Experience

Wisetek

• Ireland
• IT Services and IT Consulting
• 100 - 200 Employee

• IT Remarketing Specialist

  • Nov 2015 - Present

• Brokerage Executive

  • Jun 2013 - Nov 2015

  Reverse Logistics, Asset Value Recovery, Manufacturing Services.Role:Brokerage/Sales Executive Side Role: Onsite First Aider Selling used and refurbished computer networking equipment worldwide, shipping from our facilities in Ireland, Thailand, and Boston.Warehouse auditing,Creating leads, Find possible leads, and hit big target sales.Generating new business, Maintaining existing account relationships, Maintaining reports.PO ordersExperience in booking/scheduling collections with various logistics companies globally.Train new sales employees in aspects of general guidelines, and how to use internal systems 'Navision' and 'Microsoft CRM Dynamics'.I am also the onsite First Aider(Cardiac First Responder) for our Little Island Facility along with one of my colleagues Show less

• General Operative

  • Mar 2013 - May 2013



Cork Charity Foundation

• Westlink Business Park, Old Mallow Rd, Cork, Ireland

• Volunteer Coordinator

  • Apr 2013 - Jun 2013

  Volunteer Co-Ordinator for the Cork Charity Foundations opening venue ' The Cork Charity Market. Assisted with opening and grand opening of the shop. Did social advertising, fan page work, and promotions. Helped with initial running of the shop. Appeared at ribbon cutting ceremony for the examiner with Classical singer 'Amanda Neri', 'Cllr. Ken O'Flynn', and president of the European customer care association and of Cork Charity Foundation 'Pat Fenton' Volunteer Co-Ordinator for the Cork Charity Foundations opening venue ' The Cork Charity Market. Assisted with opening and grand opening of the shop. Did social advertising, fan page work, and promotions. Helped with initial running of the shop. Appeared at ribbon cutting ceremony for the examiner with Classical singer 'Amanda Neri', 'Cllr. Ken O'Flynn', and president of the European customer care association and of Cork Charity Foundation 'Pat Fenton'



Voxpro

• Ireland
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Google Apps Technical Advisor

  • Oct 2011 - May 2012

  •Technical Training in Google Web Protection for Business and Google Apps •Ability to problem analysis and find solutions •Customer service orientated with on-the-job training and I always perform call-handling duties in a professional, efficient, courteous manner. •Worked on team and individual KPI's Resolved customer complaints by investigating problems; developing solutions; preparing reports. Provided technical support to SMEs use the Google Apps for Business suite of enterprise applications. - Logged tickets using Sales Force, opened cases and kept track of all incoming and outgoing communication with customers - Proficient in the use of SalesForce and Webex remote administration software, detailed knowledge of Google's cloud-based suite of products which includes enterprise level Email, Calendar, Documents and Sites. Show less



Abtran

• Ireland
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Sales Representative

  • May 2010 - Nov 2010

  -Services existing accounts, obtains orders, and establishes new accounts -Outsourcing for ESB Electric Ireland -Dealing with existing clients inbound -Progression role to outbound, hitting and exceeding required targets -Extensive use of SAP/CRM7 systems -Services existing accounts, obtains orders, and establishes new accounts -Outsourcing for ESB Electric Ireland -Dealing with existing clients inbound -Progression role to outbound, hitting and exceeding required targets -Extensive use of SAP/CRM7 systems



Tesco

• United Kingdom
• Retail
• 700 & Above Employee

• Stores Floor Assistant

  • Jun 2007 - May 2008

  -Loading and unloading of pallets, -Stock count -general stores duties. -Also worked on the main floor, assisting customers with any queries -Loading and unloading of pallets, -Stock count -general stores duties. -Also worked on the main floor, assisting customers with any queries