Eoin B.
Level 2 Service Desk Agent at Unity Technology Solutions- Claim this Profile
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Bio
John McDonnell
Eoin worked at CVC Technologies for nearly three years where he proved himself to be a very reliable and highly skilled field engineer. I would recommend Eoin for any IT related position and will always hold Eoin in the highest regard. Regards, John McDonnell
Antonio Vieira Santos
Eoin Bevan did not let me down a single time. Eoin Bevan is a smart person. That's him - customer-service oriented colleague with a great skill to analyze and summarize ideas. Always punctual expert - his conception, skills, creativity and understanding of change requests made the project a dream. Although extremely technically minded Eoin Bevan has the ability to communicate with simple, friendly language with a great sense of humor. It's a pleasure working with him as he is a creative strategist.
John McDonnell
Eoin worked at CVC Technologies for nearly three years where he proved himself to be a very reliable and highly skilled field engineer. I would recommend Eoin for any IT related position and will always hold Eoin in the highest regard. Regards, John McDonnell
Antonio Vieira Santos
Eoin Bevan did not let me down a single time. Eoin Bevan is a smart person. That's him - customer-service oriented colleague with a great skill to analyze and summarize ideas. Always punctual expert - his conception, skills, creativity and understanding of change requests made the project a dream. Although extremely technically minded Eoin Bevan has the ability to communicate with simple, friendly language with a great sense of humor. It's a pleasure working with him as he is a creative strategist.
John McDonnell
Eoin worked at CVC Technologies for nearly three years where he proved himself to be a very reliable and highly skilled field engineer. I would recommend Eoin for any IT related position and will always hold Eoin in the highest regard. Regards, John McDonnell
Antonio Vieira Santos
Eoin Bevan did not let me down a single time. Eoin Bevan is a smart person. That's him - customer-service oriented colleague with a great skill to analyze and summarize ideas. Always punctual expert - his conception, skills, creativity and understanding of change requests made the project a dream. Although extremely technically minded Eoin Bevan has the ability to communicate with simple, friendly language with a great sense of humor. It's a pleasure working with him as he is a creative strategist.
John McDonnell
Eoin worked at CVC Technologies for nearly three years where he proved himself to be a very reliable and highly skilled field engineer. I would recommend Eoin for any IT related position and will always hold Eoin in the highest regard. Regards, John McDonnell
Antonio Vieira Santos
Eoin Bevan did not let me down a single time. Eoin Bevan is a smart person. That's him - customer-service oriented colleague with a great skill to analyze and summarize ideas. Always punctual expert - his conception, skills, creativity and understanding of change requests made the project a dream. Although extremely technically minded Eoin Bevan has the ability to communicate with simple, friendly language with a great sense of humor. It's a pleasure working with him as he is a creative strategist.
Experience
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Unity Technology Solutions- an Ekco company
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Ireland
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IT Services and IT Consulting
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1 - 100 Employee
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Level 2 Service Desk Agent
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Sep 2015 - Present
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Unity Technology Solutions- an Ekco company
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Ireland
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IT Services and IT Consulting
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1 - 100 Employee
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IT Engineer
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Mar 2014 - Nov 2014
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Field Service Engineer
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Jun 2011 - Feb 2014
I serviced HP Photolabs which included main ordering pc's, customer ordering touchscreen pc's, network, aswell as both laserjet and inkjet printers. I also fixed laptops and pc's. I held the position of Lead Engineer for the South for a year and a half. In that time also I looked for new potential customers for the company. I serviced HP Photolabs which included main ordering pc's, customer ordering touchscreen pc's, network, aswell as both laserjet and inkjet printers. I also fixed laptops and pc's. I held the position of Lead Engineer for the South for a year and a half. In that time also I looked for new potential customers for the company.
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IT Support Specialist
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Oct 2008 - Nov 2010
IT Support SpecialistTroubleshooting clients pc’s (both software and hardware)Working with Active Directory, Ace Database and Unix accountsTroubleshooting network issue’sLogging tickets and escalating to next appropriate team as required IT Support SpecialistTroubleshooting clients pc’s (both software and hardware)Working with Active Directory, Ace Database and Unix accountsTroubleshooting network issue’sLogging tickets and escalating to next appropriate team as required
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Calyx Managed Services
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Assistant IT engineer
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2008 - 2009
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Assistant Telecom's Engineer
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Mar 2008 - Aug 2008
Configured switches and routersAssisted in the installation of new Cisco IP phonesTidied stock room's and server room'sCabled patch panelsCompiled and updated excel sheets with server updates Configured switches and routersAssisted in the installation of new Cisco IP phonesTidied stock room's and server room'sCabled patch panelsCompiled and updated excel sheets with server updates
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Telecoms Installer
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Mar 2004 - Mar 2004
Was here for work experience assisting the Telecoms Engineers and Manager with daily tasks and installations. Also assisted customers in using there new telephone systems. Was here for work experience assisting the Telecoms Engineers and Manager with daily tasks and installations. Also assisted customers in using there new telephone systems.
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Education
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2010 - 2011
Stiofain Noamha
Merit, PC Maintenance and Repair
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