

• United States
• Non-profit Organizations
• 700 & Above Employee

• Publications and IT Specialist; Learning Coordinator; Publication Production Consultant

  • Dec 2006 - Oct 2010

  Here I analyzed the learning requirements and goals to develop a personalized instructional system to meet each project requirement. I successfully created several eLearning and interactive toolkits, technical guides, and training manuals for our international staff. I also served as the Learning Management System Administrator—this entailed conducting regular reviews of eLearning modules and providing on-point technical and help desk support to online course systems users. I also managed the agency’s Educational Assistance Program and collaborated with leadership in Human Relations to develop more streamlined and effective new-hire onboarding strategies. A few of my major achievements during my time at CRS were: - Rolling out face-to-face training curriculum for 25+ personnel on communication and knowledge management technologies. - Organizing major training workshops and directing learning events for 50+ international staff. - Managing the production of 12+ training and education guides for our Emergency Operations Department. Show less



Prison Fellowship

• United States
• Non-profit Organizations
• 400 - 500 Employee

• Instructional Designer (Summer Intern)

  • May 2006 - Aug 2006

  • Assisted Product Development Manager in conducting evaluations of learning technology • Served as team representative and lead instructional designer for Coaching Lab project • Spearheaded the creation of specific learning objectives that will assist product development team in program evaluation to determine quality and effectiveness • Utilized the ADDIE model to create analysis documents and instructional design blueprint • Created project schedule/chart, motivational video storyboard and script for Coaching project • Worked with subject-matter-expert to organize and confirm curriculum content and job aids • Developed e-learning guide for the PF Coaching Lab facilitators • Conducted extensive research and designed detailed outline for in-prison fatherhood seminar Show less